Happy that the costume my son wanted was available. Cashier was friendly however one associate that I asked for assistance had my son and I waiting on the floor for 20mins and never came back to help me. I had to find help elsewhere.
Haven't been in Party City since my granddaughter was 5 or 6 & has hard time looking for something as simple as a birthday tiara... But a sales rep was kind enough to point me in the right direction I also picked up a black & silver mask to complete my room decor
Worst service. I ordered gender reveal pop balloons. They cancelled the order without notifying in advance. When I complained, staff didn't care, they said I will get refund. Money isn't a problem but If they had informed in advance, i would have arranged something. Additionally i asked them to infl...
Ordered 21 balloons online to be picked up for a party. Put simple instructions on how I wanted them organized as instructed on the site. Arrived to pick them up and despite giving the employee my order # she handed me the completely wrong balloons. She didn t even bother to check the order #. After...
I wish I could give zero stars. I placed a delivery order of 16 balloons with the 5 0 gold balloons as well. I asked for the delivery to be between 3:00pm and 4:00pm because we had dinner reservations for my mother s 50th birthday at 5:00pm. The delivery came at 4:20pm and was missing the big number...
They ok. Just that they need more coordination within the staffs. I orders 18 items to be delivered worth of $134 and they delivered just 3items worth $26. Called them up and they sent an uber to come deliver the rest without an apology. Customer service is zero, I must say.