Valley Lexus

4.7 · 413 reviews
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Glo Ramirez
Reviews 1
2020-12-27 17:30

Had to service my car this last weekend and receiv...

Had to service my car this last weekend and received great service from the start. The online appointment menu is a great help it worked to perfection all the way to the end. Every one at the dealership where helpful, positive and promp to assist. Great detail information given plus a car wash! My c...

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Heather Sanchez
Reviews 1
2020-12-26 05:23

Todd Sanders and Chris the finance manager came in...

Todd Sanders and Chris the finance manager came in and worked their magic so that we were able to drive out of there with our new car. Customer service was exceptional and not your typical "car salesman" kind of customer service. Highly recommend

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Stephen Royal
Reviews 1
2020-12-22 06:59

One of the best car buying experiences I ve had. R...

One of the best car buying experiences I ve had. Rick did the most to make sure we left with a great car and a stellar deal. The whole team from sales to finance knows their info, and makes you feel at home. 10/10 would buy another car from valley Lexus.

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Ted Smernes
Reviews 1
2020-12-21 09:51

The young man that greeted me was very accommodati...

The young man that greeted me was very accommodating.
Ruben Garza, the service representative, made the visit quick and easy. The part for my car was the wrong one so he set me up with a loaner in no time and I was on my way which I appreciated.

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Penny Lemont
Reviews 1
2020-12-20 03:39

Together the service and sales departments of Vall...

Together the service and sales departments of Valley Lexus made me feel as if their only purpose today was to satisfy a concern I had with my 2017 NS200t. Amazing care through the entire process! Exceptional call outs to Dane Michael, Josh Johnson and Elena Flores! I'm so glad you are my team! (I...

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Intimo Skin Care
Reviews 1
2020-12-15 06:13

I took my car in for its 10,000 mile service. Ed w...

I took my car in for its 10,000 mile service. Ed was right I time and as nice as could be. He gave me a loaner for the day so I could get to work. A few hours later my car was ready. Unfortunately I couldn t pick it up till after work. To my surprise it was not only serviced but clean inside and out...

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Jennifer Boland
Reviews 1
2020-12-01 07:08

Ed in service is always amazing and takes very goo...

Ed in service is always amazing and takes very good care of me for both maintenance and any other minor issues that come up, including squeezing me in at the last minute and making sure I have a car to drive so I don t miss a beat in my demanding schedule. I m also fortunate enough to work with Rya...

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Dolores Blanchard
Reviews 1
2020-11-28 09:13

The service waiting area and show room or always v...

The service waiting area and show room or always very clean and comfortable.
the people are very courteous and helpful.
I love my Lexus and Valley Lexus always serves me very well, particularly Ed Sarkis in the service department. I will always take my car to Valley Lexus for service and when bu...

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Michael Allum
Reviews 1
2020-11-28 00:27

My wife and I just purchased our 4th vehicle from ...

My wife and I just purchased our 4th vehicle from Valley Lexus. Our salesman, Todd Sanders was patient, kind and has always worked to give us the best possible car buying experience. Valley Lexus has always met our service needs as well. Highly Recommendee

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D V
Reviews 1
2020-11-23 11:47

This was one of the best experience in buying a ca...

This was one of the best experience in buying a car that we have ever had. We purchased a used CT200H from this dealership and Eddie was fantastic in assisting us with our purchase. He took his time to show us the car and did not pressure us at all. He was very friendly and took his time to answe...

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Les Keeler
Reviews 1
2020-11-20 15:28

Took our car in for servicing and waited 20 minute...

Took our car in for servicing and waited 20 minutes to pick it up only because our Customer Service Rep, Ed, was having a date and flirting conversation with a young female in his office. We had to go to the cashier and ask her to help us. As we finished and went out to get our car and leave, we not...

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Charles Newcomb
Reviews 1
2020-11-19 09:32

I have entrusted my Lexus with Valley Lexus for 10...

I have entrusted my Lexus with Valley Lexus for 10 years, after moving to the valley when my LS was 5 years old. Ed Sarkis has taken care of me from the start and impressive that Valley Lexus has low employee turnover and you can actually build a trusting relationship. From scheduling, to receptio...

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Sheri Tye
Reviews 1
2020-11-18 15:29

Ruben is the best ever. He takes such good care of...

Ruben is the best ever. He takes such good care of me. He makes sure he informs me of what needs to be done during regular service appointments plus gives me a heads up for repairs I should plan for in near future. He also gives me notice of things that may need to be done further out. AND, he tells...

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Phan Nguyen
Reviews 1
2020-11-16 15:00

My wife and I have a great experience at Valley Le...

My wife and I have a great experience at Valley Lexus. We first met a General Sales Manager, Adam Terrero. Adam related to us in a business friendly professional way. After patiently listened to our needs of a new Lexus, Adam introduced us to a Sales Consultant, Todd Sanders. Todd worked with us...

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Norman Ajlouny
Reviews 1
2020-11-16 07:43

I took a drive one day to look at a rare used vehi...

I took a drive one day to look at a rare used vehicle that Valley Lexus had. I had a great visit with George, who is personable and honest. I recommend paying this dealership a visit if you're interested in a better experience than what you typically find in the middle of Silicon Valley.

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Gerard Wellman
Reviews 1
2020-11-08 16:16

First, let me preface this review by saying that I...

First, let me preface this review by saying that I have usually had good experiences with the service department at Valley Lexus. Ruben in particular has been extremely helpful in the past, and I've enjoyed my interactions with him over the years. Prior to today, I probably would've given the servic...

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Thomas Hardiman
Reviews 1
2020-11-08 08:26

This to me is the greatest Lexus dealership that I...

This to me is the greatest Lexus dealership that I have in counter. I bought Lexus in Sacramento. I live in stockton, ca and we ever I needed anything done to my 2000 gs300 I drive to valley Lexus of Modesto to have it done. My service writer is Ruben Garcia what and awesome person he has always tak...

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Suzanne Lack
Reviews 1
2020-11-08 04:16

After having my battery die on me over the weekend...

After having my battery die on me over the weekend and the check engine light coming on it was nice to be able to call Lexus and talk to Gary. He was able to get me that day (Monday) morning, go ahead and do my 70,000 mile service since I was there.
Did I mention I had my car back in 3 hours in tim...

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A
Avais
Reviews 1
2020-11-07 11:43

Valley Lexus did a recall on my car and everything...

Valley Lexus did a recall on my car and everything went great. They said they replaced the part and signed off on it so I can show dmv the paper work and get my 2020 tags. The recall was a fuel line that goes to the injectors, I know a lot of fuel was not lost while doing the recall but they still f...

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Meddy K
Reviews 1
2020-10-23 12:13

Just bought a 2013 GS 350. Worked with Tevy Ford a...

Just bought a 2013 GS 350. Worked with Tevy Ford at the dealership. She was professional, quick, and most of all honest. Couldn't be happier! Great staff checked us out of the dealership with a high level of professionalism, and speed; made it a seamless deal.

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Francis Interlandi
Reviews 1
2020-10-21 19:19

David Lampkins worked hard to ensure my experience...

David Lampkins worked hard to ensure my experience buying a car sight unseen and shipping it across the country was stress-free. David's professionalism and care for customers shined through as he walked me through every step of the buying process. His responsiveness was greatly appreciated and alle...

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Rangu Chandran
Reviews 1
2020-10-17 19:27

Valley Lexus Modesto sales representative Todd San...

Valley Lexus Modesto sales representative Todd Sanders has the most outstanding customer service, most extensive knowledge base, and the rare ability to really listen to my car needs and make my purchase of my brand new Lexus sedan a truly pleasurable interaction.

My wife Subha and I are really i...

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Melanie Villalpando [C]
Reviews 1
2020-10-15 01:28

In the past I took my car to get serviced with Ele...

In the past I took my car to get serviced with Elena at a San Jose location. I've recently had TERRIBLE service and decided to reach out to Elena. As always she was super helpful and had me bring my car to this location. She is one of the most reliable service advisors and responds promptly to your ...

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John Flanagan
Reviews 1
2020-10-14 01:49

Service manager and service dept are very attentiv...

Service manager and service dept are very attentive to my vehicle. They explain every aspect of the service to be performed. I have to add that my Lexus was washed and detailed so good that it looked like it did the day I bought it 2 years ago. Thank you. John Flanagan.

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Ted Scruggs
Reviews 1
2020-10-12 11:43

This is the 3rd Lexus that I have leased from Vall...

This is the 3rd Lexus that I have leased from Valley Lexus. The first lease was a EXCELLENT experience and my last lease was an EXCELLANT experience. I have worked with Dane Michals on all of my cars.He makes leasing a car a pleasure. Dane introduced me to Timothy Sorrick a very knowledgable young m...

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Jerry Hope
Reviews 1
2020-10-11 12:53

Just because they are the only dealer in the area ...

Just because they are the only dealer in the area does not mean they get to charge people more. Avoid this place. They will try to make an extra few grand on you if you let them. Service is outrages as well. 1 month for an appointment? Really?Either way you slice it this place is a BAD DEAL!

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Jay G
Reviews 1
2020-10-10 16:51

Very professional place, came in for recall and th...

Very professional place, came in for recall and they have someone already waiting outside for you. It was done quickly for what I thought was a major fix and then Edmond followed up on a prior recall the prior owner neglected and he assured me it would also be taken care of in future. Bought some Le...

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Joann Snarr
Reviews 1
2020-10-09 05:34

I have been personally very happy with the Lexus d...

I have been personally very happy with the Lexus dealership here in Modesto. From purchasing the car to the service manager. Everyone takes extra care to keep me bragging about how good they are. Went from a devoted Infinity person to a devoted Lexus person. And the car is amazingly sharp in its loo...

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Gerard Wellman
Reviews 1
2020-10-06 00:13

First, let me preface this review by saying that I...

First, let me preface this review by saying that I have usually had good experiences with the service department at Valley Lexus. Ruben in particular has been extremely helpful in the past, and I've enjoyed my interactions with him over the years. Prior to today, I probably would've given the servic...

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Bertha Alexander
Reviews 1
2020-09-28 18:11

The Lexus experience was everything I hoped it wou...

The Lexus experience was everything I hoped it would be. Maci was knowledgeable and very patient when helping syncing my phone. I test drove other vehicles that day, but as soon as I got behind the wheel of my Lexus I instantly had a smile. It was the smoothest ride and I love all the options.

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