Vitran was contracted to deliver an order purchase...

Vitran was contracted to deliver an order purchased through Baby R Us (Glider chair). During the initial arranged date, the driver apparently showed up to the location and after seeing no one at the front of the apartment building left, without contacting me. On second arrangement for the delivery - the driver finally showed up but refused to drop the glider off anywhere past the front door (common area). I stated that I paid to have the item delivered to my unit (which is outlined on their dispatch form) and I am 8 months pregnant and it was not possible for me to move the box to the elevator to get it to my unit on the fourth floor. His boss was also on the phone at this point and indicated that they would not deliver past the lobby. I also indicated that I had no help to get the box to my item and that he could use his tools to bring the box to the elevator. He removed the box from the pallet jack (a tool he could have easily used to bring the item to the elevator) and ended up repeatedly flipping the box until it was left in the public lobby. The box indicated that the item had to be left upright. I now have a possibly broken item sitting in the front lobby of my apartment.