Makenzie Brookhouser

Review of The Vacuum

I was really nervous about taking my Kirby into be...

I was really nervous about taking my Kirby into be serviced because I didn't want to hear how much it was going to cost me. The vacuum was emitting a very bad smell each time we used it - so bad that we stopped using it! Enough was enough. I brought the vacuum here and the owner kindly explained to me why I was getting such a bad smell and how to prevent it in the future. Unfortunately, I had no choice but to purchase a new roller (which cost a pretty penny) but because the owner took the time to educate me on proper care of the vacuum, I'm hopeful I won't have to replace it again anytime soon. He also gave me a tutorial on how to change the belts myself. Although it was a costly visit, I had a great experience here and felt well treated by the owner. Also the cute dog made the visit very plesant! Hopefully I won't have to return soon, but if my vacuum ever needs repaired again - I'll be sure to come here first!