RJM Computers Boise

4.4 · 301 reviews
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Snowbirdin
Reviews 1
2020-12-15 20:31

I ordered specific RAM and had it overnighted. Des...

I ordered specific RAM and had it overnighted. Despite the RAM was not compatible with my computer, RJM have a full refund including the shipping because it was a specialty item.
Very honest company despite not ordering the correct part.

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Gregory Jarossy
Reviews 1
2020-12-15 03:05

RJM is by far the best place in the Treasure Valle...

RJM is by far the best place in the Treasure Valley to get computer or electronic-related parts, service and advice. Being a business owner I have saved hundreds of dollars over the years for all of my computer support. What I really like about the folks at RJM is that they will give detailed advice...

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Robert Applequist
Reviews 1
2020-12-13 00:15

We have used RJM's help several times over the las...

We have used RJM's help several times over the last years. Twice recently, Justin and Mike restored our computer after it had been plagued with numerous debilitating issues, viruses, etc. We were very happy that they were able to ferret-out the problems and get our computer back to good form. The...

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David Nelson
Reviews 1
2020-12-12 02:46

This place is great. I took my laptop in to have i...

This place is great. I took my laptop in to have it looked at. The person at the counter gave me a rough estimate and the reason. He then fixed a simple problem on the spot and didn't charge me anything. I'll take my computers here in the future!

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tona hess
Reviews 1
2020-12-04 18:44

I recently took my laptop in because it suddenly s...

I recently took my laptop in because it suddenly stopped working. The staff at RJM were extremely helpful, knowledgeable, set expectations appropriately, and displayed excellent follow through. The issue was a fried hard drive, which they diagnosed quickly when I arrived by listening as it tried to ...

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Mr. Johnson
Reviews 1
2020-12-02 12:56

I also got to talk to someone from their sales gro...

I also got to talk to someone from their sales group yesterday. I felt like I was talking to Nick Burns from an SNL skit. I was trying to get information about a wireless card since I didn't know the newest technology. He gave me such an attitude that I hung up. Ol' Nick Burns actually called me bac...

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Brittain G
Reviews 1
2020-11-26 23:03

I have been in to this store only a couple of time...

I have been in to this store only a couple of times, however service is very hit or miss. Parts selection is very good and a very knowledgeable staff. However, they do have a way of talking down to people that takes years of practice. I think I will go back to ordering my parts online and put up wit...

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Jane Buser
Reviews 1
2020-11-25 07:54

These fellows, especially,Ryan, are incredibly kno...

These fellows, especially,Ryan, are incredibly knowledgeable and patient. Very casually professional and so very helpful. Would recommend Ryan and Justin to anyone from someone not particularly computer literate to one with vast experience. Incredible customer service or to say it clearly, The Be...

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Tom Pops
Reviews 1
2020-11-23 19:45

RJM is not your "Worst Buy" or "Circuit Shady" meg...

RJM is not your "Worst Buy" or "Circuit Shady" mega store. This store is for nerds. Any other life form will find it overwhelming. Non nerds beware! Probably the most comprehensive non-chain computer store I have been to in the Valley. They have everything.

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Quinn Howard
Reviews 1
2020-11-17 00:54

The sales staff rides the line of being pushy, and...

The sales staff rides the line of being pushy, and the price markup is too much. If you need a part right away they probably have it but you will pay a lot more than an online retailers. Overall I'd say stay away unless you have to have it right away.

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Edwin Silva
Reviews 1
2020-11-16 18:06

First and foremost, any company that responds the ...

First and foremost, any company that responds the way they do to negative reviews is a bad sign. You take the good and the bad, you just from the bad. I went in to look at some things for a build I was doing. I literally had everything I needed just looking at what extra stuff I could put on. The fi...

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Lorie Anderson
Reviews 1
2020-11-16 13:59

Tyler is amazing..!! I could not have asked for a ...

Tyler is amazing..!! I could not have asked for a better experience... In addition to his incredible knowledge/skills... He was so kind, patient and understanding. He answered every question and every concern...and more. It's a wonderful feeling to know I'm in such good hands.Thank you Tyler!

Lor...

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Kenny Welch
Reviews 1
2020-11-13 17:16

Having been in there before I already knew how hor...

Having been in there before I already knew how horrible and condescending the service at RJM can be. Unfortunately I had no other choice because they had a part in stock I could not find anywhere else in town. I was having trouble with my recently set up duel monitors, and while I was explaining the...

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Jessica w.
Reviews 1
2020-11-12 15:14

I called to ask about a cpu fan for my new pc im b...

I called to ask about a cpu fan for my new pc im building but was treated like I didn't know much about what I was doing. I was met with a question of "who is buiding the pc? You or your husband?" Im not sure why my gender has anything to do with building a computer but it has certainly made me unco...

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Dave Churchill
Reviews 1
2020-11-12 05:27

In June, RJM helped my select the components for a...

In June, RJM helped my select the components for a high-performance PC. I purchased what they recommended, including some to my own tastes, and they helped make sure everything worked together by putting together the key system components (motherboard, graphics card, memory, CPU and fan) and doing a...

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Mike Gall
Reviews 1
2020-11-02 19:16

Poor people skills. Been calling around to get som...

Poor people skills. Been calling around to get some information to repair my computer. Spoke with RJM twice over the phone and once in store about what options/parts they had for me. Overly confident sales approach. Would not let me finish with all my questions. Just told me to buy what they were te...

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Ryan Litster
Reviews 1
2020-10-26 07:25

Horrible customer service. The store says they clo...

Horrible customer service. The store says they close at 6. I entered the store at 5:59, so I was pushing it. But the two employees on hand were already walking out, before 6! I said that all I needed was a small cable. The employee responded saying that all the computers were turned off. He then say...

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Stu Fox
Reviews 1
2020-10-25 08:51

Rude overconfident staff who over charge for relat...

Rude overconfident staff who over charge for relatively simple repairs. I was going to have my laptop to them to have the screen replace, but after talking on the phone with one of their technicians for less than five minutes I knew they were charging way too much, and on top of that being rude abou...

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Scott Allen
Reviews 1
2020-10-23 19:52

We had a back up drive crash in which everything w...

We had a back up drive crash in which everything was stored. Took it to RJM Computers on a Friday and they immediately took care of me knowing I was in a dire situation. Absolutely fantastic customer service, great expertise and actually know what they are talking about. This is not some chop sho...

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Kaidyn Kravetz
Reviews 1
2020-10-21 09:21

I brought in a computer to have it diagnosed for a...

I brought in a computer to have it diagnosed for an issue I was experiencing. After having it for half a week they said that they were unable to recreate my problem. I came in, booted up my computer on their system, and the problem immediately presented itself. After that, I had to stay there and do...

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Melissa Mcconnell
Reviews 1
2020-10-19 03:45

RJM Computers and Electronics provided me with fas...

RJM Computers and Electronics provided me with fast and affordable service. They even gave me a call back to make sure everything is working correctly and that I am happy with their work! They were very accommodating and I give them a five star review!

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Tyler Hughes
Reviews 1
2020-10-13 05:28

Where do I begin, a good 75% of their inventory is...

Where do I begin, a good 75% of their inventory is WAY over priced from retail value. Not too long ago I was in a pinch for a motherboard for the ryzen 3rd gen CPUs and best but was out of stock of this specific motherboard. When I went to RJM the same MOBO was almost DOUBLE the price!! First of all...

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Heidi Ware Carlisle
Reviews 1
2020-10-03 14:20

Wow! Thanks Mike from RJM! I had a presentation to...

Wow! Thanks Mike from RJM! I had a presentation to give tonight and my mini-projector stopped working. Mike helped me troubleshoot the problem and found the exact cable I needed to replace the one that was broken. When he realized the 'tester' cable was the only one they had in stock he gave it to m...

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Bryson Lewis
Reviews 1
2020-09-28 15:17

I bought a new GTX 2080 super and needed a cable t...

I bought a new GTX 2080 super and needed a cable to get it running in the computer. Called the store and the gentleman, who I assume is the owner, answered and was very helpful in telling me what I needed and that he had it. It mentioned that he would leave it at will call to be picked up the follow...

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Mike Larsen
Reviews 1
2020-09-27 08:09

Okay, here's the deal. RJM has a great inventory a...

Okay, here's the deal. RJM has a great inventory and a knowledgeable staff. If you walk in with a clear COMPUTER oriented objective the odds are good that you will get the answers/parts you need. When I needed a molex to SATA connector...BAM!, they had it. Nobody else in the valley did.
When I need...

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Tessera Skye
Reviews 1
2020-09-24 18:21

RJM is one of the few stores in Boise that sells c...

RJM is one of the few stores in Boise that sells computer components and professional networking hardware.

A one-stop-shop for computer enthusiasts and IT professionals, this store has just about everything needed to build a computer or set up a network deployment.

This store has a wide range ...

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Sanctimonialis
Reviews 1
2020-09-20 11:53

Haven't even been to this store. Called in politel...

Haven't even been to this store. Called in politely asking if they did any sort of price match, gentleman who answered the phone immediately acted like I kicked his dog for even asking the question and went on to explain how expensive it is to run the store and how his employees get paid more than 8...

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Kelse Hoffman
Reviews 1
2020-09-19 03:58

They may not be as cheap as Newegg but they are ve...

They may not be as cheap as Newegg but they are very helpful and know their stuff, even for gaming builds. Even though I didn't buy all my computer parts from them they were friendly and helpful. I will continue to do business with them.

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Andrew Rice
Reviews 1
2020-09-18 03:37

They are extremely competitive for pricing on all ...

They are extremely competitive for pricing on all of their items with all local retailers and if you need something today no one local can beat them. The stock that keep is high quality and not cheap Chinese crap that will break if you look at it wrong.
Their repair shop is where they shine they ha...

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Randy Wall
Reviews 1
2020-09-13 20:02

RJM custom built an ultra-high-performance compute...

RJM custom built an ultra-high-performance computer that fit my specs for half the price on the open market, if you could find it that is. Dave was very knowledgeable and dialed in the performance and the "aesthetic." Sean put it together, was very conscientious, and clearly focused on my satisfacti...

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Eric Lecht
Reviews 1
2020-09-13 16:37

RJM rocks. The fact that they locally stock SO MUC...

RJM rocks. The fact that they locally stock SO MUCH STUFF technicians need is clutch. Sure, some of the stuff has higher markups than others. This is a retail shop, with expenses, like rent. And employees. It isn't a charity.
But if you need it NOW, nine times out of ten they have it, and THAT is j...

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Edwin Blakeslee
Reviews 1
2020-09-10 14:59

I had a small problem with my Elitebook 8440P. Th...

I had a small problem with my Elitebook 8440P. The service department fixed the issue and showed me how to correct it if I made the same mistake again. They also made some program recommendations to help avoid other issues. They did not bill me for anything. I've been going over there for @ 15 y...

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Charlie Brocklesby
Reviews 1
2020-09-10 01:32

Incredibly high markup on every piece of inventory...

Incredibly high markup on every piece of inventory. When I can buy a HDD through amazon for less than half of what you sell it for I start to think your are pulling the wool over peoples eyes. I dont believe RJM survives by selling parts and services to people that know anything about computers, do ...

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