UPS Store #148 (Toronto Danforth)

3.1 · 66 reviews
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T
Trevor Herron
Reviews 1
2020-10-11 11:02

If you're ordering anything via UPS in the Riverda...

If you're ordering anything via UPS in the Riverdale Avenue area don't be surprised if it turns out that your order was "picked up by a resident" but really when I called Amazon they said it was signed but the deliverer and it's sitting at the danforth office without UPS notifying you in any way.

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Magdalena Weglowska
Reviews 1
2020-08-25 09:38

Fantastic service! I absolutely recommend this loc...

Fantastic service! I absolutely recommend this location. The manager assisted me with the computer, with using the printers and making photocopies, and filling out the UPS forms. He knew answers to my various questions and suggested the best options. I will be going only to this location now, the fr...

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Naga Surapaneni
Reviews 1
2020-08-22 21:38

Went to print 2 black and white copes using their ...

Went to print 2 black and white copes using their computer and printer. When I asked about the price the CSR who was a lady told me it was x amount per copy so I printed. Afterwards whIle I was going to the cash register to pay she said "oh there's a $2 computer rental fee."

This is ridiculous, a...

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Janelle Greene
Reviews 1
2020-08-17 05:00

Omg.

Omg.
So happy right now.
Total difference in service from my first encounter with UPS a couple weeks ago in the west end.

The staff at this location were incredibly patient and helpful.
This is how you're supposed to be treated.
With genuine smiles and quick and efficient service.
In less th...

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Nattie Gurl Tdot
Reviews 1
2020-08-17 04:48

The owner and manager Ali has little understanding...

The owner and manager Ali has little understanding of customer service, over charges and has a short temper. Am in shock at what just happened. Not my first time leaving dissatisfied with his behaviour but this is a new low. The support staff are usually good but I've been left standing, ignored at ...

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J W
Reviews 1
2020-08-05 14:45

The pricing is absurd here. I paid for a cover and...

The pricing is absurd here. I paid for a cover and binding a small document and it came out to more than the cost of printing and binding an entire book at other printer shops. The guy working was nice enough but I couldnt believe the pricing.

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Derryck Lamptey
Reviews 1
2020-08-03 05:00

I wish there was a zero star. I sent back a return...

I wish there was a zero star. I sent back a return to Amazon through the store, and just got advised that they never received it. I am going to complain to the UPS HQ about this. Not good, item was 10's of dollars, but it could have been a lot more than that.

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Jennifer Galley
Reviews 1
2020-07-21 22:42

I would absolutely NOT recommend this location! I ...

I would absolutely NOT recommend this location! I couldn't believe the customer service. I had a basic print job and they did not know how to print double sided. So I took what I could get. I also requested black and white but they proceeded to print on colour and charge me for the colour prints. Th...

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Pearl Karimalis
Reviews 1
2020-07-16 03:21

Always leave satisfied. The owner is quite helpfu...

Always leave satisfied. The owner is quite helpful, efficient and courteous. You are best to go in person though as voice mail is often full and files sent for printing and pickup a couple of times were not received by UPS. The younger guy could show more initiative - like walk to the counter to ...

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James McDougall
Reviews 1
2020-06-09 05:57

One of the worst customer service experiences of m...

One of the worst customer service experiences of my life. Terrible service! I get in, and ask how long it would take to mail my package to Arizona, and the guy says, it'll get there Friday. I call my contact and he says Friday is okay.

So the cashier gives me the paperwork to fill out, I seal my ...

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Alma Mandic
Reviews 1
2020-05-11 23:38

Store employee was on the phone the whole time whi...

Store employee was on the phone the whole time which appeared to be a private call. He didn't have time of a day to assist customers. And this was the second time same thing happened. Not to mention he did not have time to answer any of my questions, because he was on the phone. Print didn't come ou...

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Jason Walsh
Reviews 1
2020-05-07 21:18

I sensed that the lone fellow working here was try...

I sensed that the lone fellow working here was trying, but he moves at the speed of molasses and there was no AC in the store, so it was about 40 degrees in there. It took about 40 minutes for me to get my parcel processed, filling in a form by hand which was then painstakingly tip tapped into the c...

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Alexis Hood
Reviews 1
2020-04-24 11:57

I went to the store today to return a package to a...

I went to the store today to return a package to a retailer who had provided me with a return label with UPS. I brought the product in its original box and was told that I would need to pay for tape. The man working the counter charged me almost $6 and said I had to buy a whole roll! He wouldn't ev...

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Cynthia Sanderson
Reviews 1
2020-03-20 05:09

I have complained about this store a few times and...

I have complained about this store a few times and have never met such incompetence in a professional business before. Unfortunately it is the closest one to where i live. I had a parcel delivered and wasn't home. I called the store yesterday and he had a customer and asked me to phone back in 15 mi...

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Pete Eichstedt
Reviews 1
2020-03-15 23:08

the new owner has dropped the ball twice...includi...

the new owner has dropped the ball twice...including charging me for service when I did self serve. He gave me the difference back but I need to use this service, so I've seen him do it to others.
Go there....but watch your pennies.

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Josh Rensby
Reviews 1
2020-03-05 09:21

If I could give a zero or a negative star value, I...

If I could give a zero or a negative star value, I would. This location tried to charge me $5 because I diverted my package there with the ups app as I was not going to be home. I asked to see the policy stating that there was an extra charge as I was not notified of anything through the app. He arg...

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janet downing
Reviews 1
2020-02-23 08:42

Use FedEx or even Canada Post. Envelope was dropp...

Use FedEx or even Canada Post. Envelope was dropped off Fri Ap 17/20. Was to be delivered to King and Bay on Mon Ap 20/20. For some reason, it remained in Concord for weeks. One attempt made for delivery in weeks. Was finally delivered May 4/20. Terrible and expensive service.

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Espada Y
Reviews 1
2020-02-12 02:24

the support staff was friendly. but the manager Al...

the support staff was friendly. but the manager Ali set the most expensively price as default, charging as much as possible. Checked the price before sending, but once they sealed the package, the price increase 36 dollars, so disappointed.

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Davey Jones
Reviews 1
2020-02-07 14:53

I had a parcel to be returned to the manufacturer ...

I had a parcel to be returned to the manufacturer witch sent a return label but the manager wanted to charge me for printing off the label for the return after refusing to pay he told me I was very Rude!!! I left the package there so time will tell if he sends it or what ??????? in the future I will...

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S
Spencer Gray
Reviews 1
2020-01-25 14:09

Needed a document printed quickly, arrived 15 minu...

Needed a document printed quickly, arrived 15 minutes before close. Employee said he had already "turned the printer off" because it took 10 minutes to shut down. Shouldn't that process take place after the store is officially closed?

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