Westcott Mazda

4 · 177 reviews
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Soumava Saha
Reviews 1
2020-12-25 03:20

My experience here has been terrible. They matched...

My experience here has been terrible. They matched the price from a dealer in Los Angeles assuming I do standard Mazda finance. But once I got there, they asked for $1,750 more if I do my own financing (every other dealer I contacted asked for $500 more). Didn't waste my time and walked away.

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matt laforest
Reviews 1
2020-12-22 00:39

I went to Westcott to get my 2008 mazda 3 serviced...

I went to Westcott to get my 2008 mazda 3 serviced. I had 2 recalls and they fit me in right away. While waiting I decided to look at the new version of my car. I spoke with Gilbert and took it on a test drive. They asked me what I wanted to put down and asked me how much I wanted to spend. The...

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CD Felizardo
Reviews 1
2020-12-15 18:40

It was the first time I felt welcome and respected...

It was the first time I felt welcome and respected. Ms. Denise Day made me feel like I was a valued customer. Instead of the usual wait of 2 to 3 1/2 hours, my car was done in approximately 1 hour.

Keep up the excellent service, and eventually enjoy a booming service department.

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Tara Schultze
Reviews 1
2020-12-12 13:07

If you are looking for an affordable car but still...

If you are looking for an affordable car but still want some luxury, you need a Mazda. I had my Mazda 3 for 11 years and loved it. The base model came with things some luxury vehicles didn't have at the time. When I went to buy a nee car after all this time, I was set on Mazda already. Our salesman ...

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Shawn Black
Reviews 1
2020-12-09 21:38

As good as it gets is right! The team at Westcott ...

As good as it gets is right! The team at Westcott Mazda did an amazing job. Gilbert our sales rep walked us through the process of getting a new Mazda5. He did an outstanding job. Gilbert was straight forward and transparent in the process as possible.

Getting a car can be a irritating, lengthy p...

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Andrew Way
Reviews 1
2020-12-09 18:04

The overall experience was exceptional working wit...

The overall experience was exceptional working with the Wescott Mazda team. Our Sales Representative, Eric, was very nice to work with, didn't push us at any time, and was knowledgable about the Mazda 3 we were looking at. If we had any questions he could not answer, he was more than willing to fi...

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Sequoia Cipes
Reviews 1
2020-12-09 10:33

Their new internet salesman offered to beat an alr...

Their new internet salesman offered to beat an already great lease deal from another dealership. Arriving at the dealership, the manager was surprised the salesman offered a steeper discount, already below invoice. Turns out, they marked up the money factor an insane amount, from 0.00044 to 0.00103,...

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Andrea Lango
Reviews 1
2020-11-28 10:46

I want to just start off by saying the obligatory,...

I want to just start off by saying the obligatory, ''I never write reviews but '' here I am. Dealerships get a bad wrap for overcharging. I was skeptical. I'm military and recently moved here from out of state. I was used to the service guy back home and being female it's hard for me to trust new pl...

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Sergio Fourzan
Reviews 1
2020-11-22 06:22

Great staff and prices. It's the second time I lea...

Great staff and prices. It's the second time I lease a car with them, first the Mazda6 and now the CX-5 and they gave me great deals both times. Super friendly staff. Ask for Eduardo, he attended me this second time and was super nice, plus he gave me a good deal! Recommended!

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A Name
Reviews 1
2020-11-21 01:06

#Mazda #SoulRed is the best red on the road. And i...

#Mazda #SoulRed is the best red on the road. And its a zippy crossover vehicle. The 2020 #CX9 captain's chair in the back are great. I really like my #SOULREDCX9 and it's fun to drive. Syncing my devices are super simple.. My sound system is insane! Most vehicles can't touch the quality of sound com...

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Andy J
Reviews 1
2020-11-11 20:35

I just bought 2 cars from Westcott in national cit...

I just bought 2 cars from Westcott in national city a couple of months ago. I have never owned a mazda before but decided to give them a try. One was a brand new 2019 car and the other a used car for my daughter. The sales people at the dealer were really great and nice. I don't have any issues with...

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Cristian Balderrama
Reviews 1
2020-11-02 12:02

Ram is a great sales person. No pressure when look...

Ram is a great sales person. No pressure when looking for a car, and he was very patient. Finance was great to work with. I came in looking for a used car and ended leaving with a 2017 model. On my next purchase, I will consider Westcott Mazda over any competitor.

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julio gurrola
Reviews 1
2020-10-01 06:19

The worst service I ever received from Mazda from ...

The worst service I ever received from Mazda from the Mazda National City workshop, they wanted to charge me 2,226dlls because supposedly the computer of my Mazda 6 had burned, I brought the car to Tijuana where in less than 30 minutes I had the car walking and working since it was only deprogrammed...

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Wendy Hurt
Reviews 1
2020-09-25 00:16

Buying a car from Westcott Mazda was the most posi...

Buying a car from Westcott Mazda was the most positive experience ever! It started with communicating with Eddie O. via email, he followed up by calling me, to meeting with him, my test drive with Uncle Rom, and finally working with finance manager John P. (In the past, I have bought cars from F...

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California Guns
Reviews 1
2020-09-23 19:59

I don't know the cars there are pretty decent I go...

I don't know the cars there are pretty decent I got a good deal but their staff has really made me so angry I bought a car from there I was calling the dealership for about 5 weeks trying to figure out where is my car registration so I can get my tags the DMV lady kept telling me 6 to 8 weeks so aft...

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Marisa Sklar
Reviews 1
2020-09-23 10:40

Everyone at Westcott Mazda was helpful in my purch...

Everyone at Westcott Mazda was helpful in my purchase of a CX-5. Through several phone conversations, I secured a very low price for the vehicle that could not be matched at other dealerships. Completing the purchase paperwork was painless and straightforward. I'm very happy with the whole experienc...

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Andrew Simmerman
Reviews 1
2020-09-16 15:22

This was the most pleasant experience I've ever ha...

This was the most pleasant experience I've ever had at a dealership service. I rarely write reviews, but between Oscar being extremely friendly, punctual, and helpful (which was true of all of the Mazda team I interacted with) and the great amenities while waiting (including fresh popcorn) to the sp...

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Eric Yaeckel
Reviews 1
2020-09-15 01:37

Mohamed (sorry if I have that spelling wrong) was ...

Mohamed (sorry if I have that spelling wrong) was great.

He explained everything I asked of him and was very knowledgeable. I also really liked that he was not too "pushy" like many of the other dealerships I visited. He was also very patient as I requested multiple test drives just to make sure...

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Christopher Vermeersch
Reviews 1
2020-09-13 22:15

I came in for a couple recall things, but i had an...

I came in for a couple recall things, but i had an issue with my melting dash. They covered that under an extended warranty. No hassle at all! Everyone was cool and polite. Makes me think about making my next car another Mazda.

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Betsy Forshey
Reviews 1
2020-08-27 00:39

I got a phone call offering me the Manager's Speci...

I got a phone call offering me the Manager's Special for an oil change and tire rotation. I was given an appointment the next day at 4:30. When I arrived at my appointment, the person who was behind the desk told me that they do not make appointments after 3:30. Ever. I showed her the print-out of m...

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Douglas Alsbaugh
Reviews 1
2020-08-08 13:17

Purchased a Cx-9 through the Costco auto program o...

Purchased a Cx-9 through the Costco auto program on early Sunday morning. Edwin was our salesperson. He was very patient and helpful. We were very satisfied with the pricing and financing available to us. We would definitely recommend this dealership.

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Denise Contreras
Reviews 1
2020-08-07 07:20

It's was a very easy, knowledgable and courteous e...

It's was a very easy, knowledgable and courteous experience I have had purchasing a vehicle. The salesperson was very nice and patient. Finance Dept., expedited all forms etc, prior to entering that process in which it was a pleasant and speedy transaction.

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Ian Gordon
Reviews 1
2020-08-06 16:57

Very nice guys at Westcott Mazda. If you are in th...

Very nice guys at Westcott Mazda. If you are in the market for a Mazda - be sure to check them out. I got a great deal at on a CR-5 today. They have a wide selection - despite what other dealers tell you about how in short supply those vehicles are.

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Susie Kim
Reviews 1
2020-07-26 13:45

I'm writing this review because I truly had except...

I'm writing this review because I truly had exceptional experience purchasing my new Mazda3 and they deserve it. And as for my sales representative, Eddie Orozco was amazing. Ask for him if you want a good deal and want to have a great experience.

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Zaira Diaz
Reviews 1
2020-07-25 16:59

This was my 3rd lease and I have to say, this was ...

This was my 3rd lease and I have to say, this was the best service I have ever experienced. Eddie really undrstood my budget and got me to that. He was not just looking to get a sell, he tried everything to get me into the car I wanted at a price I was able to afford. I highly recommend Wescott Mazd...

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abel Carbajal
Reviews 1
2020-07-24 23:02

Dont bring your car here for service.This place is...

Dont bring your car here for service.This place is run down,understaffed,and small.You pull up to the service line with an appointment and you have to walk inside to try to find someone do talk to.Most likely theres no one around and you end up ringing a tiny bell to get someone over.The employees h...

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Der Picknicker
Reviews 1
2020-07-20 15:39

Be aware of you trade in your vehicle make sure to...

Be aware of you trade in your vehicle make sure to follow up since they are infamous about not paying off the trade in on time. I had to go to the dealership and pickup the check myself to pay the bank after they promised it was done and then found out all was a lie.

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Shelby Dubbs
Reviews 1
2020-07-15 21:31

they were nice at first and picked me up to test d...

they were nice at first and picked me up to test drive a car but then pretended they didn't notice a huge chip in the windshield and then when I wanted to leave to think about it before running any paperwork they made me feel really guilty and like I was being rude for wanting to leave. made me real...

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Patrick V.
Reviews 1
2020-07-10 04:34

Marco and the whole Wescott Mazda team were really...

Marco and the whole Wescott Mazda team were really supportive in helping us purchase our vehicle. We initially wanted to finance a Mazda 3 i sport and they were able to negotiate a better deal for us for an i touring (one of the more equipped versions). The sales team was friendly and seemed to unde...

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ShannonChristine Goan
Reviews 1
2020-07-06 22:36

We just purchased a Mazda from Richard at Westcott...

We just purchased a Mazda from Richard at Westcott! I was dreading buying a car, but as it turns out, we could not have been more pleased with the entire process at Westcott from beginning to end. The dealership had exactly the car I wanted; this was fortunate because they were also pleasant to deal...

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Arshad Kamel
Reviews 1
2020-07-02 03:21

BEWARE

BEWARE
BEWARE
BEWARE

Unfortunately there is no ZERO rating. That what this dealer deserves. They sold a CX9 2016 to me with the Blind Spot Monitoring nonfunctional. I took it to them to fix. After a day they said they fixed it. When I went out, the issue was still there. During the purchase pro...

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Michelle Hart
Reviews 1
2020-06-22 23:08

We were led to believe that we got four months of ...

We were led to believe that we got four months of free satellite radio. We did not get that. When asked after the purchase, we were lied to and said that he told me and showed me and he DID not. It doesn t feel good to be lied to. Everything else was great.

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Infinity Lotus11
Reviews 1
2020-06-18 18:51

Alberto is a nice sales consultant and very profes...

Alberto is a nice sales consultant and very professional. He really tried to work with us however Edwin the manager was unprofessional and condescending. If you are a woman he will not negotiate with you. I had a different experience with Darrell C. at Mazda in El Cajon. We walked out with the car t...

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Russell G
Reviews 1
2020-06-15 22:05

My background is sales/customer service, diesel an...

My background is sales/customer service, diesel and gasoline vehicle and heavy equipment mechanic. These guys will lie about everything to get a sale AND will not help you with anything. I just filed a BBB complaint with these guys. Yes, I did give them a good amount of time to fix the problem they ...

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S Paz
Reviews 1
2020-06-14 13:03

Second car I purchased at Westcott Mazda. Each exp...

Second car I purchased at Westcott Mazda. Each experience better than the last! Each team member went out of their way to make my experience better. Big thank you to Edwin and Eddie who went above and beyond to make my purchase a reality. A team at Westcott Mazda!!!

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Cristian Balderrama
Reviews 1
2020-06-10 17:10

If I could, I'd give them zero stars.

If I could, I'd give them zero stars.
1. when I purchased the vehicle there were tons of issues just getting my registration
2. service is bad. I've owned two vehicles and both times, they take 2.5 hours just for an oil change even though I had an appointment. Went to another Mazda dealer and In/o...

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Seanster Yu
Reviews 1
2020-06-06 21:22

I have worked as sales in dealerships before, and ...

I have worked as sales in dealerships before, and I know how the game goes, as I was one of the top team sales. I've purchased 20+ vehicles for the last 10 years, and they still want to play the 4 square game with me. Told them straight up what I wanted, and they wanted grind me down. I simply wa...

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Jason Plojo
Reviews 1
2020-06-01 04:10

I was coming in to see if my tires are covered und...

I was coming in to see if my tires are covered under warranty. After making a few phone calls with Mazda and the manufacturer of the tire, an appointment was made to inspect it at Wescott Mazda. The dealership has to talk to the tire manufacturer to verify if it is covered. To emphasize, the appoint...

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AttackSubmarine
Reviews 1
2020-05-28 13:08

Ok I don't have another words to Explain How AMAZI...

Ok I don't have another words to Explain How AMAZING this place is!!!

Pro - This place treated me and my wife with Such respect it was near impossible not to take the Amazing deal they gave us. You don't have to know someone or try to negotiate, They were Extremely Kind,Polite,Patience, and work...

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Nestmarie Rivera
Reviews 1
2020-05-27 16:23

If I could, I would vote this place 1 star at leas...

If I could, I would vote this place 1 star at least 4 million times. Totally scammed me (guess that's easy since I'm a female). Sold me a car with a faulty starter and now, my car is dead 2 months later. I called them at 1 pm and 3pm, they did not return my call until 6:30! and they "regretfully" in...

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Lito Ilano
Reviews 1
2020-05-24 04:40

Well, my experience with this Dealership was so ba...

Well, my experience with this Dealership was so bad. Expensive deal with 2016 CX-5 Touring with multiple issues. I thought this SUV is smooth as I test drive some of it. The suspensions are really bad, and vibration are noticeable with all the mirror vibrates and they keep denying it. And the worst...

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J S
Reviews 1
2020-05-08 23:13

I did give a 1 star review, due to a bad experienc...

I did give a 1 star review, due to a bad experience when taking my vehicle to the service department, after a scheduling a second visit. Oscar took care of the problem with the balancing on my 2020 Mazda 3. Unfortunately he wasn't there when I went previously and I had an issue with a simple basic ...

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Denaya Kelly
Reviews 1
2020-05-05 17:53

So I texted originally with a female who told me t...

So I texted originally with a female who told me to come in and meet with her. I never met her, which I will think was a little weird. I ended up being helped by a salesman named Mr. Gilbert who was really nice and conversational. I know my credit is not the best but I did think that I would get a c...

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