I have used my Bamix Hand Mixer for everything, for over 20 years. Unfortunately I lost one of my blades.
I was thrilled to see that Ocean Sales carries replacement parts!
I ordered my replacement blade, along with some new accessories and was totally surprised to have them arrive only 2 days...
I cannot say enough about the customer service Ocean Sales provides. I contacted them on a few occasions and each time I found them extremely helpful. They were always clear with their communication and I received my order promptly. Thank you Ocean Sales! I would definitely recommend this company to...
Very quick delivery! Excellent Service - Extremely happy with purchase of the Oliso Smart Iron from Ocean Sales. The price of my item was very good compared to other sites with the same item and I would absolutely purchase from this company again!
Was all it was advertised to be and more....The Aquablade Cleaner Kit is now my Jam...so easy and fast...love it!!!
Fantastic service!
I had our Oliso Iron (TG1250) repaired as the lift was defective. The front desk was friendly and conformed to the Corvid-19 requirements. The service person retired the iron within the day and packaged the iron neatly with the cords wrapped properly ; styrofoam on both ends, and...
Horrible customer service. Bought king size bamboo pillows and got queen sized.... after much argument and insulting my intelligence I got 2 new pillows sent and wouldn t you know it they couldn t be bothered to check the product before sending and of course I get the wrong pillows again. Measuremen...
They sell you broken products and then make you pay the same cost of that product to return! When it s their fault!
This is the second silk duvet that I have purchased through Ocean Sales. They offer excellent and speedy service, and the product is fantastic. We still use the first duvet bought 15 years ago, and so decided to add another one for another room. Would highly recommend both the company and their prod...
I just purchased the Flat Stacks at the MN State Fair and the top snapped right out and very difficult to lock! How do I get my money back?????
Amazing customer service and very prompt reply.
After contacting them with a problem with my order, a replacement product was sent out immediately. It arrived very quickly, packaged well for protection, and worked perfectly! Very happy! Would highly recommend.
I contacted this group due to a needing a replacement and they were so courteous and prompt with their responses and the replacement was sent out immediately. I was sure to provide a picture and proof of payment so it all went very smoothly. Very great company to deal with!
The FlatStacks are awful. Don't buy. They won't snap shut, the lids crack. What a waste of money.
Contacted online to purchase a replacement power adapter. 5 days later I still don't have an answer. Got an email back after 2 days asking where I was contacting them from. Nothing since
UPDATE. Got some service and received the part I needed! It arrived quickly! Thank you!
I have the Ocean Sales steam mop and I LOVE it! I have a dog and a baby so I wash my floors like crazy and it is the most amazing mop. I have had mine for over four years and have gifted the mop to multiple people. One of my favourite purchases!
This is the Canadian head office for Ocean Sales Ltd. I had to leave a steam mop behind for warranty work. Front desk staff were personable and extremely helpful. Great service all around!
We are Calgary based residential cleaning company. Last year we have purchased Ocean Sales aqua blade window washing kit. Aquablade was a new brand to us and we weren t sure if this product will last, considering it s sleek design and lightweight characteristics.
To our surprise, Aqua Blade window ...
I have not done any buisness with this company however I came home last night at 1230 from work and they parked a van 4 feet across my damn driveway! They had plenty of room ahead of them but felt they were good. I left a note as opposed to towing but seriously have some respect!
I have had many positive experiences with ocean sales. I have bought a variety of their products and they really stand behind them.
We bought at a Vancouver show a ceramic pan from Ocean Sales Ltd. in Calgary. After few months it developed some pin holes in the ceramic. We called Ocean sales and was asked to take a picture of the pan as well as a copy of the receipt. We emailed it to them and they responded within two hours and ...
I have purchased 2 steam mops from Ocean sales and a Wine Kit - ALL OF WHICH BROKE, Must say I have rated this a 2 as the product works well for your floors but you must be so very careful with the mop. The second mop my husband was doing the stairs and it snapped right at the base. That was replace...
I have purchased both the steam cleaner and the aqua blade from ocean sales group and I love their products. I washed my windows with the aqua blade yesterday and they are sparkling clean and streak free ! Their service is also outstanding! Anytime that I have had trouble with either products they...
Great products and they stand by their products. Family owned and can find them at trade shows across Canada.
I bought the Aquablade which has been a great product but the telescopic handle was giving me some trouble. I reached out and Ocean Sales Group responded quickly and pleasantly and the issue I was having was resolved! Great product and even better customer service
I have bought three Mulberry Silk Duvets from you and must admit I will never buy anything else, nor suggest to anyone to do otherwise. They are so comfortable and light and supple. I had eider ducks duvets all my life, starting when I was a kid, and remember having paid a fortune back in the '70s...
When I first ordered from this company, the order arrived very quickly! I had a little issue with one of the products about eight months after purchase and they replaced it, no questions asked. I received the item the very next day. I highly recommend ordering from this small, local business. Their ...
Purchased a Casada Quad III Chair Back Massager at the Home Show and found a defect to the zipper mechanism which made it impossible to attach the chair back cover to the main unit. Contacted Ocean Sales on April 12 and sent photos and bill of sales to have the unit replaced due to a manufacturer's...
Over the last few years I have made many purchases through ocean sales. Their oliso iron, steam mop and most recently the icy bamboo pillow. Have never had a problem with any of the products and they work exactly as was advertised to me. Nothing but positives to say about ocean sales products and ...
it took 2 week's longer to repair my Bamix than promised.
The company doesn't stand behind their product, their frying-pan doesn't fulfill the promises they made when we purchased the product, before the guarantee elapsed we sent the pan back to Calgary, where they claimed to have it "tested" and blamed us for not using it properly, was it not true. we d...
The beginning of the year, I bought the FLAT STACKS at a trade show. I bought the show deal, 4 sets of 4. I was told I could get a refund if I brought the product to another trade show. This product doesn t work. The lids do not seal properly. They are difficult to close especially if you try to pla...
Wow, I just love my Quattromed V with braintronics! I ordered it off Oceansales website, received it in 4 business days and couldnt be happier! But when I received it, I went back on the website to look for something else, and noticed the Quttromed V had went on sale. So I gave them a call and was ...
So amazed by your Flat Stacks containers! I take them everyday to work and use them at home. They are so convenient! I will order more for sure as we are big fan on leftovers at home..! Really appreciated the tips given on the video on your website as well. Happy customer!
BEWARE!!!!! Purchased from the Vancouver Home and Garden show a few days ago nail product set for which they advertised that there was a 30 day guarantee but this company IGNORES emails and requests to contact me. The product, if I had known, damages nails and yet was sold to me that they will str...
Very happy with customer service and the very quick turn around of repair and return of my warranty product. Thank you.
placed and order from Calgary and was told that it would be sent by Canada Post then i find out it went out by Courier and a signature is required. upon delivery, people are not home during the day and now i will miss the delivery and have to go all the way across the city to pick it up from the...
I am a loyal Ocean Sales customer. I believe 90% of the contents of my home were purchased from this company. We have our silk duvets, bamboo pillows, flat stacks, cookware, steam mop, toys and more. My family and I enjoy the experience of shopping with them, whether it be at home shows or their Cal...
Excellent company with great customer service. Very happy with the products I have purchased from them. I have the smart living steam mop and have had it for years, no problems. I have been on the Tumerix for over 1.5 years and feel great, I was very sick for a few years with a weakened immune syste...
Got the products at national home show. Love it recommend to everyone
One of the best customer service experiences I have had in a long time. I had received something broken and they had one shipped to me within 2 days!!!
Ocean Sales provided me fantastic customer service and a great product. I love the smart living wine opener! They were incredibly quick to respond to my queries and extremely helpful at the same time. You really can t go wrong here.