The store in Stone Mountain Georgia has a very rude and unprofessional manager name David #943, prior to my very negative experience with David I only had good things to say. I complained to corporate and they did not follow through.
Bad place to load, too much loading time. Checked in at 12:30pm EDT, appointment was at 13:00 EDT, didn't get loaded until 6:45pm EDT.
Worst place. They Receiving Lady she was rude. I'm hwy Driver. went there for delivery.
she want me to wait 5 hours.
I asked her where is washroom and she said it's not for public. never had experience like that. Worse There is no option for Zero Star.
#Pet Supermarket
They lost a $200 sale after a rude young woman said only 2 at a time allowed in store
We went to Petco and bought supples for 5 dogs
We won't go back
1
Below is the account of out experience at the Pompano store. I called corporate today and they let us know that the store employee was wrong and they are going to replace the moldy food:
We purchased a large bag of Nutro Essentials on August 20, 2019 in Pompano. Less than 1 moth later it has sta...
Everything you need for your pet plus great service.
ATTENTION TRUCK DRIVERS! DO NOT ARRIVE NO MORE THAN 30MIN BEFORE YOUR APPOINTMENT TIME... NO PARKING IN MAIN ENTRANCE DRIVEWAY.
It looks like all the rules they have doesn t apply for themselves becouse you can be at the receiving desk to check in and you are totally ignored but they are to busy talking about personal matters that they don t figure that you are on time and trying to check management doesn t know what s going...
If you are looking to grow your pet store definitely a good place to check out pet products.
Strictly appointment with time as well don t bother to checking before time no overnight parking
I have been a loyal customer of yours since you opened in Sarasota, but you've just lost my business ( which was every other week)
When I went into your store on Clark Rd., and was told you do not support local businesses ( especially now during the virus), very disappointed.
I purchased 20 cans of cat food for which I had 9 coupons sent by Pet Supermarket for various pet supplies, several of them were for food and at least one of them should have applied to my purchase. Because my cans were not the same color as the ones pictured in the coupon(s) they would not accept ...
STAY AWAY from this store
Can t stand the location on federal highway
(2111 north federal highway) (by south Broward high school)
The employees are horrible, I went in there because I had a problem with the product I bought there and the manager just blew me and the problem off. There is one em...
Went Tuesday to get some supplies for my foster pup that just had surgery, Spent $70 no employee around to help which is the same issue I had at my last visit
Went to the rescue that I foster for to pick up other supplies and gave them the receipt from my purchase that Tuesday. Not even an hour l...
Pet supermarket sold me five guppies that had previously already been returned to the store (didn t know this when I purchased them) All five of them had columnaris!
New location on 88th Street and 107th Avenue, Miami, Fl 33176. This is my second visit to this new location, first they wouldn't accept a merchandise coupon becaus I was using price match mind you that at the old location they did. Today they would accept the price match from Chewy because the cans...
I live in Key West ,Fl, I just adopted a kitten the day before Thanksgiving from Petsupermarket through the FKSPCA. there were two brothers, I can only have two pets where we live, and at present I also have a 17 yr old cat. When I went back in to your store I was met by a very nice lady who told an...
I have 4 dogs. They eat nitro. Every time I need food. I buy 2 cases every 2 weeks they DONT HAVE IT. TELL ME WEARHOUSE HAVING ISSUES. ALL E STORES TELL ME THAT. I HAD TO BUY DIFF FOOD ONE TIME AND THAY ALL HAD ISDUES. HOW HARD IS IT TO STOCK YOUR STORES. TIRED OF DRIVING TOB4 DIFF STORES. AND THEI...
I tried to return an item back when Covid started and they told me they are not accepting returns. I asked when can I return.. he said when covid is over.. so now I went to return my item and they said I could not get cash back they had to give me a gift card. That sucks.. I don't like shopping in ...
the store on lemon avenue in dallas tx is first class chis laura and nasa are real good with customers the shop is always clean and these three employees always have the same personalit...
The store manager in Port St. Lucie On morning side Blvd is very rude and it is because of her that I want to take my money somewhere the manager actually cares about their customers . I asked her the same question a few times before she finally acknowledged me and began making fun of me with her co...
I like the service and and very helpful and they have very good cat food for my beautiful cat very happy
S. Dale Mabry store, NO ONE wearing a mask! Apparently, they don't care that there is a health crisis! I won't go there again!
Today we traveled from Miami to BRADENTON by car. Went to pet supermarket on 40th St. and 105th Ave. (store 192) in Miami to buy a car harness for my 40 pound Siberian Husky. The staff at the MIAMI store lacked knowledge and wherewithal and sold us the easy Rider harness without the harness. ...