Felix Goetz

Review of Thompson Ford

I had a check engine light turn on in my car so I ...

I had a check engine light turn on in my car so I called Ford the next day to see if they would be able to diagnose the problem. I was told that I would have to wait a week for an appointment since they were busy with most people needing to put on their winter tires. They said that I would be able to drop off my car before then where they might be able to service it in between appointments or if there were any cancellations. I dropped it off Friday after work, hoping that it would get checked by the end of Monday. Come Monday, it still wasn't serviced. A friend of mine ended up owning a code reader which we then used to diagnose the error, a job that took us less than 15 minutes.

Having recently moved to Thompson, I haven't fully committed to any one mechanic/shop, but I would certainly give Ford another shot in the future.

Staff was very friendly though!