The Vacuum

4 · 62 reviews
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Jessica Kennedy
Reviews 1
2020-09-21 18:01

Corky is a hoot! We had great conversation in addi...

Corky is a hoot! We had great conversation in addition to having great service for my vacuum cleaner. It's the second time I've used The Vacuum Company and I will use it again. Plus, love getting hugs from Dexter the golden retriever. :-)

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Greta Johnson
Reviews 1
2020-09-21 10:58

The owner is very knowledgeable and has been in th...

The owner is very knowledgeable and has been in the vacuum business for numerous years. Several months ago, I traded one vacuum in very good condition for another one that would fit our needs better. The previous vacuum had numerous attachments, which were more cumbersome. The vacuum I have now, ...

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a stokes
Reviews 1
2020-09-09 08:59

I bought a package of Kirby bags there he charge m...

I bought a package of Kirby bags there he charge me for 29.99 for one package of three!! I found out online that I can pay 13.99 for a package of bags I don't recommend you go there anytime soon there's 200% markups on all his products!!

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Paul Smith
Reviews 1
2020-09-04 13:14

We have taken in our vacuums and shampoo devices o...

We have taken in our vacuums and shampoo devices over the years with always the same result - complete satisfaction. The prices are extremely competitive, service is awesome, and it's a LOCAL business! An added bonus is "Dexter", the office Golden Retriever!!

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Nathan Van Werden
Reviews 1
2020-08-28 23:51

Always have driven by this place wondering why you...

Always have driven by this place wondering why you would ever need to go there. Went there today because of a bad belt on my vacuum and I am 100% satisfied and recommend this business. Owner was very helpful and knew exactly what I needed and was in an out within 5 minutes! Great prices also! High...

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Stephanie Hensel
Reviews 1
2020-08-27 15:57

I brought my 8 year old vacuum in for a replacemen...

I brought my 8 year old vacuum in for a replacement part and was thoroughly impressed with The Vacuum Company service and expertise. They had the replacement part for not only the hose that I knew was broken but also for the belt, filter and bags. She was able to quickly look over and help to rep...

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Jerry Updegraff
Reviews 1
2020-08-25 14:30

Did a great job in just a few hours fixed my expen...

Did a great job in just a few hours fixed my expensive Kirby and the other joker on south 10th st had it for 12 days and charged me $55! Bottom line is don't take it to south 10th st take it to south 9th st and save yourself a bunch of money and a huge headache! There are Scheisters everywhere!

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Rayne
Reviews 1
2020-08-23 05:05

I like that they're local and near by but I get di...

I like that they're local and near by but I get discouraged that when I want to shop they are closed. I get my work done on the weekends and no weekend availability keeps me from getting what I need and I end up going to big chains. Closing on a Monday, Tuesday and being open on the weekends would b...

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Lauren Johnson
Reviews 1
2020-08-11 19:15

I can't say enough nice things about The Vacuum Co...

I can't say enough nice things about The Vacuum Company. I recently had my Dyson in after the cord broke. I dropped it off, they quoted me a price and had it fixed fast. I picked it up less than 48 hours later and they not only fixed the problem but took the time to clean it all up. It's tough to fi...

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Alysson Barnes
Reviews 1
2020-08-06 05:35

I ve had much better experiences getting my gen 3 ...

I ve had much better experiences getting my gen 3 Kirby serviced. I was charged nearly $400 for a new motor, yet other simple maintenance items were skipped. At my old fav Kirby shop, I d get it back shiny and clean. This place didn t even check my belt or bag.

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Val Nickell
Reviews 1
2020-07-28 01:21

My Dyson quit working just when my in-laws were co...

My Dyson quit working just when my in-laws were coming to stay over the Memorial Day weekend! I called Corky at the Vacuum Co and he said I could drop off my vacuum and he'd take a look at it. (Another repair place couldn't take a look at it for 1 1/2 weeks.) When I got there, he asked a couple ques...

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Kenny Kinlund
Reviews 1
2020-07-21 04:07

I called looking for a filter just now and the lad...

I called looking for a filter just now and the lady said they would have to order it. No biggie, but I need one today so I thanked her and said have a nice day. I guess she took offense to that and told me to "NEVER CALL BACK" and hung up on me....

Ok.

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Matthew Hawke
Reviews 1
2020-07-08 19:23

Super nice guy. Definately knows what he is doing...

Super nice guy. Definately knows what he is doing saw him help several customers and he knew the parts they needed with just a brief description without looking at any manuals. Definately will use for all vacuum parts and accesorys for now on.

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Kelly and Bette Kellogg
Reviews 1
2020-06-28 01:02

The Vacuum Company is the only place I take my bus...

The Vacuum Company is the only place I take my business to. The owner will go over and beyond to satisfy his customers. Every time I have been there the owner has been professional, friendly and caring. He doesn't over price his services. Last year I took my vacuum to The Lincoln Vacuum and after 2 ...

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Yesire Diaz
Reviews 1
2020-06-19 16:13

What a great small business! Took my Kirby in for...

What a great small business! Took my Kirby in for repair and it was taken apart in front of me. Explained to me exactly what happened and very friendly individuals. I even told them I considered getting an irobot and they told me all the negatives. Definitely recommend this store and will be tak...

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Kimberly Jirkovsky
Reviews 1
2020-05-28 13:40

Owner met me in the parking area to help carry my ...

Owner met me in the parking area to help carry my vacuum in.. vacuum wasnt picking up debris...he sat right there on the floor and unplugged my vacuum that was full of cat hair, cat litter, ear plugs and c-pap filters (via kitten).. he was very friendly and polished my vacuum (like a car).. we talke...

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David Bierbower
Reviews 1
2020-05-18 21:16

Excellent experience for me at The Vacuum Company....

Excellent experience for me at The Vacuum Company. Corky was able to solve solve a parts issue I was having with my vacuum.
Visit with him one time and I predict you will not want to go anyplace else for vacuum sales and service. Personable, knowledgeable, and pragmatic.
Thank you!!!

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Mandy Goracke
Reviews 1
2020-05-12 03:57

DON"T GO ANYWHERE BUT HERE! After having a horribl...

DON"T GO ANYWHERE BUT HERE! After having a horrible experience at another vacuum repair shop in Lincoln, I went to this store. I could feel the friendliness as I walked in the door and Dexter (the dog) greeted me :). The owner was friendly, honest, and genuinely cared. He gave me the quote and I cou...

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Drew Ulmer
Reviews 1
2020-05-07 01:46

Called ahead to make sure that they could help us ...

Called ahead to make sure that they could help us with a filter on our simplicity symmetry. He said they could and to drop it off.

Dropped off the vac before lunch, got the call that it was all fixed up during lunch, picked it up after lunch! Fantastic service, great price, will definitely be bac...

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Stacie Kiddoo
Reviews 1
2020-04-26 23:31

Great customer service! I wouldn't go anywhere els...

Great customer service! I wouldn't go anywhere else for vacuum repair or supplies. The owners are kind and willing to help no matter what problem you have. They have gone above and beyond to help me out when I've had issues with an electrical cord and vacuum belt problems. Both fixes were very cheap...

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tyler masilko
Reviews 1
2020-04-19 10:56

It should really be 0 stars! Very pushy told me it...

It should really be 0 stars! Very pushy told me it was going to cast way more to fix my vacuum then it actually was. I would not recommend this store there are many other places in Lincoln to do business with people who aren't going to lie to you and take a vantage of you.

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bigboybyorth
Reviews 1
2020-03-21 18:36

This is the type of place that literally has like ...

This is the type of place that literally has like 100% markup on there products. I bought a 300$ vacuum here only to find out later it was actually like a 150$ vacuum. I returned to the store, and was met with criticism and disrespect. DON'T SHOP HERE. the store owners is a bad person.

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Itzamara Tafolla
Reviews 1
2020-03-15 09:40

I wouldn t even rate this place a star! Absolutely...

I wouldn t even rate this place a star! Absolutely disgusting service! My mother left her vacuum here on a Friday called to get an update on Monday, Guy answered with an absolutely disgusting tone! Told me he wasn t going to work on it and to come get my vacuum then proceed to hang up. DO.NOT. use t...

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Makenzie Brookhouser
Reviews 1
2020-02-25 22:02

I was really nervous about taking my Kirby into be...

I was really nervous about taking my Kirby into be serviced because I didn't want to hear how much it was going to cost me. The vacuum was emitting a very bad smell each time we used it - so bad that we stopped using it! Enough was enough. I brought the vacuum here and the owner kindly explained ...

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Stacy Hollingsworth
Reviews 1
2020-02-16 07:14

Took my 10+ year old Kirby in to get looked at bec...

Took my 10+ year old Kirby in to get looked at because it wasn't working quite right. Roxanne was incredibly helpful - she even taught me some things about adjusting it I didn't know to make it function better. Fabulous customer service - will be back for sure!!

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Cassidy Mitchell
Reviews 1
2020-02-12 04:14

Took my Dyson vacuum in because we were having pro...

Took my Dyson vacuum in because we were having problem with the suction and couldn't find anything obstructing it. Corky looked at the vacuum right away and found a popsicle stuck in an area that wasn't easy to see. He removed the popsicle for me while I waited and refused to let me pay him for his ...

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Tyson Sanders
Reviews 1
2020-01-26 13:14

What a great place these guys were super friendly ...

What a great place these guys were super friendly hook me up with some free belts for my Kirby and very knowledgeable and took about 30 minutes to show me how to use it what a wonderful place I highly recommend getting any service or supplies for these folks

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DEGS
Reviews 1
2020-01-21 16:04

Dealer is a joke! Purchased two vacuums and refus...

Dealer is a joke! Purchased two vacuums and refuses to perform maintenance on last one which is less than a year old. Wants to sell Yuppies $1800 Kirby vacs so he can drill them with high price service/repair bills. Busy showing customers his Rhino page with high Kirby sales versus honoring past ...

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