Citigroup South Africa Review

Johannesburg office of the global company Citi Bank

I was looking for help regarding with wrong payment that I made so they can rerverd it. No they can't help me just because m poor.

14 March 2020 Saturday 9:15
Pathetic service!!
I have personally notified the Manager a year ago about the incorrect TRADING HOURS on Google Maps and he has done nothing about it.

There is no indication of any TRADING HOURS on their website and if you find the trading hours on Google Maps you will be misled by the information provided.

It's unfortunate that this Bank is still open.
I drove all the way to Sandton for nothing just to be told the Bank is closed.


You can't build a great building on a weak foundation. You must have a solid foundation if you're going to have a strong superstructure.
Gordon B. Hinckley

Such poor service. Reception always transfers to recipients that hang up and are not willing to assist. Such pathetic customer services!!

Citibank used to have a good service but now if you send an email asking for something, you have To wait for weeks or months to get it,WHAT IS GOING ON? NO REPLY NOTHING!! :(

No bank personal (or even business) accounts can be opened there. Only mega companies can open accounts there. But the staff is friendly, patient and helpful.

Better services,but they delay,but I received better service though

Great service, fast efficient staff and always smiling