Questions about Prime Spine & Wellness
What is Prime Spine & Wellness?
Prime Spine & Wellness is a chiropractic clinic operating across four Texas locations in Fort Worth, Saginaw, Granbury, and Arlington, with an additional Glendale, California site. The business has been serving the community since 1989 and specializes in treating back pain, neck pain, headaches, sciatica, and pinched nerves. They offer specialized care for auto accident injuries, families, pregnancy, and veterans, with a dedicated focus on personal injury recovery at their Arlington clinic.
What is the Listen-First Exam and how does it work?
Every new patient begins with a Listen-First Exam that reserves 45–60 minutes to hear the patient's story, history, and goals before discussing a treatment plan. This approach ensures the care plan is built around the actual injury rather than a generic script or membership package. The clinic explicitly states there is no quota clock on the wall and no timer used during these initial consultations.
What are the ClearPath Plan and Visit-3 Check policies?
The ClearPath Plan is a written care plan created from exam findings and patient goals, avoiding prepay packages or pressure sales tactics. By the third visit, the clinic conducts a Visit-3 Check to review progress with the patient, continuing care only if it is working or adjusting the plan together if it is not. This process is designed to ensure patients are never rushed, sold, or treated like a number.
Which insurance providers does Prime Spine & Wellness accept?
The clinic accepts a wide range of insurance options including BCBS, UHC, Optum, Medicare, and TriWest (TRICARE). They also coordinate directly with attorneys for personal injury cases and accept letters of protection. For patients without an attorney, the clinic can bill the auto insurance directly for accident-related injuries.
What specific chiropractic techniques and services are offered?
The clinic provides diversified, drop table, activator, and Gonstead chiropractic adjustments, with technique selection based on the patient's condition. Additional services include spinal decompression therapy for herniated discs, therapeutic massage, and sports injury recovery for sprains and strains. Dr. Abi is Webster Certified and offers prenatal chiropractic care using the Webster Technique for pregnancy-related discomfort.
Where are the Texas clinic locations and what are their hours?
The Texas clinics are located at 7315 S Hulen St in Fort Worth, 200 W J Boaz Rd in Saginaw, 716 East US Hwy 377 in Granbury, and 2216 Southgate St in Arlington. All Texas locations operate Monday through Saturday with varying hours, such as 10 AM to 6 PM on Mondays and Wednesdays, while Tuesdays are closed. Friday hours are shorter, running from 8 AM to 1 PM.
What is the Golden Promise and how does it affect patient care?
The Prime Provider Golden Promise is a commitment to human-first care where patients are never rushed, sold, or treated like a number. This philosophy underpins the clinic's approach, ensuring that every interaction focuses on listening first and building a plan that fits the patient's life. The clinic emphasizes clear plans and real progress without pressure tactics.
How does the clinic handle personal injury and auto accident cases?
The Arlington clinic specifically focuses on personal injury and accident recovery care, coordinating with patient attorneys and accepting letters of protection. If a patient does not have an attorney, the clinic can bill the auto insurance directly for whiplash and soft-tissue damage resulting from collisions. They also treat workers' compensation injuries on the job.
What are the requirements for the Glendale, California location?
The Glendale, California clinic is located at 815 E Colorado St and operates by appointment only. Patients must call ahead to confirm appointment availability before visiting this location. The phone number for this specific California site is (818) 696-8868, distinct from the Texas locations.
What certifications and specializations do the doctors have?
Dr. Abi is Webster Certified and specializes in prenatal chiropractic care, including the Webster Technique for pregnant patients. Dr. Mac, the founder, graduated from Life Chiropractic College West in 2021 and trained under outstanding chiropractors in Texas. The clinic also notes that Dr. Mac and Dr. Abi treat athletic injuries including sprains and strains.
What are the common themes in patient feedback regarding the clinic?
Some reviewers praise the clinic for taking the time to listen and treating patients like family, describing it as the best chiropractic experience in many years. The clinic's emphasis on human-first care and clear communication appears to resonate with patients seeking a less rushed environment. The clinic highlights that they do not use scripts or timers to ensure quality interactions.
What should a first-time patient know about scheduling and booking?
Patients can book visits online or call the specific clinic they wish to visit directly to focus the map and get directions. The clinic encourages patients to call to confirm the right location for their visit, especially since services may differ by location. Online booking is available for all Texas clinics, and the process is designed to be straightforward.
How does the clinic ensure continuity of care across its multiple locations?
The clinic states that a patient's chart travels with them across all their locations, ensuring records follow the patient regardless of which Texas clinic they visit. This feature supports the clinic's standard of care, which is consistent across Fort Worth, Saginaw, Granbury, and Arlington. Free parking and easy highway access are also noted as benefits at every Texas location.
What languages are spoken at the clinic?
The clinic explicitly states that they speak Spanish, indicated by the phrase 'Hablamos español' on their website and materials. This accommodation supports their service areas in Southwest Fort Worth and surrounding communities like Wedgwood and Benbrook. The clinic provides options to view their content in Spanish as well.
What is the ownership background of the clinic?
Prime Spine & Wellness is described as Latino-owned, woman-owned, and veteran-owned. The founders, Dr. Mac and Dr. Abi, met in a classroom in California and have built a practice based on honesty and comfort. Their backgrounds in the Army, law enforcement, nursing, and mission work inform their patient-first approach.
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Hablamos español
Prime Spine & Wellness is a chiropractic clinic in Southwest Fort Worth, TX, serving Wedgwood, Benbrook, White Settlement, Lake Worth, Crowley, and Burleson. We treat back pain, neck pain, headaches, sciatica, and pinched nerves, with specialized care for auto accident injuries, families, pregnancy & veterans. Every new patient starts with a thorough Listen-First Exam before any adjustment, so your care plan is built around your actual injury. We accept BCBS, UHC, Optum, Medicare, & TriWest. Whether you're recovering from a car accident or looking for a chiropractor near you in Fort Worth, our team is here to help you feel better, faster. Offering Massage, shockwave, spinal decompression, dry needling. We accept LOPs
- Website
- primespinewellness.com
- Phone
- +18173460453
- Address
- 7315 South Hulen Street, Fort Worth, Texas, 76133
- Business hours
- Mon: 10:00 - 18:00, Tue: Closed, Wed-Thu: 10:00 - 17:00, Fri: 08:00 - 13:00, Sat: 09:00 - 13:00, Sun: Closed
- Categories
- Health, wellness and fitness, Medical practice