Thompson Ford

4.5 · 53 reviews
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D
Darren Beebe
Reviews 1
2020-12-17 09:08

I'm from Thunder Bay, Ontario, and was up north fo...

I'm from Thunder Bay, Ontario, and was up north for a funeral. Just before heading back to Thunder Bay, my low tire pressure light went on, probably because of the cold. Regardless, to make sure the tires were okay, I dropped in at Thompson Ford to see if they'd throw some free air in them for me....

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Emerald M
Reviews 1
2020-12-13 17:36

Customer service has improved a lot! I do like the...

Customer service has improved a lot! I do like the text message that I get the day before to remind me of my car appointment. However, the response time with the courtesy ride ride was a little off this time around. I waited half an hour, before I had to call my dad to pick me up. I think they need...

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Bonnie Rempel
Reviews 1
2020-11-26 02:20

It was that time of year again to get my winter ti...

It was that time of year again to get my winter tires on. As always, Thompson Ford scheduled me an appointment ASAP. They were on time and spent time explaining both the service to my vehicle and my tire swap. They are very friendly and always go above and beyond when I visit. Can't imagine driv...

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ChordMaster11
Reviews 1
2020-10-17 19:57

Brought it in multiple failures under the hood, Sh...

Brought it in multiple failures under the hood, Shannon at the service desk was very helpful in getting me back on the road. repairs were done in a timely manner considering the issues. I'm a Millwright mechanic by trade and if it's out of my scope of training or I don't have the equipment to do the...

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Amar Dhillon
Reviews 1
2020-09-13 16:47

I like the service here, they listened to my budge...

I like the service here, they listened to my budget and helped me make a decision on what vehicle would best suit my needs. I travel a lot on the road and am happy with my purchase. I was impressed by their listening skills, I said what I was looking for in a vehicle and the agent showed me what th...

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Mer Reign
Reviews 1
2020-08-02 09:53

Wouldn't recommend anywhere else to buy your new o...

Wouldn't recommend anywhere else to buy your new or used vehicle, Joe is awesome and very knowlegable about what he's selling and just doesn't push anything on you he makes sure your comfortable and happy with your decision and purchase, I will be recommended ing this dealership over the others we h...

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Felix Goetz
Reviews 1
2020-07-19 18:07

I had a check engine light turn on in my car so I ...

I had a check engine light turn on in my car so I called Ford the next day to see if they would be able to diagnose the problem. I was told that I would have to wait a week for an appointment since they were busy with most people needing to put on their winter tires. They said that I would be able t...

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J
James Kos
Reviews 1
2020-07-08 19:13

Another shout out to the Service department. (I h...

Another shout out to the Service department. (I have left a positive review on Facebook before). I had an issue pop up with my truck, and needed it to travel on the highway in 2 days. The service department was able to get my truck in despite a busy schedule, and fixed within a day. Parts were in...

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R. Olson
Reviews 1
2020-07-05 17:26

I have not been disappointed with either the servi...

I have not been disappointed with either the service department or sales department since purchasing my Mustang in March 2016. Everyone has been courteous, friendly, and most helpful and I have always felt appreciated as a customer. My wife and I will definitely be considering the purchase of our ne...

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Nicholas-Marc Ryan
Reviews 1
2020-06-02 19:31

This is a pretty mixed review. The staff were very...

This is a pretty mixed review. The staff were very friendly. On the flip side it took a long time to fix the truck with a number of delays some of which were not fords fault. Others were. At the end of the day. There are no major issues with this dealer. 8t just takes a long time to do anything. Lik...

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Randy
Reviews 1
2020-06-02 10:12

In June I had a break in to my truck. Vandals smas...

In June I had a break in to my truck. Vandals smashed my window and punched a hole in my passenger door. Joe and his team (Thompson Ford Body Shop) went out of their way to repair my vehicle. The work was meticulous, and they kept me informed of how the work was progressing. I was out of town at the...

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mike murrin
Reviews 1
2020-05-08 21:20

WE have had fantastic service at Thompson Ford Sal...

WE have had fantastic service at Thompson Ford Sales. Recently, we drove into Thompson after a 4 hour difficult drive over some pretty rough gravel road. As soon as we arrived in the city we noticed that there was something terribly wrong with our 2011 f150. We immediately drove to Thompson Ford...

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Gage Van Alstyne
Reviews 1
2020-04-19 09:51

worst place to take damaged vehicles getting work ...

worst place to take damaged vehicles getting work done under MPI claim, take your vehicle to Winnipeg if possible. Service was slow and took three weeks to have MPI approve the damages. Ford should have taken some time management courses to be more efficient with their time to have the inspections d...

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R
Ryan
Reviews 1
2020-04-09 22:18

A++ service department and service advisors. they ...

A++ service department and service advisors. they take time too listen to my concerns and problems. I never had a problem yet they always find a solution and fix it asap.
I haven't bought a new vechile in years but the saleman was nice. (referring to Joe - great sales man)

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Roger Jubinville
Reviews 1
2020-04-03 13:27

More than any other new vehicle I've purchased bef...

More than any other new vehicle I've purchased before, my recent
acquisition of a 2017 FORD ESCAPE SE has sent me referring to my
owner's manual repeatedly. I welcome this entirely; being a senior
citizen, this new activity keeps me interested and on my toes. The
sheer abundance of electronic ...

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Karen Sandney
Reviews 1
2020-03-19 16:46

Awesome service. I emailed them what I was lookin...

Awesome service. I emailed them what I was looking for and they had one in stock. It was ready and full all the paperwork was ready to be signed and in about an hour we were on the highway in our new 2017 Ford Explorer to enjoy our vacation

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Wanda-Lee Eveleigh
Reviews 1
2020-03-09 07:48

I purchased a 2017 Ford Edge 1 week ago. This was ...

I purchased a 2017 Ford Edge 1 week ago. This was the most positive experience I have had when dealing with a vehicle dealership. Art was my Sales Representative who worked with me over the phone and found the vehicle that met my needs and budget. In the matter of three days the vehicle was here in...

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Brenda Macumber
Reviews 1
2020-01-25 17:17

I just recently purchased a New 2016 Ford Truck in...

I just recently purchased a New 2016 Ford Truck in Thompson. My experience was excellent! The quality of service was excellent and the sales representative Ashley Macumber was number #1 and her sales team were fast and efficient. I was greeted so kindly by the sales manager Buddy who I welcome back,...

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mike lawson
Reviews 1
2020-01-10 00:03

A friend of ours was down from Gillam with her two...

A friend of ours was down from Gillam with her two 6 month old twins and her 2 year old. SUV was shutting down because of her throttle body.. texted Paul about the situation at 830 am on a Saturday and they had her on the road by 11 am. Beauty service.

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