Put a light duty pickup towing a car trailer on the shoulder of Interstate 90 near mile post 88 and, on a recomendation from a friend, contacted Platt's Garage for tow service.
They arrived quickly with the appropriate equipment and got me to the next exit. The pricing was appropriate and very f...
Appreciated that they towed my car to the places it needed to be but the staff were kind of rude
These people are crooks!! I had to drive from Milwaukee to pay to get my truck out and they never gave me my key FOB back. They asked me if I had a key without even checking if they had my main key!! I asked them to mail it to me and they LIED!! saying they mailed it.....One month later I had to ...
Rip off, charged triple what should have been for towing. RUDE. RUDE. RUDE. And overpriced. And did I mention rude.
Biggest rip off ever .. These jokers will charge you tripple what anywhere else does.. Avoid at all cost. Wish could leave zero star.
Terrible terrible service. Unfriendly and charged $100 to jump start my car.
Called them for a tow. They showed up within 20 min, and were super friendly and helpful! ! Truly amazing service! A true God send! Really saved my butt with extraordinary customer service. Thank you, guys so much!
Amazing timely service. Very stressful trip and they made my experience there outshine all of the stress. Not easy to do.
They helped me for free when I bumped my tailpipe and it was affecting my bumper very badly.
My car start making this strange noise as soon as I pulled into the parking lot at the Wilderness Hotel & Golf Resort. My family and I had just arrived in town and I was totally mortified because we were more than 400 miles away from home. I immediately started googling car repair shops in the are...
This place is the worst of all. HE WAS RUDE. extremely bad service. He was untimely and I was late to my work. DID I MENTION HE WAS EXTREMELY RUDE? Do yourself a favor and get your car fixed somewhere else.
Had a flat tire on my way to college with a loaded up vehicle. Called and prompted us to just pull right up and they can get it fixed. In and out in 15 minutes. 10/10 would recommend.
I totally hate this place. Don't waste your time calling them. They will charge you for no reason. My car couldn't start, and they took $100 for me without solving my problem. I hate them
Like the other reviewers commentented, this place is full of jerks. The guys cuss at you and cut you off if they dont agree with what you are saying. They will say things like " Dont piss me off". They tried to scam me and seem to be all about the money. They will quote you at one price and then af...
Wish there was an option for less than half a star.
Overcharged for incompetence is what their motto has to be. No words
We had a stuck brake caliper while on vacation and they took care of us in less than a half hour and got us back on the road. Thanks for going the extra mile for us.
Very rude, unprofessional I had small children around and they where swearing...I would not recommend anyone to these people! STAY AWAY
I called on a Monday morning at 8am and talked to Marty. He listens to my problem and said bring it in. He had it fixed by 11am that day. I was happy with the price and service.
Beyond belief. These gentlemen were on my campsite 15 minutes early and had a 20,000 pound park model camper off the support blocks and railroad ties and headed out of the campsite in less than 40 minutes. The guy in charge and the crew were like a machine. I have never seen anything like their work...
Get a price before using!!! We found out after it was too late!
Minimum charge for heavy trucks is $300. His price for us was $600 to pull a truck out - not even a tow.
We've worked with many companies before all over the state - and his prices are the most expensive for sure!
Best quality repair shop I've found .
Efficient,timely service .courteous, knowledgable mechanics .
Never shirked a task.
I went today because one of my tires pick up a nail everything went well it was fix in no time but when it was time to pay he told me is 20 dollars i ask him if card was accepted bud he say cash was better so i hand him 100 when he come back with my change he only give me 70 back so i told him you s...
I really like this guys. Every time I was having problems with my 2 cars they really help me!! Just like that They don't even take my $ "FREE " yes free... I was very surprised for some little job. I took my car to different mechanic before and he tells me 300$ they only charge me 100$ . ...
Worse place ever!. Chraged 200$ for a tow 3 miles n vehicle sat over night. N the owner was rude. N he only accepted cash.
My van broke down at a busy intersection in the Dells over by House of Embers. Steve Robinson towed my van down to a local shop and he was very professional about he handled the situation. He then went above any beyond to help make sure my windows would close and he could get the key out of the igni...
2 guys inside enjoying a/c and one kid with no experience struggling outside in a downhill ramp trying to change a tire. This place didn't care about losing customers.
They towed our car and went thru it and stole about 130 dollars in a change jar.. Guess you can't trust anyone in the towing business.. Maybe platts themselves didn't steal but maybe one of there workers did... Went from highway right to platts so all signs point to them..
In the Dells for the weekend and cracked my rim. They took everything a part and couldn't help because needed a specific part but they did the leg work to help find that part, they wouldn't charge. Came back on a Saturday and they took care of everything and left for home on time. Really went ...
I was coming from Chicago going back home to Minnesota with a 85' Mustang GT I had picked up in my uncles will. I had broke down outside just west of Milwaukee on I-94. Later that night I was finally towed to Wisconsin Dells where I stayed for a night to get things figured out. The next day I got...
Driving to Automotion with two bikes (Ducati and R6), a car, and a Jeep. I'm driving the Jeep. Bryce is driving my Ducati; I told him he had to drive carefully, so he was. As soon as we get to the Dells, 3 squad cars immediately surround us and block off the road. I'm confused, because we hadn't bee...
Very slow service. Said my friends trk was there .but its nt..was a wild goose chase. Waste of time never do business there.
Mark is the rudest mechanic I've ever met in my life. Makes you feel like an idiot when you ask a question. Maybe he should work on his mechanic skills instead of his snarky comments
We came thru late one night with car troubles. Local person suggested we call them. they came out to the hotel right away, towed the car to the shop and had it fixed (on a Saturday) in just a couple hours so we could get back on the road again. Very professional.
Flat tire at the outlet mall with 4 kids called after hours on a Saturday night he was there with in a 1/2 hour towed us to his shop fixed my tire and we were off. Not sure what I would have done with out Platt's.
Thanks for staying and helping us out!!
Staff is very friendly and willing to help. They treated us very fair. Would recommend them to anyone in the area. 10/10
I was traveling through the dells and my car broke down so I looked on my phone for a local tower. I found these guys and they did a great job towing me to their shop and fixing my car for a very fair price. All this happened in the same day. I couldn't have been more pleased!
Oil change and tire rotation. Friendly, knowledgeable, efficient. Great business.
Driving down 8th Ave. Heading south and two Platt tow trucks were heading north. Large wrecker 1st and regular tow truck second. The large wrecker drive me off of the road because he wouldn't move over, he was driving too fast and right down the middle of the road, they will hear from my attorney.
Charged 200 bucks to be towed 1 mile. Exactly 1 mile. Price gouging
DANGER!! ATTENTION ATTENTION!! Mark "Marty" is a gouger. 1 mile towing and its 450.00. He refuses to release the vehicle and is charging $50 a day! Insurance company tried picking our vehicle up 4 times and they refused to release it. They waited 2.5 weeks until the bill was over $1400 before they ...
They were great at getting my vehicle and replacing the alternator it in a timely manner. However on my trip home started hearing a noise, when stopped to see what was going on noticed there wasn't power steering fluid in the reservoir and coolant was low. I now have to replace my power steering pu...
I broke down while visiting Wisconsin Dells on a Sunday, I was able to get a hold of someone at Platts ( I think the number is a cell phone number) and the person told me they would pick up my car early the next morning and take a look at it, I had to rent a car to leave to Chicago as I had to work ...
Got a flat on the interstate on the way home - they had me in and out in around an hour!
Would recommend them great service nice people.They helped us while we were on vacation very fast .
Stay away!!!!!!!! Unbelievable that they have any good reviews. They have been taking advantage of people for years,and it is acceptable because the locals here look at tourist not as customers but as victims. Shame on this company !!!!
Very nice not that hard to find.very resnable price.
Thanks.
Yes
They came to look at my company box truck and couldn't do anything to help on the spot so they called the bigger tow truck to come get me, then towed me 30+ miles away to a diesel shop that they told me was the only place that could see me right away. When we arrived the guy unhooked my truck took ...
Very disrespectful to the customer. Told me there would be a $20 dollar charge to get the tire patched and put on and comes from nowhere asking for $30 more to put on the vehicle. Doesnt let you finish your sentence over the phone. Its the big fat guy that walks around not doing anything but talking...
These people are Absolutely amazing! I want to thank them for all of their help today! Looked at my vehicle right away when i told them i was from out of town and wanted to be sure i was ok to drive home. They heard how my "vacation" was going. And they were sure to take care of things for me and my...
Bad attitude an didnt wanna help at all
Dont recommend it at all
Not even a one star
Very friendly and helpful. Extremely timely. Highly recommend.
Great service when we were stranded on the side of the road. Really good at what they do!
Not a welcome place.
The price is really high and the staff are really jerks
Charged a fortune to get my vehicle out of the mud on our property!
Nice repair shop and towing service never have had a problem I would recommend to anyone work gets done the right way and they take care of you like family there
This place is ridiculous!!!
My friend and I were heading to Wisconsin Dells 3 days ago. My friend was driving, and unfortunately we ran down the ditch. The police came, took a look at our car, and called these guys to come and tow our car. Jesus, I first thought if the police trusted these guys, we...
I have never met a ruder group of humans in my life. I pushed my car out of their garage and had it towed elsewhere. I only suspect they stay in business due to tourists to the Dells.
Great job and fast service, they plugged 3 holes on a tire for me . definitely recommend this place for all your automotive needs.
DONT take you car to this place. They don't do there work right. I took in my car because I had a flat tire and in five min it was flat again. He charge me $30. Please don't go their you will get rip you off, and he was really rude.
I was visiting the Dells from Chicago for a sales meeting and my car broke down. The guys at Platt's garage did everything they could to help me out. They went beyond regular custiomer service. They found a way to fix my car and saved me hundreds of dollars.
I would recommend anyone that has car...
I was told my car's timing belt need to be replaced. I was stuck at Mt. Olympus parking lot. Came quick and told me it will be ready by noon tomorrow for $500 and somebody will take your car to the garage. No details on calling twice. Next day checked out of my hotel at 11 and called them at noon to...
I should have looked at the reviews before calling this place. I had a frozen parking brake visiting the Dells on Saturday morning. The person I contacted said I should be in around 10 and stay till 3. My wife and I went over to the shop and the shop was open, water was running, music playing, bu...
Helpful, friendly bunch. I was in a hurry on a cross-country trip and they were able to assist me very quickly with a smile.
Excellent service and professional help. Picked up a nail in my tire and they took care of it in no time. Appreciate their help in getting me on my way quickly, Thank You !
hated it so my brand new car caught in two feet of sand right next to a parking lot just know I'm from Adams, And this over weight gentleman named Mike or Mik or whatever.. Charged me $125 he didn't ask how I was going to pay at first he refused to bill it, Took the keys out of my hand and left me a...
They smashed the taillight out on my truck, threw the pieces in the box and never told me. I called and asked if they could fix it, they promised me all 7 times i called they would fix it the next day both Mark and Marty promised it would get done and now its been over a month. First they told me to...
I am a tow truck driver and broke down. They came and hauled the vehicle i was hauling and finished the delivery. Very professional and reasonably priced.
I love that I have Platt's Garage by my place. They always get the job done quick!
My husband was on his way home from up north when his truck died called Platt's Garage for tow they were there in 5 minutes. Extremely helpful in getting us in contact for repair. An hour and a half later my husband was back on the road . Great service and awesome customer service!!!
Best towing in the business. Reliable and professional.
I ONLY GAVE IT ONE STAR BECAUSE I COULDNT HAVE WRITTEN THIS OTHERWISE.
THEY TOWED THE TRUCK OVER A WEEK AGO.$195.00 CASH ONLY .
IF I GOT IT RIGHT AWAY HE SAID. ASK ABOUT GIVING A CHECK OR CHARGE CARD.I HAVR BEEN CALLING EVERY DAY TO GET A RECIEPT.MARK ANSWERED EACH TIME &SAID THEY WOULD SEND IT....
These guys rock!! We broke down coming off I90 and they had us back on the road in a couple hours...during Snowmageddon 2016!! Honest mechanics and a fair price!!
Had a slight problem show up with vehicle
So I stopped at Walmart a man recommended platts.
Called explained the deal he said bring it in so I stopped in.
Here s the thing I seen the reviews and was a little leery but thought he has been in business for a long time so I would give him a chance.
...
$300 for a tow, talk about price gouging & we're even locals..employees & their buddies just standing around talking in the shop(no one other than employees are allowed in a shop) shady business, shady service when a man can't even look u in the eyes as hes robbing your pocket book
Very. Fast and excelent service. We had a problem witb our tire while on vacation and the service was very good. So if any problems with your vehicle come and see them.
platts garage is the WORST shop to go to!
DO NOT LET THEM SCAM YOU
If I could give 0 stars I would. At first I was very grateful for this company as they came to the rescue when we were in an accident on the interstate. However, after getting my car back from the body shop (where they fixed front impact damage to the front drivers side tire) my car was still not...
Needed a quick look at the truck after we went into the ditch right outside the Dells during a blizzard. Luckily these folks took us in right away and gave us the all clear. A lovely business that immediately felt like family upon walking in. Thanks so much to all at Platt's!
We needed a new tire and tow while at a Dells attraction. The tow operator, Billy, arrived in about 10 minutes. Billy went so far above and beyond what most people would do to help a stranded motorist! Really great service and a nice guy. The tow and tire replacement was reasonably priced and done q...
Wonderful guys very caring they did a great job on my van thanks a gain
Low tire pressure indicator came on my Lexus it was nearing 5pm, but I took a chance and went to Platt s. Owner/manager told me to pull it in the garage. He then checked. Nd set the pressure to the correct amount in each tire. Asked him what I owed him and he said nothing! I thanked and headed in b...
They should not even be in business as they are aggressive and completely rude and unprofessional. By far the worse business I ve ever had to deal with. A rude and overbearing employee gave me a jump late at night on a back country road because my battery died on my way home and demanded $100 in cas...
Alternator went out on the interstate, was towed to Platt's. At the very end of the day, on a monday, ordered parts and cranked out the job in record time. Cant thank these gentlemen enough for getting us back on the road in our time of need!
Didn't get the name of the guys that helped me but when I found myself in a ditch they were quick to get there and were a pleasure to work with. My truck was just pulled from a ditch so I cannot vouch for their wrenching buy I asked them to drop it so I can easily access the truck bed to remove all...
Awesome service, friendly and trustworthy! Had to get a tow, got my car fixed and was back on the road after an hour! Will be going out of my way to go back to them!
We were on our way to a family vacation with a boat being pulled behind. The wheel bearing broke on the trailer leaving us stranded on the interstate. Platt s was the only place that would answer their phone (we called at least 5 places). We were told how to patch the damage to limp our way here, ...
I drove 6 hours to Wisconsin Dells, and as soon as I got there I blew a tire right across from out hotel (Kalahari Resorts). I couldn't get one of the lug nuts off (It was different and I didn't have the converter) so my spare tire wouldn't work. Mark came and towed my car, dropped us off at our hot...
Way over priced and a huge rip off. Refused to take credit card and insisted on taking only cash. Definitely some shady business practices.
Very good machanics. Working in the area I would trust them with all of our work vehicles.