I got their service package when I purchased my 20...

I got their service package when I purchased my 2006 Mazda 3 brand new (financed for 6 years) from Carling Mazda on the hopes that my car will be warrantied as long as I own the car and must follow the annual check-up/touch-up. 3 years down the road, the car developed a bit of rust on the trunk compartment door hatch. I reported this with them and instructions was given which I followed. The rust was fixed by Maaco with an estimated cost of CA$450++. After 2 years (5th year of ownership), there was another rust build up from the same area. This was again fixed at no cost on my part by the same provider. On the 6th year of ownership, a few months just right after fully paid-off my car, I reported again to a new set of rust formation to Sym-Tech. This time they refused to have this fixed as they claimed there was a change in the policy where the rusted part should be reported to them within the 30 day period of rust formation. What the hell ! ! ! That statement was not part and parcel of the policy I have. They said that the changes can be made without notice. Therefore, I got F*"%ED by Carling Mazda and SYM-Tech. I will never get their service again.