Taskeasy

The initial agreement was to have service performed twice a month for a fee of $95 a month. In the time this was established I had service twice the initial month and 1 time the second month but was charged the full $95. After calling in they acknowledged that they didn't provide the second service and would give me 40% off the next service but made no attempt to get anyone out to perform the service. So, I called back and asked for a complete refund and then they told me they charge by each individual service which would've been at a rate of $95. I cancelled the service. They didn't show any real concern that my yard hadn't been serviced nor offer to expedite the service to get it performed soon. I'm new to the area and thought this company would be good since invitation homes recommended them but I'm sadly mistaken. So far this is my worse experience with a lawn service and wouldn't recommend this company if you genuinely have concern for your yard and your money.

Services: Lawn mowing / maintenance, Tree trimming and pruning, Yard cleanup

This company is an absolute sham. They told me they would have my yard done between 9/1-9/5 and they didn t so I called on 9/6 and they told me they didn t even have a contractor in my area which was NOT disclosed to me when they asked me to sign up for service. They said they would find a contractor as soon as possible. The next two days I hear nothing so I called again. The second rep told me getting a contractor would take 7 business days to find, and I said that s too long you told me service would be provided over a week ago and now you want me to wait another week. He told me he couldn t do anything more for me and hung up on me! I sent all this information via email to the home office. They responded several days later apologizing and promising to have someone out by today, 9/14. No one came and I logged into my profile to see my appointment was cancelled. Called customer service again and he says it was cancelled because (you guessed it) THEY STILL HAVENT FOUND A CONTRACTOR. The customer service rep then proceeded to inform me that there s no guarantee they ever will find a contractor and that I should move on and seek business elsewhere. Don t worry, buddy, I will. No one should EVER use this service and they need to be investigated by the Better Business Bureau (which I m reporting them to).

Service: Lawn mowing / maintenance

I've used them for years never had an issue until now. They increased the prices and more often. The customer service is awful no one knows what's going on. Being hung up on constantly. Then the contractors don't show up or do a horrible job. They have so many excuses as to why everything is wrong. I highly recommend going elsewhere.

Cut grass fine. They were a day late without prior notice. I wondered when I got home why my yard hadn't been cut but later that evening I got an email stating that they would be out the following day so that was fine.

Service: Lawn mowing / maintenance

Worst customer service. Will not help in anyway! Unreliable and do a terrible job! Wish I had never used them. Total waste of money. Would give zero if I could. Photo is from after they supposedly mowed my yard and charged me. When called home office to complain, they refused to help! Outrageous!

Services: Lawn mowing / maintenance, Yard cleanup

This service used to be very reliable, but lately they never arrive on the first scheduled date. They once had to reschedule three times, pushing out the service date by almost two weeks. It has gotten so bad that I have considered switching to another service more than once.

Service: Lawn mowing / maintenance

The contractors do a good job, aside from the problems with scheduling. It s fairly consistent that it won t be done as scheduled, but they do communicate well and the work they do is excellent and it s always cleaned up nicely after they are done. I ve also had them do aeration and clean up in the spring and fall. I ve had a lot more problems with other lawn services, and task easy is the best which is why I keep using them.

Service: Lawn mowing / maintenance

We have a bi-weekly plan that started in the middle of August and they haven't shown up on time yet. We get the yard maintained every 3 to 4 weeks at most. If we didn't have to use them we wouldn't. The first two times they didn't show up on time some generic email went out but after that they stopped communicating. The plus is they are great about communication when it comes to them being paid so there's that. We're looking into other options and the sooner we can stop using them the better.

Services: Lawn mowing / maintenance, Yard cleanup

If you need your lawn mowed, I would not trust them to do the job. I used them for maybe 2 months so far. At first, they would be a little late and have to reschedule the service by a day or 2. Lately, they just do not ever show up at all. I have now had my service rescheduled 3 times over the span of about 3 weeks. So it s been over a month since my yard was actually mowed. Every time, I reach out to TaskEasy and they tell me they talked with the contractors and promise they ll be out. Every time, they don t show up. I ve called twice today and they even said theyi promise they will be here by 5pm. It s 6pm now and still no sign of them. Looking like this will be the 4th time in a row they will need to reschedule, and not just by a couple days, this has gone on for weeks. Totally unreliable.

Edit: I see the response from the owner and can t reply, so I will add it in an edit. I have called the number you provided every time my service was rescheduled. I received the same scripted responses every time filled with empty promises. You know my issues and you have records of my case files from my call. If you want to make it right, that s on you, because I am not wasting my time any longer, only to be lied to.

Service: Lawn mowing / maintenance

The customer service is not reliable after calling several times because they overcharged me which took a month. The contractor didn't show up and the one before did poor work. I do not recommend them to anyone. They also get upset when you skip service, but I'm not paying for services I don't need. My experience with them started put great but ended poorly. I cancelled because I couldn't handle this dishonest business.