Our realtor was exceptional! He was quickly responsive to our maintenence requests and we never had to wait more than 24 hours for our problem to be handled. He took the time to make us feel valued and put forth a great effort to ensure we were as comfortable as possible in our new home! Thank you s...
I am so glad I was lucky enough to find this place.I spent weeks trying to find a place to rent in Wilmington Nc. I went through other realtors who charged me big application fees only to tell me I did'nt qualify and they would keep my money. UPM actually promised me my money back if I did'nt qualif...
We've used Ultimate Property Management for the past four years and we've been very happy. Everything is handled quickly and professionally. Bradley Cotton always has great ideas for ways to improve the property and the experience for the tenants and I trust them implicitly.
Extremly professional people. Home was clean and ready for us. Had a mechanical problem with the air conditioning on a SUNDAY and it was taken care of immediately on the same day. Highly recommend!
Move in the was easiest I had ever experienced.
I have been renting an amazing house from an amazing homeowner who chose the wrong the wrong business to manage his rental. Since my first attempt to view the home (before signing a lease) this company has been untimely and unprofessional. I know that the homeowner must pay them dearly for their ser...
Please by all means make sure you pay your accounts on time because they will go and make multiple accounts and place them on your credit report. Thanks for destroying what I was working so hard to redo. Good thing I know a little bit of law.
We feel like we are in good hands with Bradley. He is an excellent communicator and seems to genuinely care about our property. Thank you, Ultimate Property Management!
I lived in a house for over a year. I was never late with my payments. I moved out on March 15 because I was told the next tenants needed to move in. I only paid half a month rent. When I got my deposit back UPM had taken out $600 for the remaining month of March. I filed a complaint with the...
We managed our rental ourselves the first year and it was one of the most stressful things I have taken on. I met Bradley at a previous place of employment and he went out of his way to visit me once he found out where I was working to drop off his contact information and to let me know he would be ...
As the property owner, we've had a good experience with this company. I like knowing that the rent monies are deposited when I need them in order to pay the mortgage on the property with same funds. Any problems that occur with the property, I am notified and can usually find the needed subcontrac...
I have used Ultimate Property Management for about 3 years. This is a very professional company that takes personal interest in your property. As an out-of-town owner, I have confidence they are working in my best interest, getting bids for repairs, interventions no with the tenant and keeping me in...
We recently worked with Ultimately Property Management to get our house patched up, cleaned and rented. The transition could not have been smoother! They kept my wife and I abreast of all the updates as they happened, gave suggestions on where we should use a contractor and where we could do things ...
We started using Ultimate Property Management last year once the company we had been using had closed their doors and UPM graciously took up the same service. We appreciate the way communication is usually seamless and uncomplicated. We feel lucky to have happened upon their great service!
Bradley and UPM is committed to be one of the best in the industry. They attend industry events to learn best practices to ensure they offer quality PM services.
I use them for AirBnB management and am extremely pleased with their services. I only hope if they continue to grow that they keep the personal touch. Good service and good follow-up!
This team is awesome! I m rather new to their service and have been very pleased with the response time and quality of support! I can t say enough about their professionalism and positive approach to serving their clients! Ed Wagenseller and his team are top notch!
Julie Parks Askew
Very helpful and respectful to us and our property. Will do what ever is needed. Ed Wagensellar and Ms. Finn are outstanding.
Oh boy, where to begin? We started with UPM almost two years ago, and they have been absolutely phenomenal since day one. They took over when our previous property manager gave notice he was no longer managing properties. We are a military family that lives quite literally on the other side of the c...
I had thought about renting my property out myself, but after researching, I realized how stressful that would have been, so looking for a property management company. I knew I wanted to use this company from the first phone call I had with Bradley Cotton. He was so professional and patient with m...
CROOKS WHO TREAT TENANTS LIKE CHILDREN WHO NEED DISCIPLINE and their lease contains at least four illegal provisions which require the tenant to perform maintenance for free (violates NC law 42-42b) and civil fines for tenant's breach of the lease if tenant has unauthorized pets or residents (violat...
I could not say more great things about Ultimate Property Management! All of the staff are so attentive and detail oriented. I had just moved back to the Wilmington area and needed a rental home- this company made my transition so easy. The paperwork was organized and the home was in perfect conditi...
I used this company to rent my townhome and I have no complaints. I no longer live in the area so it was total piece of mind and stress free!! Highly recommend! I also used the same company to later sell my townhome! Highly suggest!!