Square 1 Creative Management

4.2 · 277 reviews
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Elaine Rossi
Reviews 1
2020-09-23 13:05

I've always had a good experience with this compan...

I've always had a good experience with this company, in particular our manager Ms. Crutcher. She is very responsive. They know their business and have always worked well with our Board to maintain our property in a responsible manner.

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Baxter Swenson
Reviews 1
2020-09-20 17:10

This place was hard to find. I didn t have the bes...

This place was hard to find. I didn t have the best experience but maybe they were having a bad day. Went there to pick up a remote to open the gate to our housing complex. When I finally got it, it didn t work. Fortunately Lynn came to the rescue, delivered a new remote to our condo that worked and...

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Beth Newman
Reviews 1
2020-09-20 01:33

I've lived in my town home for over 15 years and a...

I've lived in my town home for over 15 years and am always impressed with the professionalism and dedication of CMC. Our property manager, Nicole, is extremely knowledgeable, courteous, and always responds quickly and wisely to any issues that may arise on our property. This is a great company wit...

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Charles Austin
Reviews 1
2020-09-15 14:09

This management company is one of the very best in...

This management company is one of the very best in Houston. It is still privately owned and the employees are professionals. You will not be treated like a number or a contract. They are honest people who care for their clients.

I have had dealings with the owner and several of his employees o...

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Marilyn Cooley
Reviews 1
2020-09-08 00:34

I have not had a good experience with this company...

I have not had a good experience with this company. We had a condo in Houston and had the hardest time contacting them and getting a response to request for repairs. When we sold the condo, they charged me for not painting the front door the color of the fence when I had made a special trip from L...

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Kathy Jarave
Reviews 1
2020-08-28 09:06

2400 McCue Apartments is a nice and quiet complex...

2400 McCue Apartments is a nice and quiet complex, the common areas very nice but the management is horrible!!!! There are two managers who are not helpful and are very rude with the residents. I've encountered several residents living here complaining about the same. They abuse their authority an...

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Charlotte Middleton
Reviews 1
2020-08-27 15:17

Good Day, we have been tenants of Brae Acres for ...

Good Day, we have been tenants of Brae Acres for about 2 yrs now and this is our first time having to contacting the Homeowners Association. We recently experienced issues with trash pick-up. We received notice about our trash, but not knowing that the Association wasn't aware of the schedule tha...

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C Hayashi
Reviews 1
2020-08-27 12:14

Nichole R. is doing an excellent job managing Trop...

Nichole R. is doing an excellent job managing Trophy Club Condominiums. She considers each issue seriously and takes appropriate and timely action. Nichole is both professional and kind. She listens patiently. Sometimes, in difficult situations; we just need to be heard. When I talk to Nichole,...

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Ruth Reagan
Reviews 1
2020-08-25 23:40

I have lived here since 1978, and most of my exper...

I have lived here since 1978, and most of my experiences have been good. I have seen many management companies during that time. I have found Creative Management to be responsive and efficient when I understand how to contact the right area to get the best results. This has been extremely helpful to...

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Iverson Education
Reviews 1
2020-08-23 16:39

By far the worst experience I've had in the real e...

By far the worst experience I've had in the real estate industry. Having been in mortgage lending and real estate investment for 15 years, I've had the opportunity to interact with thousands of property managers, brokers, bankers, title companies, investors, etc. This is hands down the worst exper...

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Pauline Card
Reviews 1
2020-08-20 02:19

I needed a statement of account for the property t...

I needed a statement of account for the property that Creative Manages for a refi on a different property. It was done quickly, courteously and professionally. Being my first interaction with Creative Management I was extremely impressed. Jennifer Durand couldn't have been more pleasant and helpf...

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Natalie Shipp
Reviews 1
2020-08-15 12:43

We recently hired Creative Management Company to r...

We recently hired Creative Management Company to run our HOA for bookkeeping purposes. They are amazing and I am very impressed with this company! I mainly work with Jamie and he is very professional, responsive, and dependable. He has helped us greatly with an easy HOA transition and gives good sug...

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f u
Reviews 1
2020-08-14 14:11

Worst of the worst people work here and run this p...

Worst of the worst people work here and run this place. They will rip you off by getting work done on your place without telling you or asking and then send you a bill. Most of the 5 if not all of the 4 & 5 star reviews are fake. They usually only have an avg of 1 or 1.5 stars. in all my years of li...

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Google User
Reviews 1
2020-08-09 00:17

I think they need a forensic audit, the feds, the ...

I think they need a forensic audit, the feds, the health department , and the IRS to pay them a visit.

We have corroded, rusted, expired plumbing, rusted carports, rotten wood, rats,and large cracks in the foundation. However- our HOA board and finance committee seem to have very beautiful, new, ...

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Black Unicornnn
Reviews 1
2020-08-08 21:22

Whoever happens to answer the phones is extremely ...

Whoever happens to answer the phones is extremely ignorant and not customer service skilled. To rudely transfer someone to the wrong department is extremely unprofessional. She needs to be trained on how to deal with the public or she needs to work in a field not dealing with the public. I work for ...

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Valerie Demus
Reviews 1
2020-08-04 10:06

Creative has never been good to or for the communi...

Creative has never been good to or for the community I live in. Its been grossly neglected. We pay association fees every month. I attend the meetings but they never produce any results. I live in the Briargate Townhouse Community. It has potential, but right now the neglect is turning it into a div...

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Google User
Reviews 1
2020-07-25 02:37

Jennifer has been wonderful. Great communication. ...

Jennifer has been wonderful. Great communication. This is my 2nd time working with her and she has been very proactive. I wish more HOAs had employees like Jennifer. It really makes closing much easier when you have a hardworking, detail-oriented person like Jennifer.

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A Google User
Reviews 1
2020-07-20 15:08

Most of my dealings with CMC has been over the tel...

Most of my dealings with CMC has been over the telephone with Judith. The conversations have always been purposeful and solution oriented. All situations over the years have been resolved, and her assistance has been greatly appreciated.

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Baller Beauty
Reviews 1
2020-07-20 10:14

People here give you the run around, won t return ...

People here give you the run around, won t return your calls. I just moved a week ago and now I have to deal with this. Not looking forward to dealing with them. I ve been calling all morning, nobody seems to know who the manager is for my property, nobody can answer my questions, I left 3 people vo...

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Meka Thomas
Reviews 1
2020-07-08 03:16

I cannot say I've had a good experience with this ...

I cannot say I've had a good experience with this company. Very poor response time; in fact, NO response at all. Management appears inexperienced in handling property matters. I would not recommend them for any HOA management project, quite frankly.

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Cristian Tudela
Reviews 1
2020-07-07 03:18

You can not send any thing by fax especially insur...

You can not send any thing by fax especially insurance renewal, send it three times they say didn't recived ,
What they do through away at the end of the day if you Luky it goes in the computer. If not they send you a letter they will charge you because don't have insurance update..
Is that st...

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barb turek
Reviews 1
2020-07-03 13:01

Almost none of the messages left get returned, I c...

Almost none of the messages left get returned, I can't say I've ever spoken with the property manager its always her voice mail and you just have to keep calling until they get tired of your messages and call you back a few weeks later.

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Arden Morley
Reviews 1
2020-07-01 14:03

Rude, aggressive, unresponsive and uncaring about ...

Rude, aggressive, unresponsive and uncaring about the homeowners in my opinion. Furthermore, it is my opinion that they do nothing to actually maintain or increase neighborhood value. It is companies like this that give HOAs a bad name.

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Susan Robaina
Reviews 1
2020-06-30 22:28

Nicole Rowan is immensely rude, unprofessional, an...

Nicole Rowan is immensely rude, unprofessional, and dismissive when it comes to simple requests about safety hazards. It is unbelievable that CMC still allows this nuisance to continue. So many residents who are unhappy and displeased... when will it end?

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WhatrU Worth
Reviews 1
2020-06-24 07:16

We would like to thank the maintenance department ...

We would like to thank the maintenance department and the office management at Creative Property Management for the quick response to out request. Our walkway to go homes have been fixed, there is no more puddle of water during or after it rains.

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Esperanza Acuna
Reviews 1
2020-06-23 06:10

Since day one my partner and me have been experien...

Since day one my partner and me have been experiencing harassment by the two property managers Pam and Joy (2400 McCue Apartments) . The AC unit was not working and they denied access to the AC repair man we called to fix it, according to them after 4pm nobody is allowed to do repairs, so the AC re...

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