I ordered a crib online that uses vitran transport and first day they call me they had little information of the purchased item at their warehouse and of me. Vitran and I made an appointment for me to be present at the house to receive the product that was suppose to be delivered between 8-10 am. I ...
Be very careful with this company they employ very unprofessional and rude drivers that push our employees to unload skids off their trucks. Our management has had multiple issues and frustrating encounters with this company. Vitran staff do not care enough to unload their trucks when it s their res...
Was promised one day delivery, were a day late for pick up with no notice or explanation. Will not use this company again. If looking for local delivery service, Peace of Mind Courier is the way to go.
Vitran was contracted to deliver an order purchased through Baby R Us (Glider chair). During the initial arranged date, the driver apparently showed up to the location and after seeing no one at the front of the apartment building left, without contacting me. On second arrangement for the delivery -...
Terrible customer service. Had a scheduled delivery into house I am moving into between 12-2pm. Called 2 hours prior to confirm some details and wasn't informed of any issues. Took half day off work to be there and at 1:30pm called to check in and was told my delivery wouldn't be there until after 5...
Don't use this company if you want to get your shipment delivered on time.
There is no logistic in this logistic company!!!
They missed 2 scheduled appointments!!!!! Giving us lame, kids like excuses.When i called, i reached customer service manager only from 3rd time and she completely supported ...
Worst management and operation managers. Unprofessional and doesn't hold any responsibility and accountability. No consideration for safety of employee and the customer. Would never recommend for delivery or either to work.
If I could give 0 stars, I would. I had an absolutely horrible shipping experience with Vitran Express with problems at every step of the shipping process. The shipment was picked up a day late. The shipment missed its "connecting truck" causing further delays. It has now been 7 days and the shipmen...