Login or sign up
For business

The Funplex

4.3· 1,530 reviews
Average ratingGreat
4.3/ 5

Based on 1,530 reviews

566%
417%
37%
24%
16%
Ask AI

What reviewers say about The Funplex

Generated with AI from 1,530 reviews on Trustburn · updated 8 days ago

Customers frequently describe The Funplex as a fun environment with friendly staff and good food, and many highlight the value of season passes, though some mention long waits for food and a smaller-than-expected layout.
What does The Funplex do?

The Funplex is an entertainment company that provides an indoor amusement park.

What are the most common complaints about The Funplex?

Based on the lowest-rated reviews on file, the most common complaints concern poor customer service, unresponsive or disrespectful staff, and safety or accident-related issues such as go-kart collisions where management disputes fault.

AI-generated from reviews on this page. Verify anything important with the company directly.

Shakita EL
Reviews 1

Your bags have to get checked every single time you walk into the water section which is completely gated off now. Really annoying. Other than that it was fun for the smaller amusement type parks. Loved the 3D zombie game but glasses don't work well as they could. Food is affordable, racing was fun, and the air conditioning was great also.

Sabrina Clark
Reviews 1

This is the perfect place for family fun. I love the fact that there's indoor fun as well as outdoor fun. My husband and I took our daughter here for a sort of last summer vacation before school starts and she had a blast. We started out with outdoor fun riding the spinning roller coaster. But we spent most of the time at the Spashplex water park. They have two tube slides and two body slides. There's also a lazy river and a pool area in the middle of the river with basketball hoops. Our daughter enjoyed the tube slides and the lazy river which we got on multiple times. The indoor fun had many things to do. There's loads of at arcade games and there's bowling. But I was surprised that there was indoor rides like the tilt a whirl, go karts, bumper cars, and a ride called airshot. I had never seen rides indoors like that and I thought that was very convenient for if there's bad weather outside. There was so much to do there they we didn't get to play all of the arcade games. We absolutely love this place. Compared to other places we visited this one we'll definitely visit again and it was worth the 1 hour and 45 minute drive.

Supratim Samanta
Reviews 1

It's a great place to arrange kids party here. I was amazed to find the size of this place. I was here for a friend's daughter's birthday. Though the food was satisfactory, the place was cool. They also gave us $5 complementary play cards. We used it to play the 4D game. I was a champion with a score of 194,340.

Tom D
Reviews 1

Absolutely atrocious!!! While attending a party in their VIP room, someone went into my wife's purse and emptied her wallet of cash. The room was only supposed to be accessed by the VIP party folks AND STAFF...... its a shame because we would have been back for many other events until we figured out that they have thieves working for them.

Daniel Latini
Reviews 1

The is a great place to take the kids for some great local fun. I will say that its somewhat out dated and the staff is really just a bunch of kids. Took my nephew here and we couldnt do several rides as there wasnt staff for it or they were pff talking with friends. Same issue at the food places. But price isnt horrible and again its fun for the kids.

Evelyn Stevens
Reviews 1

Took my mom and my 4 kids. We had a blast. If you go on Sunday like we did its $25pp but you have to be in line before noon for wristband . Wristband includes unlimited indoir rides bowling lazer tag and go carts. Also there are a few no prize arcade games that are free with wristband they are in the area with the bumper cars and theres some in the room with the racetrack. Can't wait til summer when waterpark is open!

Jeff Platt
Reviews 1

Part of it is like gambling for kids. You no longer have to put 2 dollars in a machine for the claw you go down and miss the expensive Apple watch. Now you just tap your card and 2 dollars disappears! Like the casinos, it's paid entertainment. The number of tickets doesn't matter. The things you can buy don't matter. Spending time with kids and having fun and making memories. The bowling is really nice as well

Dhaval Patel
Reviews 1

Few different rides with mini golf and bowling plus arcade. They have indoor and outdoor option. They have a mini water park. It's a lot of fun for the children, especially for young kids and accompanying adults. You can spend half-a-day to an entire day there or do just select activities. One opportunity for improvement for funplex is their food options. They are limited to basic fast food and should be upgraded to reflect the fun resourceful play place they are.

Brianna Zagami
Reviews 1

This location could definitely benefit from retraining their staff and also being up front with certain policies or changes that could occur that could limit what you can do while there. People pay a lot of money to come here and I think honesty and communication beforehand would go a long way so people don t miss out on opportunities to do certain things they have in mind. Also there is a lot of young adults working here and they have no patience to work with small children which is the majority of the customers. I definitely think they either need to have more training or find staff who have the skills to work with children.

But I would give Chris at the bean bag game a five star! He was the only employee I encountered that had a happy and positive attitude. He was attentive to the children in our party even when they took a lot of his time because they wanted to continuously keep playing. Thank you Chris! And I hope you do not go without recognition!

Jerry Lugo
Reviews 1

This place has it all and for a great price. We spent the whole day here and there was plenty to do. From the water section to the action rides and a few roller-coasters. Bumper cars on land and on water. And the 4d shooter game freaking rocks. This place is a well rounded excitement arcade with a water park and a large carnival. And not to mention the free parking. To tell u the truth I'm freaking exhausted from all the fun. Clean well guarded and the staffs friendly. Man u guys get 10 stars from me. I'll definitely be back this summer I'm thinkin a few times.

Brooke Almodoval
Reviews 1

My little brother who was 3 was supposed to be free but when we go there we had pay for him because he was to tall for his age then he whent on the water slide 5 or 6 times then he goes up with his dad and now he is to short to ride that water slide.so first he's to tall and now he's to tall,wow

News

No news yet. This is where the business shares its own updates and press.

Photos

No photos yet. Photos shared by reviewers will show up here.

Widgets

Boost your business trust by displaying a widget on your website — a simple way to convert your visitors into customers.

Get the widget for your site →

About The Funplex

The Funplex is an entertainment company that provides indoor amusement park.

Address
3320-24 rt 38 east
Categories
Entertainment