It's sad to have bought a complete package from Kia dealership for life that KIA OFFERED 1.300 DOLLARS for our Kia car and u guys done zero for our car AND.ZERO SERVICE. WE WILL GET TO THE BOTTOM OF THIS HONOR UR SWRVICES OR GET OUT OF THIS BISSINESS AND U AND KIA
Purchased Sym-tech Warranty for tire-guard with a 4 year lease - no questions asked and easy claims process. Dealer did all the work I just had to drop off car for tire replacement. Total of 3 new tires - 2 summer, 1 winter no questions asked - will purchase now every time I get a new car
I bought my life-time rust protection through dealer. Sym-Tech do not honor the warranty. First of all unlike advertising, it is not life time. Secondly, their module only works for limited time. A textbook case of rust, hydrogen blistering, were all over my hood. Clearly, the module stopped working...
My car broke down and John from either the vaughan or Richmond hill office was very helpful.
I'd give a zero if I could. Do yourself a favor and do not buy any warranty from this company. They will look for any and every reason possible to deny your claim. This company is a joke. I will now be reporting them to the BBB
I got their service package when I purchased my 2006 Mazda 3 brand new (financed for 6 years) from Carling Mazda on the hopes that my car will be warrantied as long as I own the car and must follow the annual check-up/touch-up. 3 years down the road, the car developed a bit of rust on the trunk com...
The products don't work and the warranties are not beneficial. Linda K in their customer service department was unhelpful and disrespectful.
Stay away from this company.
This anti-rust product is totally useless !! It does absolutely nothing and should be banned from being sold taking money from the public for no rust protection at all.dont be fooled this will do nothing.
This is one of the biggest scam companies on the planet. If you are researching their products do yourself a favour and REJECT any attempt to be conned into purchasing Sym-Tech products. Their protection products use the worst quality replacements and when it comes time to pay a claim, they will loo...
Public Service Announcement:
Do NOT use this company for GAP insurance.
They are not a real insurance company because they certainly do not follow the rules and regulation of legit companies.
Paid my premium upfront - $1100 - broke down to $137. 50 per year for 8 years -
only had the vehi...
I'm not a person that writes negative reviews lightly, but BUYER BEWARE. Sym-Tech is not the company you want to purchase any protection product for your vehicle. They will honour the warranty only if you do a monthly inspection using a magnifying glass. You have 30 days from the onset of any rus...
Linda Kusema is always helpful and full of knowledge. As a Lexus dealer its always a pleasure to deal with Linda and her Team. Shes a great asset to Sym-Tech. Thanks Linda for all your support through out the years. Andy Couto
Very disappointed with the prompt payment to my dealer. Work approval very quick, work done February 5th, emailed invoice, someone called from company to the dealer to get VIN and by February 29th still no cheque. I contacted them and they said no invoice received so dealer resent March 2, they ha...
bought a package that covers my seats from stains. So far NO service. Bought the package through Kia which covers some other useless stuff for over $2000. Called Sym Tech directly was asked why am I calling. the dealership needs to call. Super frustrated and feeling riped off. Been trying to ...
Great company to deal with. They pay claims on the same day via credit card.
This thing is a joke. They will just say any perforation is a stone chip. Then they will deny your claim and you are stuck with a unit that does nothing. I am not sure why you sell a rust modul that still allows rust. They tell you have to have bought the extra surface rust protection witch you ...