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For business
Average ratingExcellent
4.6/ 5

Based on 199 reviews

585%
45%
31%
20%
19%
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What reviewers say about Prospa.

Generated with AI from 199 reviews on Trustburn · updated 3 days ago

Customers generally describe the service as fast, friendly, and efficient, with staff noted for being helpful and easy to deal with.
What does Prospa. do?

Prospa provides a range of flexible funding options and loans for any business purpose.

Are there any complaints about Prospa.?

The critical reviewers wrote that Prospa aggressively hounds customers with calls, charges hidden daily fees, and imposes unexpected early exit interest charges.

AI-generated from reviews on this page. Verify anything important with the company directly.

Devils Paradise
Reviews 1

very poor service, we had to keep chasing them up for a answer, so slow in doing anything, and we have excellent credit rating with good assets and have multiple businesses and was looking for a company that could help us to grow more, but in the end we just gave up and are looking else where now.
Allan and Liz

Scott Johnston
Reviews 1

After some initial hiccups with first loan officer I spoke with , I wasn't very impressed with my experience however I must give kudos when it's due and it's rare when a company exceeds your expectations. Thank you to Nick for all of his efforts, he worked very hard turning a bad experience into a very good one. You don't see that too often in business these days and it was appreciated, thanks.

Lesley Oliver
Reviews 1

Fantastic!! We have been using Prospa for 2 years + & have always received the most amazing service with great results. Speedy, complete understanding of your situation & always with a 'can do' attitude. Spoke with the lovely Ashley this morning & our new business loan was ready to go this afternoon - what more could we ask for? Keep doing what you are doing guys, as we are all doing it tough out here & its nice to know that you have our backs!! Thank you again & look forward to an ongoing relationship with you in the future.

HWA Corporation Pty Ltd
Reviews 1

Prospa has been making things a lot easier, financially, and allowed us to really get started and stuck into the development and creation of many of our business ideas and improvement projects! They have been a pleasure to deal with and highly proficient in the provision of their services, I would definitely recommend the use of their work to other Small Businesses who are looking to go that extra mile through the a business loan.

Mean Beanz
Reviews 1

I really didn't know what to expect when I contacted Prospa having come across them via a suggested link on my facebook page. I must say though I have been pleasantly surprised. I dealt with Matthew Crawshaw and would give him a 10/10 for all areas - customer service, attention to detail, phone manner and knowledge of his product. The whole process was extremely streamlined, professional and painless. I wouldn't hesitate to recommend Prospa or use them again should I have the need.

David Watson
Reviews 1

This is the third time we have dealt with Prosper. Being involved in the finance area for over 30 years I have to say each occasion in dealing with the Prospa team has been an exceptional experience. I only wish more finance providers would take a leaf out of their book and look at prospective clients in the same positive and business like manner.
The service is excellent, issues quickly and politely resolved. An overall satisfying experience. Hope you're around for a long time.

Rajib Patra
Reviews 1

One of the most unprofessional and dishonest service so far in my life.

These guys do not deserve a single star if you ask me.

They lure you into their service promising 0.99% interest and then after all checks offer 42% interest rate for my excellent credit ratings. The contract document is also full of misleading information and they keep justifying as correct. Kept saying no fees and then put a $3000 origination fee.

Everything is full of lies and dishonest practice. Stay away and be safe!

GIIN KIM
Reviews 1

I recently use this service
Lending specialist, Dev's service was so helpful, quick and great.
I definitely recommend this service and him if someone look for this kind of service..
Cheers

Craig Corney
Reviews 1

An exceptional business lender with the capacity to stop and listen... to explain clearly and "CARE". Refreshing and easy to deal with....a business partner YOU can lean on
Special thanks to James for your professionalism....Craig and Mel Queen Street Cafe Barraba NSW

Rob Grinter
Reviews 1

Harraj (Harry) and team were simply HOPELESS to say the least. Having done a lot of financing over several decades and believing their clever marketing that they may be a good company to work with, I felt there is a large discrepancy between their sales pitch and reality. In essence they have no idea what they are doing and I would strongly recommend that you take a wide berth from Prospa. They also tried on some irresponsible lending practices that should ring alarm bells to ALL Prospa customers. Try any of the others and you will get an infinitely better service and result. Very rarely post negative comments however felt compelled too this time.

Jo-Anne Hester
Reviews 1

Such a pleasant process! Minimal paperwork, every question answered and staff eager to help! Applied Saturday, funds transferred Monday. I rang our "bank" over a week ago for help and I'm still waiting to hear from them. I wouldn't bother with a bank again. Prospa is the only way to go! Thanks team Prospa!!

daryl akers
Reviews 1

I would recommend spotcap over this bunch of amateurs.
Poor communication.
Not transparent at all.
Loads of paperwork and messing about.
Spotcap is 2 buttons click click done.
From what I can tell prospa does offer predatory lending rates as well
2 days later i have had 3 calls from other lenders that i havent contacted so i should also warn you that they then palm off your details too other lenders

David Oates
Reviews 1

Prospa are a fantastic firm to work with! They are prompt and efficient. They also show an interest in their customers and their customers businesses. I have felt a part of the family dealing with prospa and it has given me the capital to make my business grow! I cant reccommend them highly enough!!

Lee Evans
Reviews 1

I would definitely not go with Prospa for any loan. You will be 100% better taken care of with a major bank. Prospa sneakily sold my debt off to a collection agency and never told me about it. They did this whilst my account was in hardship - I was undergoing a serious operation, chemotherapy and radiotherapy. They haven't been supportive at all and even after the loan has been paid in full they continue to cause me undue stress due to their gross negligence.

Appavu G
Reviews 1

Minimum documents
fast processing times
the only thing is set up fees is very high and the interest-rate is on the higher side and the payback period it is only 12 months

Stuart McIlreavy
Reviews 1

Absolute Fraud. We work with some of the worlds leading companies, and after applying with Prospa they simply stole our financial Info. Put us through the 3rd degree. And the disappeared into the Blue. This is why the Labor Gvt is calling for a royal commission into these types of Crims. Be careful before sending them your business data.

Vaporize Australia
Reviews 1

Bank Level Security is an Oxymoron. Everyone knows how bent Banks are in this country. My suggestion would be when you take a businesses data, and then clearly perform advanced calculations on an individuals finances. Don t have your staff just say, we re not proceeding. And then slither off like serpents with zero valid justification. Our business deserves better than being victims of commercial data theft. We are going to broaden our coverage of our experience with your service and ensure people are informed until we are treated as equals in society.

Bradley Stewart
Reviews 1

Atima prospa were very helpful great customer services and I would highly recommend them to any new starting out business in need of funds help the business grow Para cleaning and very grateful to the team at prospa and look forward to working with them in the future

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About Prospa.

We’re here to help with a range of funding options to match your business needs. Flexible loans for any business purpose. Talk to our friendly team.

Prospa: Your Trusted Partner for Business Funding

Are you a small business owner looking for funding options to grow your business? Look no further than Prospa. We are a leading online lender that provides flexible loans to businesses of all sizes and types. Our mission is to help entrepreneurs achieve their goals by providing them with the financial support they need.

At Prospa, we understand that every business has unique needs and challenges. That's why we offer a range of funding options tailored to match your specific requirements. Whether you need funds for working capital, equipment purchase, inventory management or any other purpose, we have got you covered.

Our loan application process is quick and easy, with most applications approved within 24 hours. You can apply online from anywhere at any time and get an instant decision on your loan application. We also offer competitive interest rates and flexible repayment terms so that you can focus on growing your business without worrying about high-interest rates or rigid repayment schedules.

What sets us apart from other lenders is our commitment to customer service. Our friendly team of experts is always available to answer any questions you may have about our products or services. We believe in building long-term relationships with our customers based on trust and transparency.

Prospa has been helping businesses across Australia since 2011, providing over $1 billion in funding to more than 28,000 small businesses across the country. Our success lies in our ability to understand the needs of small businesses and provide them with the right financial solutions at the right time.

We are proud of our reputation as a trusted partner for small businesses across Australia. Our customers trust us because we deliver what we promise – fast access to funds when they need it most.

In addition to providing loans, Prospa also offers a range of resources designed specifically for small business owners such as educational content on topics like cash flow management, marketing strategies etc., webinars featuring industry experts sharing their insights into various aspects of running a successful business etc.

If you're looking for a reliable partner who can help take your business forward through flexible financing options backed by exceptional customer service then look no further than Prospa!

Website
prospa.com
Address
Level 2, 4-16 Yurong Street