Universal Systems

4.5 · 22 reviews
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Mary Beth Sheppard
Reviews 1
2020-11-17 14:04

DANGER!! DO NOT BUY FROM THEM. I'm ashamed that I ...

DANGER!! DO NOT BUY FROM THEM. I'm ashamed that I gave it even one star. My opinion is the ownner/manager is dishonest. I purchased a 34 inch Asus monitor. My client was unhappy with the crispness or sharpness on the images. The USB drives on the side of the monitor would not allow the CPU to recog...

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Jason Mitchell
Reviews 1
2020-07-13 12:20

One of the few places left in SLC for hardware and...

One of the few places left in SLC for hardware and DIY as well as IT departments looking for "that one odd cable or connector" and can't wait for CDW or amazon to ship it. I love this place. They always have whatever I need, and the techs enjoy the problem solving of getting a round peg to fit in a ...

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Garrett Sinclair
Reviews 1
2020-07-09 11:52

These guys have been great to work with. I ve orde...

These guys have been great to work with. I ve ordered from them a few times and they have always come through. They are always very nice and super courteous. The equipment has always been solid and I ve never had any issues. I just with they had another location in Utah County!

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Nathanael Davenport
Reviews 1
2020-05-14 03:57

As a former employee (amicably separated), I am no...

As a former employee (amicably separated), I am now able to leave a review without conflict of interest problems. :-)

The key to understanding Universal Systems is to understand that their primary business interest is in serving enterprise and managed services (i.e. your local IT guy). That is wh...

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Matt Sanchez
Reviews 1
2020-03-26 11:32

Universal Systems helps fulfill Llenovo warranty c...

Universal Systems helps fulfill Llenovo warranty claims and they did not disappoint! I had lots of trouble with the Llenovo client support online but USI made it ultra fast, clear and easy. They had my parts within a few days and my laptop was fixed within a few hours. Highly recommend.

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Ben Spigle
Reviews 1
2020-03-16 20:09

I have been using these guys for my support for mo...

I have been using these guys for my support for more than 20 years. I have always been more than satisfied. Reasonable turnaround, great prices and great products. I have both bought computers from them and had them service computers I have bought elsewhere and they have done a wonderful job in a...

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J Dominguez
Reviews 1
2020-03-01 23:24

Went in and had a cable I couldn't find, sata to ...

Went in and had a cable I couldn't find, sata to usb . Young woman who helped me was wonderful and the older gentleman was very helpful. Im considering them to set up my offices. Entrance for products is to the side of the building.

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Jacob Tinsley
Reviews 1
2020-03-01 05:25

They have good product lines, but aren't the frien...

They have good product lines, but aren't the friendliest bunch I have ran into. I know that with techies, they tend to be dry and suh, but I would have liked at least a little effort form them. All in all it's a good stop, as long as you are looking for peformance with no ustomer service.

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Chris Johnson
Reviews 1
2020-02-28 02:11

I have been here several times over the last few m...

I have been here several times over the last few months for parts and services and they have been great to work with. They are very knowledgeable on basically any computer system you may have questions on along with having components in stock that most shops in town do not. They are fair priced and ...

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Justin Woodward
Reviews 1
2020-01-10 06:49

We have bought several computers from these guys s...

We have bought several computers from these guys since 2013. I have had 2 of them fail in the last 3 weeks. Totally expecting them to be under warranty or get some kind of help since 2 have failed out of the 12 Dells we've had for years.
Nothing. I'll go back to ordering from Dell

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Brandt Sharp
Reviews 1
2020-01-08 16:35

Universal System and has always taken care of my c...

Universal System and has always taken care of my computer needs, business and personal. Very knowledgeable and professional. High quality equipment and still have good old fashion customer service. I appreciate all of them for the way they take care of us and our needs promptly.

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