We have had the worst time with Weave and are in the process of trying to find another company. When it works, it s great. When it doesn t (which is the majority the time for us) you can t get anyone to help. I just got an invoice for our orthodontic practice and thought to myself, I can t belie...
Weave is an amazing product and we have 4 offices using this software. Customer service was great through the sales and installation process. Once that process was complete you literally can't get someone to help you. The two star rating is due to the NON-EXISTENCE of any customer service. Phone c...
Weave has been an integral part of our business especially during a pandemic. We are starting to use more of what they offer and not had many issues. CS has been extremely helpful when we have had any questions or concerns. I would highly recommend them. Tara H.
Since we don't know what we don't know, all we knew was "Old School" telephone systems. When our telephone IT guy suggested that we switch to Weave during the pandemic, we followed his recommendations since we trusted him. I am so glad we did. Yes, we had a few hiccups along the way. Thanks to o...
Heather was super helpful! Trying to get a new location set up, and steered me in the right direction. Even topics unrelated to her field, she knew what needed to be done! Thanks so much for keeping our chat to one phone call! HUGE time saver :)
Our office has loved working with Weave, and our patients love it too! Communication is so easy and quick. The app is the best to be able to be out of the office and still keep everything running smoothly. Switching over was easy and quick the phones are a great upgrade from what we had before. We...
Weave is an amazing company! We have been using them for several years and love how easy the software is along with the great customer service. They are the one dental software that we use where the development team actually asks us what we want to see in their software and they actually make the ch...
Our practice recently switched to Weave from another dental reminder software provider and we have been SO pleased with the program and the phones. There are so many bells and whistles to Weave that we weren't getting before! Too many to list! I have had excellent service from everyone at Weave b...
Logan was super helpful and informative during our phone conversation. He helped me maximize my use of weave and explained everything very clearly. I know that if I ever need help in the future, he will be the best person to turn to! Thanks again Logan!
-Raquel
My company has been utilizing Weave for almost a year now. The services offered are unmatched with any other phone services. Anytime there is an issue it is easily and quickly resolved. There was a slight hiccup with customer service initially but Cameron T. was very attentive and helpful in solving...