Revved

3.6 · 46 reviews
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Brendan Paolucci
Reviews 1
2020-11-23 10:45

I have gone into this location on three separate o...

I have gone into this location on three separate occasions. And every time I go in the ladies working act like it s a huge inconvenience to them whenever I ask for what printer it is to do prints on. Mind you, none of my prints turned out so I got charged $10 for three prints that I had to throw awa...

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brooke pedrique
Reviews 1
2020-11-15 15:51

Experienced awful customer service from an older l...

Experienced awful customer service from an older lady with blonde hair. I had two packages that consisted of books. I continued to tell her that and she didn't charge me for the book rate. She was trying to charge me $11 for one & $15 for the same exact books/same location. I took them to my local p...

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Mike M
Reviews 1
2020-11-15 10:16

I called ahead because I would arrive very close t...

I called ahead because I would arrive very close to closing time. Cindy quickly packaged and processed my documents to be sent by UPS. Cindy has a very pleasant attitude this time and when processing my Amazon returns too. I prefer this location over other locations. Thank you for saving me from...

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Deborah Knichel
Reviews 1
2020-11-15 03:59

Alice, Cindy and the gang at the Rim UPS Store are...

Alice, Cindy and the gang at the Rim UPS Store are the bomb!!!!! Always smiling and ready to help with anything I need, awesome to walk into a store and everyone knows your name, feels like family:) They are awesome at what they do. Thanks a million y'all

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Billy Madison
Reviews 1
2020-11-04 15:52

The staff at the UPS at the RIM is the best in the...

The staff at the UPS at the RIM is the best in the business. They are brilliant at shipping but they do so much more. Printing, notorizing, label-making, 3D printing, laminating, PDF scanning and everything in between. I have asked if I could email them something to print and sure enough it was read...

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Alissa Dellavolpe
Reviews 1
2020-09-07 05:16

Maybe Sunday isn t a good day to call, but on Mond...

Maybe Sunday isn t a good day to call, but on Monday Alice answered and was extremely kind, courteous & professional. She laid out a plan to find my package with a solution for either outcome. I ll definitely continue to use this UPS store & I feel like a valued patron.

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Grace Roel
Reviews 1
2020-08-16 01:26

Impressive is an understatement, genuine and to t...

Impressive is an understatement, genuine and to the point as to describing the customer service we recieve everytime we get help from Alice and Cindy. I got quick service, quick quote, a time on delivery and the packing was EXCELLENT! We thank you!!!!

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Marc V
Reviews 1
2020-06-24 06:09

Prompt and quick service. And they don t charge yo...

Prompt and quick service. And they don t charge you for dropping off USPS packages (unlike a lot of other stores in the area). The store provides me with exactly what I need, a place to drop off UPS and USPS packages, shipping supplies if needed, and a mail box when needed. Thanks!

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Miriam Alvarez
Reviews 1
2020-06-16 01:35

Wow! I can t begin to say enough great things abou...

Wow! I can t begin to say enough great things about the service at this place. Alice & Cyndi are incredible! I always look forward to going in to the UPS store in La Cantera. From the moment I open the front door I am greeted with a warm welcome and smiling faces Ladies, thank you for your wonderfu...

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Shane Petty
Reviews 1
2020-06-09 10:28

This was a fantastic experience. I went to the UPS...

This was a fantastic experience. I went to the UPS Store to open a mail box for my business. Alice, one of the employees, greeted me and asked how she could help. She was very knowledgeable and helped me through the process. The store is very convenient and well managed. Another customer came in whi...

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chris franco
Reviews 1
2020-05-17 12:23

I wanted to thank the staff at this location. I h...

I wanted to thank the staff at this location. I had a few packages that needed to be mailed off. I had knee surgery a few months ago and a female staff noticed that I was struggling at the door with these packages and she went to my rescue. I waited in line for about 10 min due to the fact that th...

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Derrick Guerra
Reviews 1
2020-05-15 14:04

The manager, Anthony helped me out when I came in ...

The manager, Anthony helped me out when I came in very frustrated that I had to return some things for a repair. Anthony helped me with everything I needed and got me all squared away. I left the store feeling way less anxious and super happy. Anthony has a great attitude and deserves some praise!

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Peak Dental
Reviews 1
2020-05-12 00:01

Greeting,

Greeting,

Honestly this location should have a 5-stars. I have been mailing from here for about 3 years- and I can t thank these women enough-Cindy and manager(forget her name). They go ABOVE and BEYOND. I mean wow.... so I wanted to mail something to Florida then things happened and I didn t nee...

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mimi monaco
Reviews 1
2020-05-04 02:31

Cindy was wonderful. She beat FED ex prices and ga...

Cindy was wonderful. She beat FED ex prices and gave me a discount a nd free shredding to do business with her .I also won a gift and she has great customer service skills. I will definitely do business with only this UPS store. Fed Ex a few doors down has more expensive prices and zero customer se...

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Kristi Dean
Reviews 1
2020-04-24 18:30

Very rude staff, especially a lady with blue hair ...

Very rude staff, especially a lady with blue hair and a fake tan that has on numerous occasions given awful service! She has talked down to me several times when I ve been in the store and acted as if it is a task to actually do her job!
I ve started to use the fed ex store about 4 doors down! The ...

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Corey D
Reviews 1
2020-03-26 10:56

Great staff. Love them. Friendly and understanding...

Great staff. Love them. Friendly and understanding the meaning of customer service. It can be difficult work in that area with all the egos that live around there and their superior attitudes (based on their higher tax bracket) but the ladies and gentlemen make dealing with spoiled brat customers lo...

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shelby carson
Reviews 1
2020-03-24 21:39

Came in to drop off an amazon return, QR code didn...

Came in to drop off an amazon return, QR code didn't work so Cindy said I should call amazon for a new code. The new code required me to purchase packaging which I wasn't supposed to have to purchase. Cindy saw that I was getting frustrated with amazon so she went and got a cute mailer off the shelf...

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annyao1
Reviews 1
2020-02-25 22:49

Bad experience with terrible staff - I stopped by ...

Bad experience with terrible staff - I stopped by the store during lunch break as usual (it was fine in the past) and planned on shipping a package to a store in Dallas. An older lady served me very impatiently. I later realized that I forgot to bring the suite number which needs to be added to th...

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Andres Alvarez
Reviews 1
2020-02-24 08:26

I've had a box with this store since my arrival in...

I've had a box with this store since my arrival in San Antonio in 2017. I've gotten nothing but exceptional service from the staff. Two employees have been there since day 1, Alice & Cindy have always been helpful and highly knowledgeable with everything from small issues to helping with complicated...

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