Questions about Business Closed
What is Business Closed?
FuseSmart Electric is a Calgary-based electrical contractor led by Red Seal Certified Master Electrician Jesse Tompkins, offering residential and commercial services since founding in 2024. The company specializes in electrical panel upgrades, EV charger installations, smoke and carbon monoxide detector work, and 24/7 emergency repairs. They provide free on-site quotes with fixed pricing and a $0 dispatch fee if no work is completed, backed by a 3-year parts and labour warranty.
What specific warranty terms does FuseSmart Electric offer?
The company provides an industry-leading 3-year warranty covering both parts and labour on all installations and repairs. This warranty ensures that if anything goes wrong, they will make it right at no cost to the client, reflecting their commitment to workmanship and safety standards.
Which areas outside Calgary does FuseSmart Electric service?
In addition to Calgary, the business serves surrounding communities including Okotoks, Chestermere, Airdrie, Cochrane, Strathmore, High River, Bragg Creek, and Langdon. Their service reach extends beyond these specific towns to cover the broader Calgary metropolitan area and beyond.
What is the contact method for booking a free consultation?
Clients can book a free consultation by calling (587) 802-1511 or texting the same number. The business also offers a free quote process that includes an on-site assessment to determine the best electrical solutions for the home or business.
What are the regular business hours for FuseSmart Electric?
The company operates Monday to Friday from 7am to 4:30pm for standard consultations and service. For urgent needs, they provide 24/7 emergency service, though an after-hours call-out fee may apply for these outside regular hours.
What types of electrical safety inspections are offered?
FuseSmart Electric performs electrical safety inspections as part of their residential and commercial services. These inspections are designed to identify hazards, ensure code compliance, and leave the space safer than it was found, often included free with invoiced work.
What specific smart home technologies are installed?
The team handles smart home and smart panel installations, including load management and energy monitoring systems. They also install ceiling fans and lighting systems that integrate with modern smart home platforms to improve efficiency and convenience.
What is the policy on dispatch fees if work is not completed?
If no work is done after an on-site quote, the company charges a $0 dispatch fee. This policy ensures clients are not penalized for scheduling a consultation that may reveal a need for repair or simply confirm the current system is functional.
What is the process for smoke detector repair versus replacement?
The company inspects the current setup to diagnose issues like chirping or false alerts. If a simple repair solves the problem, they recommend it; however, if the system is outdated or failing, they provide an upfront quote for full replacement with premium hardwired detectors.
What is the team structure and who oversees projects?
Every project is overseen by Red Seal Certified Master Electrician Jesse Tompkins, who remains the main point of contact. He personally walks clients through the process and ensures all installations meet high standards of cleanliness, code compliance, and safety.
What promotional offer is available for smoke and CO detectors?
FuseSmart Electric currently offers a limited-time promotion where customers can buy two smoke or carbon monoxide detectors and get one free. This offer applies to professionally supplied and installed hardwired units that meet current safety standards.
How does the company handle aluminum and knob-and-tube wiring?
They specialize in remediation for aluminum wiring and replacement for knob-and-tube wiring systems. These services address outdated or hazardous electrical infrastructure to ensure the home's electrical system is safe and up to modern code requirements.
What is the approach to pricing transparency?
The business uses clear task-based pricing with no hidden fees, ensuring clients understand costs upfront. They avoid unnecessary upselling and provide itemized quotes that are easy to understand, maintaining a commitment to transparent communication throughout the project.
What is the typical response time for emergency services?
The company emphasizes highly responsive service with fast turnarounds and flexible scheduling. For emergencies, they offer 24/7 support with the goal of providing same-day service whenever possible to resolve critical electrical issues quickly.
What are the key features of their smoke detector installation service?
They install hardwired, interconnected smoke alarms and carbon monoxide detectors that meet current electrical code requirements. This setup provides continuous, worry-free protection even when batteries fail, ensuring every alarm in the home sounds together to alert everyone instantly.
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FuseSmart Electric is a Calgary-based electrical contractor providing residential and commercial electrical services. The company is led by a Red Seal Certified Master Electrician and offers work such as electrical panel and service upgrades, EV charger installations, smoke and carbon monoxide detector installation, lighting installation and repairs, aluminum and knob-and-tube wiring remediation, hot tub, air conditioner, and HVAC wiring, home inspections, renovation and basement wiring, smart home and smart panel installations, ceiling fan installation, load management and energy monitoring, repairs and troubleshooting, and 24/7 emergency electrician services.
- Website
- fusesmartelectric.ca
- Categories
- Electrical/electronic manufacturing