Based on 136 reviews
SETRAN is the Secretaria Municipal de Defesa Social e Trânsito de Curitiba, the municipal secretariat responsible for public safety and traffic matters in Curitiba. It handles functions such as traffic infraction appeals and related citizen services.
Looking at what the critical reviewers wrote, the most common complaints are that the agency exists mainly to issue and collect traffic fines, that the contact phones are never answered, and that in-person service is unhelpful, with staff described as arrogant and unwilling to listen.
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service from Setran de Curitiba = garbage, there were 5 of them at the bus station, in the same place, passing the road, in the rest of the city you don't see any of them ...
In detail, they pointed out the infraction code 556-80, which is not consistent with reality, should be code 555-00.
and there is still to be heard from the agent, you just have to accept and not question.
Good morning, I would like a contact that works for me to ask you guys to send me a ticket for a fine so I can pay, please give me a contact. so here from santa ines - MA
Former Urbs expelled from various capitals !! Thick and rude inspectors, only purpose to fine and raise !! Absurdly not having cards for sale like in other cities.The tax waits 2 minutes for you to put or buy a card, after 2 minutes she fine your car !!!
Outrage. This Setran doesn't help, it only gets in the way. One more fine. Serious fine, 5 pts and 150.00? Wallet suspended because of 2 fines for parking the car in the parking space? 6 months without the work tool? How to run after family support? This body is destroying the work and income of the population, just disturbing. It only serves to generate banal fines, storming the population. Manufactures of fines to raise money. They use the law to take advantage of the people. This clown one hour has to end. Absurd!!!
Bad. Telephone always busy, there is no way to make a complaint, there are no agents on the streets, many vehicles are badly parked and no one to fine. But on Sundays they go for a walk in Parque Barigui to collect.
Poor service on the street of citizenship in Boa Vista, rude employee
Does not clarify the doubt of the class
It is amazing how bad public services are when it comes to serving the citizen. They cannot give concrete information, just pay what you owe and who knows you will be lucky to resolve your situation.
"They help" a lot of the city traffic. Giving fines non-stop
"(Or let it ring, or pick up the phone so you don't call)."
I left the car for 5 minutes without being, with my wife in the car, came back then just went to check an address. In this short time the only person who approached my car was a street keeper, who I presumably made the notification. Citizens beware of the fine power of flannel here in Curitiba of course.
I called several times and no one answers. To fine efficiency is maximum, but to serve the citizen the service is terrible. It is the face of public service in this country. And who complains to?
Poor service to the population. Improperly applied fines, due to poor signaling, or incompetence of transit agents, take time to review appeals or defendants. In-person attendance even worse. Looks like they're all being underpaid or something. Third world thing.
Lousy service, and the tel never answers, we really are without health, without security, without education, and we still have to pay for it, I don't say the small employees who are people like me, but our government should be concerned but with serving the population and worry less about the thirst for power
I made a complaint that several vehicles go down on my street, sent a vtr, stayed 5 minutes and replied that the irregularity was not found. Incompetent.
Poor service like most public agencies. Send me a rating but I am required to give at least 01 star for my comment to be published. ABSURD
Along with Detran, the most disgusting public agencies in existence. Shame
This is a useless organ ... always closed and no one answers the phone
Organ that is never present in the most dangerous places of traffic.
Street workers do not sell a Living Card.
Notification arrives 3 months after the day notified, hindering any possibility of appealing about the inspector's failure.
The work done in this place is totally disorganized If you have to come here come prepared because the wait is huge Garbage of place
They arrive on their street, which has been in business for 25 years and simply paint yellow strips forbidding street parking that the movement is substandard. On the same street, two hundred meters below, where there is no commerce, where the same vehicles pass and parking is allowed. Who pays tax for having a trade is worth nothing in this city.
Most useless public agency in Curitiba! Extremely impolite traffic officers who think they are federal agents are egg-hunting all day long! If you had to choose a Public Agency to extinguish and save public money, this would be it !!!
A man collided in my car, and we both parked in front of a SETRAN vehicle, which was there to fine up all the vehicles, that's all. Anyway, I explained what happened to the Guard and he said he was there to fine and could not do anything, not even ask the CNH of the driver !!! Meanwhile the driver fled and the guard did not even bother to write down the board or ask us for a document! An absurdity! They are not to take care of the transit, they are only to apply fines !!!
Agents on the street acting in bad faith and there will take care
Telephone answering does not exist ... it always falls on the recording that the phone is busy !!! To be bad, you have to improve a lot ... :(
I've been trying to contact for some time, I can't!
A shame this SETRAN Curitiba, a true industry, of fines. Visit Curitiba and get a ticket. They hunt you to fine you, when we will be free of that rotten system !!
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Secretaria Municipal de Defesa Social e Trânsito de Curitiba.
SETRAN: Enhancing Public Safety and Traffic Management in Curitiba
SETRAN, short for Secretaria Municipal de Defesa Social e Trânsito de Curitiba, is a government agency responsible for ensuring public safety and efficient traffic management in the city of Curitiba. The agency was established to address the growing concerns of road accidents, traffic congestion, and crime rates in the city.
With its team of dedicated professionals and state-of-the-art technology, SETRAN has been successful in reducing crime rates and improving traffic flow across the city. The agency's primary objective is to create a safe environment for citizens by enforcing laws related to public safety and traffic management.
One of SETRAN's key initiatives is its comprehensive approach towards road safety. The agency has implemented various programs aimed at educating drivers on safe driving practices, promoting pedestrian safety, and reducing speeding violations. These programs have helped reduce road accidents significantly over the years.
SETRAN also plays a crucial role in managing traffic flow across the city. With increasing population density comes an increase in vehicular movement leading to congestion on roads during peak hours. To tackle this issue effectively, SETRAN has implemented intelligent transportation systems (ITS) that use real-time data analysis to optimize traffic flow across different routes.
The ITS system includes advanced technologies such as CCTV cameras, speed detectors, automatic number plate recognition (ANPR), variable message signs (VMS), etc., which help monitor traffic conditions round-the-clock. This data is then analyzed by experts who make informed decisions about optimizing routes based on current conditions.
Another significant initiative undertaken by SETRAN is its focus on sustainable transportation solutions such as cycling infrastructure development and promotion of public transport usage through affordable fares and improved services.
In conclusion, SETRAN's efforts towards enhancing public safety and efficient traffic management have made it one of the most respected government agencies in Brazil today. Its commitment towards creating a safer environment for citizens through innovative solutions sets an example for other cities around the world facing similar challenges related to urbanization.