DANGER!! DO NOT BUY FROM THEM. I'm ashamed that I ...

DANGER!! DO NOT BUY FROM THEM. I'm ashamed that I gave it even one star. My opinion is the ownner/manager is dishonest. I purchased a 34 inch Asus monitor. My client was unhappy with the crispness or sharpness on the images. The USB drives on the side of the monitor would not allow the CPU to recognize or acknowledge USB devices when connected So I called ahead to let U.S. know That I was returning the monitor. Dave the manager, came up with a policy that i have NEVER heard of. Unless you have ALL "original pachaging" it was Not Returnable and was unable to provide me with a refund. In the 3 years I have doing business with this company, I have never heard of this policy, and I have returned defective equipment WITHOUT the original packing material.
I offered to pay for packaging the would ensure safety when shipped back to manufacturer.

I went there the very next day with the original box and monitor only, and set it on the counter and walked away. As I said at the beginning,DO NOT BUY FROM UNIVERSAL SYSTEMS, as you will never what new "policies" might pop up.