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What reviewers say about The Body Shop

Generated with AI from 49 reviews on Trustburn · updated 35 days ago

Customers often describe helpful staff and good service, while others like the products, deals, student discount, and pleasant scents.
What does The Body Shop do?

The Body Shop sells cosmetics and beauty products, including more than 900 body care and bath products, skin care, and make-up, produced with attention to the environment and Community Fair Trade.

What are the most common complaints about The Body Shop?

The critical reviewers mainly complained about staff being unfriendly, too quick to approach customers, or not offering assistance, although one also praised the products and smells.

AI-generated from reviews on this page. Verify anything important with the company directly.

Adam Dobay
Reviews 1

Brighton is the home of The Body Shop and it shows. A good ten-minute walk from where the first Body Shop was opened in 1976, the shop has a charming display near the entrance with objects and designs from the various decades of the brand. That said, the actual store itself is very nice with a helpful staff, and they regularly hold events for VIP customers which is an added bonus.

NAG JAVA
Reviews 1

Staff was helpful and I wanted to buy perfume for my sister and I didn't knew what to choose from their collection. Staff was quite understanding and helpful in listening and helping me find the best one. Keep your best guys with great customer service.

Faye Stannard
Reviews 1

I went to the Bodyshop in Brighon as I wanted to get a makeover in preperation for my wedding day. I don't normally wear much makeup, and wanted to do it myself on the day and have a natural look. Chelcie gave my mum and myself exactly what we were after, and her recommendations were colours I would have never chosen for myself, but complimented my colourings perfectly. She put in a great deal of effort to understand what I was after and explain what she was doing at every stage so I could do it myself on the day. My mum is more used to wearing makeup but Chelcie suggested new colours which she was really impressed with, and again has never concidered. She is clearly very knowledgeable on skincare and makeup, which comes across very well. We spend quite a lot of time with her, and her warm, friendly, enthusiastic and knowledgeable manner left us feeling really excited about using all the products again on my wedding day. On the day the time she put in meant I wasnt flustered and I was really happy in re-creating the look and was really happy with it all. Thank you so much Chelcie, I hope your bosses give you a big bonus!

Paul Harrison
Reviews 1

Very helpful sales lady who explained the in store offers well then went on to ask questions to see what help we needed and suggested products that would suit our needs. Good use of samples for the suggested items but not too pushy.

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About The Body Shop

Ontdek onze cosmetica & beauty producten, met meer dan 900 body care & badproducten, skin care, make-up, geproduceerd met oog voor het milieu en Community Fair Trade

The Body Shop is a well-known brand that offers a wide range of beauty and cosmetic products. With over 900 body care and bath products, skin care, makeup, and other beauty essentials, The Body Shop has become a go-to destination for people who want to look good while also being environmentally conscious.

One of the things that sets The Body Shop apart from other brands is its commitment to using natural ingredients in its products. From shea butter to tea tree oil, the company sources its ingredients from all over the world to create high-quality products that are both effective and safe for use.

In addition to using natural ingredients, The Body Shop is also committed to being environmentally friendly. The company has implemented several initiatives aimed at reducing waste and minimizing its impact on the environment. For example, it uses recycled materials in its packaging whenever possible and encourages customers to recycle their empty containers.

Another thing that makes The Body Shop unique is its dedication to fair trade practices. Through its Community Fair Trade program, the company works with small-scale farmers and producers in developing countries to source some of its key ingredients. This not only helps support local communities but also ensures that workers are paid fairly for their labor.

When it comes to skincare products, The Body Shop offers a wide range of options designed for different skin types and concerns. Whether you have dry skin or oily skin or are dealing with acne or aging concerns, there's something for everyone at this brand.

In addition to skincare products, The Body Shop also offers an extensive line of makeup items designed for all skin tones. From foundation and concealer to eyeshadow palettes and lipsticks, there's no shortage of options when it comes to creating your perfect look.

Overall, if you're looking for high-quality beauty products that are both effective and eco-friendly while supporting fair trade practices around the world then look no further than The Body Shop!

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Retail