Vancouver Auto Group

4.2 · 71 reviews
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LIBERTY IsREAL STONE
Reviews 1
2020-10-09 12:55

after a test drive I noticed that they had punched...

after a test drive I noticed that they had punched my lock making it difficult for me to get home.....took the bus ...I have lost faith with them...They did me wrong so badly.....I will never buy a Honda because of this fact..even when they deny it...I know better than that..

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Chaun Griffith
Reviews 1
2020-10-05 09:26

Go in to have diagnostics done for a flat guarante...

Go in to have diagnostics done for a flat guaranteed fee only to have the service person say the mileage is too high we recommend a brand new motor without diagnosing anything told us to never bring the vehicle back when I asked him if they were actually going to do their job instead of come up with...

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Darci DeCamp
Reviews 1
2020-09-08 05:31

sales person was very friendly and polite, however...

sales person was very friendly and polite, however the car was not as described and should not have been for sale at a dealer without repairs, the hood was dented and cracked hood release handle was broken and very difficult to open, it was physically painful to open, looked like the driver door ha...

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Nick Pershall
Reviews 1
2020-08-27 11:14

Traded my 2011 Toyota in for a 2012 ram. Everythin...

Traded my 2011 Toyota in for a 2012 ram. Everything felt fine on the truck, it was raining out so I couldn't look at everything. 44k miles you figure everything should be fine from a big dealership. I drove off the lot and a day later noticed the breaks where sweeky. Come to find out the breaks need...

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Cynthia Nash
Reviews 1
2020-08-16 07:47

My first time here today. I was pleasantly surpris...

My first time here today. I was pleasantly surprised for their efficiency and thoroughness in the service department. Garrett Felipe took the time to review my car records and determined which services my car has not received. Although I paid a hefty amount for the service, I have peace of mind that...

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Michael Field
Reviews 1
2020-08-07 13:07

The last time I went there to have my oil changed ...

The last time I went there to have my oil changed in my brand new 2015 Hyundai Elantra the guy responsible for changing my oil "Forgot" to add FRESH OIL after draining the old oil.
Yes my engine seized 6 miles later and I lost my New Engine and they replaced it with a "Refurbished" engine.
No they...

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Emily Swindell
Reviews 1
2020-07-18 21:52

Although I did not buy a car and was just looking ...

Although I did not buy a car and was just looking for some information, I had a young man named Kyle Stewart greet me at the Hyundai dealership. He was very professional and in no way pressuring me to purchase a Hyundai vehicle today. Due to his professional manners I know for a fact I will be going...

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Brodie Desimone
Reviews 1
2020-06-24 03:51

This dealership and Monte Phillips in particular h...

This dealership and Monte Phillips in particular have significant integrity issues. Their word and business practices are worth nothing. Their integrity is up for sale and their customer services is only when it benefits them. There are lots of auto dealers... find another dealer that deserves yo...

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Cori Kane
Reviews 1
2020-06-13 15:24

I brought my Hyundai Tucson in to the dealership t...

I brought my Hyundai Tucson in to the dealership to repair an exploded sunroof. After initial inspection, the dealer determined it was "a rock" that caused the damage and denied it under warranty coverage (a cursory search on the internet shows Hyundais are notorious for exploding sunroofs, FYI). ...

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Mari Osmundson
Reviews 1
2020-05-05 18:36

Traded in my annoying 2014 Fiesta for a beautiful ...

Traded in my annoying 2014 Fiesta for a beautiful 2015 Ford Fusion! I've worked with Brian Meyer, Sales Rep, on both cars; he is great to work with. No push, no pitch. Also Jason, the floor manager, worked really hard to get me a good deal, and I ended up with a great car at a great price. I am s...

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stmarypaul
Reviews 1
2020-04-24 14:48

Ford and Hyundai lots next to each other...i visit...

Ford and Hyundai lots next to each other...i visited Hyundai and got all my questions answered by a very sweet and knowledgeable salesgirl named Trishia. We took a test drive and even talked about other car brands. She was very honest with her feedback and gave me private time to look over the car a...

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James Noonan
Reviews 1
2020-04-03 03:12

My experience with Vancouver auto group was quite ...

My experience with Vancouver auto group was quite exceptional. My wife and I recently purchased a pre-owned vehicle from them. From the time we entered the parking lot, the sales staff was prompt with attending to our needs. They helped us find the vehicle we were looking for and provided quick and ...

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nick peck
Reviews 1
2020-04-02 09:48

Can't remember the gentleman's name that helped us...

Can't remember the gentleman's name that helped us. But he was very kind seemed kind of new but was very helpful even though he did not have what we needed or wanted. Thank you for the hospitality and the information that you guys did for us and we will be back

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Jeff Macchione
Reviews 1
2020-02-03 03:53

I had a recent appointment for service and a recal...

I had a recent appointment for service and a recall repair. I explained to Tim, my service writer, that we were leaving later that evening and I really needed my truck back asap. Tim gave me excellent advice. He said the recall for the door latches took quite a bit a time and the latches were only a...

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James Morales
Reviews 1
2020-01-06 23:28

Overpriced and car was still visibly dirty after h...

Overpriced and car was still visibly dirty after hand washing. There are other Hyundai mechanics in the area. Will go to them. Also, I have always been given issues with my checkout. This time my car wasn't ready for 20 more min and I was given the wrong key.

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