Crystal M Review of Ice House Steaks & Pizza
They do have fresh doughnuts which are delicious. ...
They do have fresh doughnuts which are delicious. And we have gone in for lunch a couple times in the past and had really nice servers and good food. However, recently this has not been the case. Wednesday I ordered a pizza delivery online that came 30 minutes late and was cold when it arrived. This Saturday morning was also a totally different experience. We arrived to a full restuarant and stood by the "wait to be seated sign". The girl working the front counter stared at us vaguely before staring off into the distance, were eventually told in a monotone voice there was a couple minutes wait, so we sat and waited. A mother and her son walked in and were told the same. 5 minutes passed. A girl from the dining area came up and said table #8 was open. The monotone space cadet at the counter ignored that info and instead asked for help to ring up a ticket order. While she was allowing this other employee to ring up the order for her, another 2 party couple walked in, walked right past the two other parties of 2, walked right past the counter, past the "wait to be seated" sign and sat themselves at table #8!!!! Needless to say we left. Went 10 minutes away to Americana Diner, where we were seated and served with a bright warm friendly smile in less than 10 minutes. Ice House, get it together, drop the dead wait employees and get back to good business before you start to loose business.
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