I had a recent appointment for service and a recal...

I had a recent appointment for service and a recall repair. I explained to Tim, my service writer, that we were leaving later that evening and I really needed my truck back asap. Tim gave me excellent advice. He said the recall for the door latches took quite a bit a time and the latches were only affected by cold weather. He suggested we do the recall at a later date. Even though I was an hour early for my appointment, they took my truck in immediately, performed the service and got me on the road in about 45 minutes. Thanks to Tim, I was able to get us loaded and headed out on our trip sooner. I've always had great service at Vancouver Ford but this was above and beyond. Special thanks to Tim and the technician that did the work!