TMI products are OE quality. They supplied almost all of my 86 Mustang GT interior. The door panels were nicer then the stock units. The seat foam is comfortable. The provide sun visors that matched the OE. I did have an issue with one and they provide replacements. I would recommend TMI.
My girlfriend and I were excited about purchasing a complete new interior package from TMI and the trunk package to match for my 72 Nova. I made contact a couple of times and tried to get some info about changing things up to our liking and they told us no problem just call in our order for custom o...
TMI offers the closest to original upholstery that I could find. Good quality and fast shipping as well. Had a problem with 1 piece of an 11 piece auto carpet set. Called TMI, spoke with Elizabeth in RMAs, we exchanged emails, and very quickly received a replacement piece. No hassles, no delays- as...
Over the years the quality of the TMI products has steadily declined. We regularly remake their covers to fit the actual seats. Customer service has been virtually non existent.
Order was wrong and customer service is one of the worst I've ever experienced. Trying to get my order straightened out is becoming very frustrating. Customer service rep can't even read my order that came in two different size boxes with different weights with a total of twelve pieces. They sent me...
I'm on my 3rd set of sun visors for my 1968 VW Beetle, my auto upholstery person purchased them from a local retailer, every time I go back I'm met with sorry excuses of why they keep slitting. I don't care about why!, I just want some that DON'T. NOT A VERY HAPPY CUSTOMER
I am not one to give low ratings, but be wary of TMI Products. I have been waiting for months to place an order and now have decided to go with another option. Every time I reach out I get one response and no follow up. If TMI parts are a must have - deal with CJPony Parts or another trusted reta...
Product looks good but if it doesn't fit or you have a problem there customer service is horrible. After five months of wrong dad pad took to local upholster they fixed in about 30min.
This is the second time I have used them, the first time they screwed up a set of custom seats for a mustang and I had to send them back. During the process they had an attitude that I was part of the problem, even though Imade multiple phone calls and sent sketches of what I wanted to which they ...
I got an outstanding customer services here. Andrew was so great to work with. I will always recommend this place because I have had nice and pleasant experience here. Thank you for your patient Andrew.
Ordered a dash pad for my 1969 F100. It did not fit. It needs to go forward more to seat properly against the metal under part of the dash but it can't because it is hitting the rubber around the windshield. I contacted TMI and the guy I spoke with said he has seen this problem one other time but th...
I ordered a custom interior for my 65 C10 and everything was perfect. The customer service was great to deal with ordering my interior. I had several samples sent before I could decide what I wanted. Would definitely order from them again.
I ordered directly from TMI. Quick shipping but my seat backs were damaged by shippers. TMI customer service promptly addressed the issue and got me a new set sent out. Love my new mustang seats. Don't be afraid to reupholster yourself. Plenty of how-to videos on You Tube.
Ordered a TMI canvas ragtop from a local small business. It took two months to get the item. When it finally arrived it was stitched incorrectly. : [ Hoping the return process goes smoother. With the exception of the poor workmanship, the quality was there. That's why I'm giving this two stars.
I purchased TMI stock seat covers for my 68 Mustang. Had a local Mustang shop install them. Very pleased with look and finish. Local shop says they will only install TMI covers as the other suppliers aren't as good.
I had to order a set of door panels thru two different vendors to get my door panels. It took four months and several phone calls with there costumer service giving me the run around about there on the way and they are in stock itll only be two weeks then they weren't cause they sold them to somebod...
Has to be one of the worst companies I've ever dealt with! I have a restoration shop and this is not a one time problem with TMI. FIRST ROUND: I placed the order they told me it'd be 12 weeks before I would receive it. After week 4 I noticed nothing was charged and the order was never placed. I'm s...
I went to TMI to get my car's headliner redone and Andrew did an awesome job! He's quick and got the job done that same day without delay. lovely products here. Most of all, GREAT PRICES! I recommend him to all of my colleagues and family.
TMI, Oh my gosh, oh my gosh, oh my gosh, I'm stunned at some of the reviews I've seen. I can confidently say our 'entire' experience was fabulous... 5 plus stars! We experienced nothing negative. Only the fantastic products we received and the great customer service before and after the sale up th...
I called to ask questions abour a center consle fkr my 68 bug they lied and said tbey try to meet factory specs not knowing vw never had center consles then the guy jake and a lady put ne on hold for 30 mins then hang up after that they dont wanna awnser
Very impressed with the quality and professionalism of TMI. The new seats look great in my 65 El Camino and having the ability to order matching fabric to build a custom console was a big plus. I'll definitely do business with TMI again.
placed order $1600.00 now cant talk to anyone operator just gives me a customer service email no one responds to. Havent recieved order yet poor customer service i want to cancel order before they start i dont wanna purchase anything from a buisness thats only here to take my money
Customer Service at TMI must be run by an angry version of Christian Grey. If you enjoy pain you will enjoy TMI.
I spent THOUSANDS on a custom 1970 Mustang XR sport interior. Suede roofliner, custom color seats, custom color rear seats with center console, dashpad, center console, foam inserts......
Called earlier to ask about fitment of a particular part. Sales representative did not seem very knowledgeable. Kept it short and did not give me a concrete answer regarding my question. Not a good experience at all.
How can a company that makes such awesome interiors with quality and style be such liars I purchased an sport r interior front and back seats with bolstered foam and head rest and was hesitant on purchasing it because the door panels weren't available but the salesman at the las vegas convention cen...
Wow, it was amazing workmanship. It was so good I had them do my rear cup holder as well. I will only go to them for all my interior needs. Great customer service as well, Korin is a great guy and knows very much about this business. Recommendable!
I ordered front seats and rear cover for seat on my 1968 Mustang Ragtop. Quality of workmanship is top notch. Customer service I received from a Justin Hoard was incredible.
Incredibly poor customer service. No reply to my first inquiry. A couple days after my second I finally got a reply from someone who didn't fully read my questions, and only made a statement regarding a completely different product. The second reply I got told me they were not able make an adjustmen...
They have nice products once you get them 4-8 weeks after paying for them. If you get them the way you ordered them its a huge plus also...the Customer service is BAD!!!...They obviously do NOT care about the customers!!...beware...they started out of the garage doing vw door panels supposedly....bu...
I own and operate an automotive shop. In May 2017 I contacted TMI about interior for a customers 1970 Nova. Andrew the salesman took awhile but finally put a quote together and gave me a promise time of 4-8 weeks max. I pre paid the $6k for all the parts. I waited 8 weeks, contacted Andrew and immed...
This company has been great! I work in a collision Repair Shop and understand Quality and Professionalism. Emailed in for some Red 10th anniversary Covers for my 2003 Cobra. I reached out to Michael Koldus and received great customer service and communication. The tea...
My husband has ordered several items over the past year in building our 1955 Chevy Bel Air. He has been nothing but impressed with the level of customer service he has received from each and very person he has dealt with! The workmanship and the quality of the products are outstanding and he recomme...