Questions about Fire & Metal Outdoor Kitchens
What is Fire & Metal Outdoor Kitchens?
Fire & Metal is a licensed general contractor (CSLB #1147743) and authorized dealer for brands like Kalamazoo, Hestan, Alfresco, Fire Magic, DCS, Coyote, and Napoleon. They design, build, and install custom outdoor kitchens and backyard living spaces across the Bay Area, offering full design-build services including appliance selection, custom cabinetry, hardscape, gas/electrical work, and structural elements like pergolas. The company also provides expert grill cleaning, repair, and warranty service, backed by over 150 five-star reviews since founding in 2016.
What specific grill brands does Fire & Metal service and repair?
The business is a certified repair partner for leading grill brands including Weber, Napoleon, Traeger, Big Green Egg, and more. They handle a wide range of repairs such as burner replacement, ignition system fixes, regulator and hose issues, gas leaks, and rust damage. Their technicians are up to date on the latest systems to ensure expert service for these specific makes and models.
How can I schedule a service appointment with Fire & Metal?
You can book an appointment through their website, give them a call at (408) 869-6312, send a text, or email team@firemetal.com. They offer flexible scheduling, including weekends and evenings, to accommodate your needs. You can also request a free assessment to discuss your outdoor kitchen or grill care requirements.
What are the operating hours for Fire & Metal's locations?
The business operates from Monday to Saturday between 7:00 am and 5:00 pm, with Sunday closed. These hours apply across their various service areas in the Bay Area. Customers are advised to plan their visits or service requests within these standard business times.
Which specific neighborhoods in the Bay Area does Fire & Metal serve?
They serve a wide range of neighborhoods including Willow Glen, Almaden Valley, Evergreen, and Berryessa in San Jose; Mission, Sunset District, Noe Valley, and Excelsior in San Francisco; and Temescal, Fruitvale, Rockridge, and Montclair in Oakland. The list extends to areas like Castro City in Mountain View and Emerald Hills in Redwood City, among many others.
What specific services are included in their grill cleaning?
Their deep cleaning service includes disassembling key parts, degreasing and steam-cleaning components, scraping and polishing grates, checking burners, and a final inspection. They use eco-friendly, non-toxic cleaning solutions to ensure the process is safe for your backyard or patio while removing built-up grease and carbon deposits.
What specific services are included in their grill repair?
They offer burner replacement, ignition system fixes, regulator and hose issues, gas leak repairs, and rust damage fixes. If special parts are needed, they can usually order them quickly, with most repairs completed within 1–2 hours on-site if no special parts are required.
What is the Fire & Metal Promise regarding their service?
The company promises transparent pricing, reliable service, and a commitment to doing things right the first time. They treat your backyard like their own and aim to deliver top-tier service on every project, ensuring customers are thrilled with the results.
What makes Fire & Metal different from other outdoor kitchen contractors?
They are a licensed general contractor and an authorized dealer for multiple premium grill brands, allowing them to offer full design-build services alongside expert grill care. Their team of 26 handles everything from outdoor kitchen design and custom cabinetry to hardscape, gas, and electrical installation, backed by a decade of hands-on experience.
What is the typical timeline for a grill repair at Fire & Metal?
Most repairs can be completed within 1–2 hours on-site. If special parts are needed, they will schedule a follow-up visit as soon as the parts arrive. They also provide inspections to help customers decide the best course of action between cleaning and repair.
What types of grills do Fire & Metal clean?
They clean all major grill types including gas (propane and natural gas), charcoal, pellet, and electric grills. This includes specific brands like Weber, Napoleon, Traeger, and Big Green Egg, ensuring comprehensive care for various cooking styles.
What is the process for getting a free assessment from Fire & Metal?
Customers can get a free assessment by contacting the business through their website, phone, text, or email. This initial step helps them understand the specific needs for their outdoor kitchen or grill care before scheduling the service.
What specific features do Fire & Metal offer for new grill purchases?
They offer premium grills with expert guidance to help customers find the perfect fit for their cooking style and space. This service is part of their broader range of offerings, which also includes sales, setup, and maintenance for wood-fired and gas pizza ovens.
What specific features do Fire & Metal offer for smokers and ovens?
They clean and service BBQ smokers to keep the flavor rich and the performance reliable. Additionally, they offer thorough cleaning and maintenance for outdoor, indoor, and built-in ovens to ensure even heating and long life, covering pizza ovens and patio heaters as well.
How can I contact Fire & Metal Outdoor Kitchens?
You can reach Fire & Metal Outdoor Kitchens by phone at (408) 869-6312.
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Fire & Metal designs, builds, and installs custom outdoor kitchens and backyard living spaces across the Bay Area — full design-build services including appliance selection, custom cabinetry, hardscape, gas/electrical work, and structural elements like pergolas and covered kitchens. We're a licensed general contractor (CSLB #1147743) and authorized dealer for Kalamazoo, Hestan, Alfresco, Fire Magic, DCS, Coyote, and Napoleon, with a live-use showroom where you can test appliances before you buy. For over 10 years we've also been the Bay Area's trusted name in grill cleaning, repair, and warranty service — backed by 150+ five-star reviews — serving homeowners from Santa Rosa to Carmel and the Central Valley.
- Website
- firemetal.com
- Phone
- (408) 869-6312
- ryan@firemetal.com
- Address
- 1452 N 4th St, San Jose, California, 95112
- Business hours
- Mon-Sat: 7:00am - 5:00pm, Sun: Closed
- Founded
- 2016
- Categories
- Construction