Iverson Education Review of Square 1 Creative Management
By far the worst experience I've had in the real e...
By far the worst experience I've had in the real estate industry. Having been in mortgage lending and real estate investment for 15 years, I've had the opportunity to interact with thousands of property managers, brokers, bankers, title companies, investors, etc. This is hands down the worst experience I've had. They took over management of a condo unit that I own in May of this year. They insist that mail is the only form of communication that they use, even though it is 2014. Rather than make several other attemps to reach me to change the auto-debit that I previously had setup with AMI, they sent me to their attorney to pursue foreclosure. They had the wrong address! A simple google search in the day and age and you can find me! Logic would tell you that if someone has not ever been late on a payment in 8 years and all of a suddent they miss a payment, that there is some sort of miscommunication. Not with Creative Managment! Instead, they decided to pursue foreclosure. Remember our judicial system being based on innocent until proven guilty? Not at Creative! For the record, payment has been made and it was never an issue of finances, just a major lack of communication. Fortunately in business, I've always assessed situations from a from both a profitability standpoint and a human standpoint. I mean, have a heart! Pursue foreclosure because of a lack of efficiency in your business? Shame on whoever it was with the Piney Point Place Board of Directors who chose to change managing agents from AMI to Creative Management! If you own a condo and have any say in your managing agent, avoid Creative Management. Go to the meetings, do whatever you need to avoid this from happening to someone less fortunate than I am. Anyone in the media or with the Better Business Bureau would have a field day with this company. Read the other reviews, there seems to be a trend.
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