I would not recommend hiring this company to manage your property. I have had terrible customer service and the really don't care about the home owner. I'm so disappointed 😞
PIENZA TUSCANY//RIP OFF HOA COMPANY//MAKES UP LATE CHARGES//5 AUTOPAYMENT ACCOUNTS WITH DIFFERENT ACCOUNT NUMBERS//I STILL GET LATE FEES AFTER SETTING UP AUTO PAYMENT?// THEY TRY TO RAISE HOA 20% EVERY YEAR
This inept place manages the HOA for Victory View subdivision in Delhi where I lived for 10 years. They let most residents ignore rules regarding deck approval and outside structures, then selectively enforce them on others. Corrupt!
I really did love my job there but it really sucks to work through these people
Lack of professionalism and work ethics at its finest. Did not probe before hanging up twice.
I wouldn't recommend making business with this company, they need to get more experienced and qualified people towards customer service.
Receptionists are the voice of the company! what a shame of bus...
I used to hate Talis Management LLC a lot , now that it is renamed to Towne Properties or whatever, just wanted to say I hate you too for not caring or responding. Keep up the good job !!!
I live in a Towne Property and could not be happier. My community has seasonal events, a great maintenance and management team, and are always easy to get in touch with.
I live in a condo at Hopper Hill Condominiums and our ceiling has been leaking since 02/23/2018. We have contacted Towne Properties several times and they have sent roofers out now on 4 separate occasions. The leak hasn't stopped. It's now 09/08/2018 and the ceiling is leaking severely. Everytime t...
Both me and my wife unemployed , down with covid , emailed and called to delay home owners payment no reply , sent in payment three days late and was charged a late fee during this horrible time 3 days late , NICE
I pay may HOA at Towne Properties. They don't send me a bill so they charge me late fees. This has happened several times. I have always paid my bill when I do receive it. My first bill came in 2014 so I have a good record of paying more than my fees including late fees. Last year instead of a call ...
I love working for Towne! By far the best company I ve ever worked for!
Awful. For an organization supposedly so revered, living in a Towne community is just terrible. If there's a problem, their go to move is to ignore it or blame someone else. Problem gets so bad they can't ignore it anymore? They will side with the loudest voice in the room, no matter the facts of th...
Murry Feldstein Property manager of tuscany was taking pictures aimed in my windows while I was home undressed... I will be talking with the owner and other residents in the community.
If I could give negative stars I would. They can t keep employees so no one ever knows what s going on. Their poor new receptionist at the head office had no idea how to work the phones because it was her second day. No one ever follows up. You d think they d care that there s a leaking hole in my c...
Our ability to have the rules enforced is very weak. Our manager is VERY slow to respond. Week later....Still no answer to a very simple question. Not a request that anything be done, just an answer is all I have asked. Pitiful.
Avoid these unscrupulous slumlords. They will lie, cheat and steal. They get away with it because they have money. Run from these people.
They do a decent job of maintaining the developments but they are a pain in the neck to get in touch with
I moved up here recently, and everything has gone smoothly, especially during these difficult times through the covid-19. The leasing manager was ready at the door during my arrival, and gave me a comprehensive tour. I settled into a nice, clean apartment at Gramercy on Garfield with a great view. ...
Town Properties does not respond to voicemails or emails regarding my bill, yet they will have attorneys contact me and harass me. Very unprofessional and I would prefer to do business with a more ethical vendor.
Worst customer services, I have experienced; poor maintenance; and lack of privacy. Several employees needs to learn social skills, and boundaries to improve customer services.
TRASH COMPANY. ABSOLUTELY DO NOT RENT FROM THIS PLACE. They will charge you upwards of $1000 for a spotless apartment upon moving out just so they can take care of the upgrades needed to maintain the building. Not easy to work with in any regard. Especially at the 8th street location in Downtown Cin...
A big patch of cieling fell down from rain.elevators at gramercy garage havent been serviced since 2014 according to service record on elevator. groton lofts maintanence didnt even look liscened to work on elevator (no uniform) elevater broke down had to walk to 7th floor. building has fleas and dog...
Scam with tow company going .tow for no valid reason video of Chris the maintenance man discriminating acting in a very unprofessional manor. Would not do business at all.
This has to be one of the absolute worst property management companies that I have ever had manage my apartment complex. They have recently transferred management over to a different company and had the audacity to withdraw double rent. Instead of refunding the tenants they chose to make the process...
Hands down the worst customer service of any company I've dealt with in recent memory. I've had two interactions with their employees in regards to my neighborhood; once on the phone, and once in person, and both had the same passive-aggressive, condescending attitude. I would not recommend letting ...
Have called multiple times w serious complaints and am told I will get a call back but it never comes. A few weeks ago my landlord entered my apartment unannounced while I was getting out of the shower. When I confronted her she did not have a valid reason for entering but made up some story about a...
I find them to be very responsive, very knowledgeable
and very helpful with needed direction with difficulty situations.
One of the worst property management companies I've ever had the displeasure of working with.
Incredibly rude, flippant, condescending, and distasteful.
Their representatives are anything but conciliatory and are combative at best.
If this is who manages your HOA, run. Run away and never re...
Their properties are generally 'ok' and the local management are nice people. However be careful about your payments to them; they'll tell you you have until the 5th of the month to pay but if you pay around then they'll charge you a late fee because they didn't cash it until the 6th. I paid online ...
I resided in four Towne Properties communities over the course of 12 years. Maintenance was superb at each location and the management in each top-notch.
Unresponsive and very poor customer service. I would not recommend this company.
.Town properties is the worse management that cpa ever had u can move in u will move right back out. As this place is no good to live as they aren't going to get the trouble out of Columbus park apartment. As I had me to kick out my daughter and my grandson out in the freaking cold because we wer...
We lived in the Nest in Mt.Adams owned by Towne Properties for 4 years in two separate units and we had no complaints. The staff went above and beyond for us. We were sad to say goodbye to the Nest and only did because of a relocation for work. We would highly recommend The Nest and the Mt. Adams br...
The condo that I rent has flooded twice in my unit. Another time directly outside of my unit. Repairs for all of the damage and maintenance for these events have been minimal or if any at all. They should not run a property management company if they can t manage properties. The risk outweighs the r...
Hyde Park Place. Terrible and inept management with absolutely outrageous HOA fees that do not cover anything.
1. The "show apartment" looks not even remotely updated as the actual apartments.
2. App fee is ridiculous.
3. Lived here for 7 months and have never been able to use ANY of the "amenities" because they're only open during office hours which are supposed to be 9-5 however no one ever answers the p...
Towne is a great management company. Responds quickly with resolutions if there are any issues.
I am so tired of having to clean up the mess after maintenance crew leaves after an assignment. I don't get paid to clean after them, including their discarded waste after a job!!!
My in-laws basement in their land-o-minimum (managed by Towne Properties) flooded over 7 months ago. Their carpet had to be ripped up and the drywall taken down as a result of the several inches of water that accumulated in the basement multiple times. Trying to get their case manager, Sam, to even ...
I have already left Scott three voice mail messages on his phone regarding the water that is overflowing above from my roof with no callback whatsoever. The staff is not interested in dealing with customer issues, they're faster to transfer that person to someone else's voicemail or interrupt them...
Slow service and poor customer service. When the garage door broke it took them multiple weeks to repair. While broken, the door was left open for all of downtown residents to enter our garage. This resulted in our hallway door being broken into which allows access to our mail room/units. This made ...
The customer service with this company is unbearable. Since last Thursday I've left around 6 voicemails for different people just trying to get an answer on why my HOA has still not come out of the bank account (auto pay). Nobody will call me back. On top of this, Murry Feldstein has to be one of th...
Live in lexington at the creeks, and its been a horrible experience so far. The property manager is good but theres nothing she can do when corporate will not spend money to update units. The AC has not worked properly all summer, the appliances are way outdated. Spend a little more money and you sh...