Parkmobile, LLC

2.6 · 71 reviews
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Bobby Atkinson
Reviews 1
2020-09-26 12:13

Paid for parking. Still got booted because my acco...

Paid for parking. Still got booted because my account with the registered license plate wasn t the license plate of the vehicle I was driving. Showed it to the guy who booted me and he told me he didn t give a *** either pay or get towed.

Now I have to call corporate park mobile to have them re...

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James Yeargan
Reviews 1
2020-09-26 09:15

This is the most crooked company out there. They g...

This is the most crooked company out there. They give you tickets when you park in their spaces and pay the fee. They don't pay attention and hand out tickets to anyone. Save yourself the trouble and park in a parking lot. If you pay for parking they're going to ticket you anyway. When you try to ex...

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John Sanspree
Reviews 1
2020-09-24 07:13

Terrible website. They cannot make it work long en...

Terrible website. They cannot make it work long enough to sell tickets when they open them up to a specific event. I was told to refresh my browser. I did so for about 3 hours straight and it still doesn't work. Worst company ever in terms of selling tickets.

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Rob Blye
Reviews 1
2020-09-21 06:38

My wife and I use the park mobile app in Delaware ...

My wife and I use the park mobile app in Delaware and New Jersey beach towns. Recently we parked in downtown Cape May,NJ setting the time period for one hour. We returned within a minute of the one hour period and had a ticket on the windshield. It would appear to me that the parking authority is s...

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Fred Vinson
Reviews 1
2020-08-23 06:49

The app works okay as long as everything is set up...

The app works okay as long as everything is set up but, when your credit card info needs to be updated, it sucks. I spent 20 minutes trying to add a credit card. Finally said, fine, just use this credit card without signing in. When I added it, poof, I was signed in but the credit card didn't show u...

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Roxanne Robertson
Reviews 1
2020-08-18 13:32

When attempting to purchase parking in Chicago the...

When attempting to purchase parking in Chicago the app said they could not process my payment. When I logged into my email later that day, I was charged. I have sent 3 emails with no response back on when they will issue an refund.

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Bob Dawes
Reviews 1
2020-08-08 21:28

Very disappointed in the application. Very disap...

Very disappointed in the application. Very disappointed in the City of Wilmington, DE. The Park Mobile App took my money for a day, and the city ticketed me for parking for more than 2 hours. Appealed to the city and lost. Now ~$52 in the hole. $40 ticket. $8 paid parking. ~$4 convenience ...

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chadewey2000
Reviews 1
2020-08-03 06:43

Website crashes, and poor customer service. Haven ...

Website crashes, and poor customer service. Haven t been able to purchase parking in 24 hours with other angry fans of Mercedes-Benz Stadium. No one gives a solution to the problems on their own website. This is two years in a row if you can t handle the job, don t accept the contract. Hopefully the...

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Hayden Banks
Reviews 1
2020-07-28 07:08

I contacted ParkMobile because I chose the wrong c...

I contacted ParkMobile because I chose the wrong car while parking and immediately realized it. They said they couldn't swap the license info and they couldn't refund the parking fee even though I was 2 minutes into parking. ParkMobile is the worst.

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Paul Keeler
Reviews 1
2020-07-22 13:54

This company is a huge scam. I pre-paid for parki...

This company is a huge scam. I pre-paid for parking at an event, but when I showed up there was nobody there to take the parking pass so I had to pay again. I tried contacting their customer services department, but nobody replied to the email. I contacted my bank, but because nobody responded to...

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Alan Helig
Reviews 1
2020-07-18 05:54

I got a parking ticket several days ago. I paid fo...

I got a parking ticket several days ago. I paid for the maximum time as stated on the app and 15 minutes before the time expired i went down to my car to leave and I had a $50 ticket. I left a correspondence on their website and I have not heard back from them. One business day has lapsed. This is a...

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Kimberly Brown
Reviews 1
2020-07-13 20:25

With an 11 month old daughter in tow this app made...

With an 11 month old daughter in tow this app made it incredibly easy to pay for parking without having to wait in line in the cold or entertain her while waiting.I downloaded the app and paid for parking without having to leave the warmth of my car in less time than it would of taken me at the kios...

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Barbara Steinmetz
Reviews 1
2020-07-12 05:02

I have to give it to your company. I LOVE IT; hav...

I have to give it to your company. I LOVE IT; having this alternative way of paying for parking !!! I got my I Parkmobile App about a year ago. I was vacationing in Fla and from my hotel, I saw a public parking lot which was a lot more economical than the Hotel charges for parking in their garage...

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J C
Reviews 1
2020-07-05 10:15

Not a reliable app, ultimately wastes your time. I...

Not a reliable app, ultimately wastes your time. If the parking kiosk isn't working you are in the fate of the parking meter maids, because the app doesn't work. Even if you go on their website, after you register, the browser times out. The phone number posted at the kiosk by Park Mobile says that ...

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P VG
Reviews 1
2020-06-13 10:20

I'm not sure why Rehobeth beach uses this app. I ...

I'm not sure why Rehobeth beach uses this app. I thought the whole point in using this app was so that you didn't have to walk back to your car when your meter was about to expire, well I had to. This app would not let me renew my parking space, (it said I had used my alotted time in that spot and...

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Richard Juday
Reviews 1
2020-06-13 04:03

Well, I was going to download your app for its pot...

Well, I was going to download your app for its potential convenience. But I am forestalled by what the app says it needs.

Why does you app think you need to see these items on my cell phone:

Device and app history (You don't need to know anything other than that I am using your app)

Contac...

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Sydney Stump
Reviews 1
2020-06-09 22:29

THIS COMPANY SUCKS. MERCEDES BENZ STADIUM SHOULD N...

THIS COMPANY SUCKS. MERCEDES BENZ STADIUM SHOULD NEVER CONTRACT THIS COMPANY. i went on the Mercedes Benz stadium website and saw that they offered pre-order parking through this company. i paid online thinking that i would have a stress free parking situation and enjoy my night. WRONG. there was no...

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Nathan Would
Reviews 1
2020-06-09 11:31

I've used this app in Atlanta, Dallas, Fort Worth,...

I've used this app in Atlanta, Dallas, Fort Worth, Denver, Boulder, and Philadelphia in the last couple of months. LOVE how easy it is to pay on the go and extend when needed. The parking reminder has saved me $$$ in tickets multiple times!

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Jon McCrorie
Reviews 1
2020-06-02 16:30

This app never works when you want it too. It won...

This app never works when you want it too. It won't let you select the correct time that you want, and now they don't even send you notifications when your parking expires. A total waste of resources disguised as something beneficial.

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Sam Gibbons
Reviews 1
2020-05-24 06:25

Attempting to use the machine it refuses to print ...

Attempting to use the machine it refuses to print a receipt. I attempted to call the company to rectify the situation but the system is completely automated so you cannot speak with a person.. it tells me at the end of the message to have a great day which I am finding infuriating.

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chris holder
Reviews 1
2020-05-14 01:24

Paid for parking, printed the parking permit, down...

Paid for parking, printed the parking permit, downloaded WAYS as suggested and when we arrived at the location there was not even a parking lot at that location. Customer service would not even attempt to help me. They kept transferring me over to different departments and each time no one knew any ...

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Brian Whelan
Reviews 1
2020-05-01 19:07

Purchased parking at MercedesBenz Stadium but coul...

Purchased parking at MercedesBenz Stadium but could not find the entry to the lot. Their APP has you use the WAZE app to get to entrance. The directions were wrong and it turned out the entry was over a quarter mile away from the location provided by ParkMobile. Have made 2 requests for a refund ...

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Tkeyah Womack
Reviews 1
2020-04-19 09:00

Frustrating experiences with app and each time cus...

Frustrating experiences with app and each time customer service has been unable to properly assist me. Recently, I reserved parking through the app and after purchase, was notified in the app that I would need to print a permit from ParkMobile in order to proceed with parking. I didn t receive a con...

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Mauro Ruini
Reviews 1
2020-04-10 10:36

I don't know about people complaining, maybe I am ...

I don't know about people complaining, maybe I am just lucky: this app works perfectly! Quick, easy, never a problem logging in or executing payments, I can prolong parking from my seat at the restaurant without having to walk back (unless the max allowed time is reached).

One of those great, sim...

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Jonathan Willocks
Reviews 1
2020-04-09 00:16

Beware of parking at their lots we parked at one f...

Beware of parking at their lots we parked at one for the weekend and yes the app was convenient and were able to pay for the weekend easily. However, we got a boot on our car on the first day and were told we had to pay for 3 days. We showed them receipts for everyday we were parked and they said ...

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Amanda Alexander
Reviews 1
2020-04-08 06:12

Booked a place at Carolina Beach for the weekend a...

Booked a place at Carolina Beach for the weekend about a month ago and when I tried to cancel due to the tropical storm coming in, no one at the Carolina Beach parking office would pick up the phone. I finally called Parkmobile after exhausting my options with Carolina Beach and within hours my rese...

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Ashley Whay
Reviews 1
2020-04-01 10:01

If I could give them a 0 I would.

If I could give them a 0 I would.

I was charged 46$ to park in a closed down lot that had chains with a public closed notice on it. The company still posted Lot 432 on paper to the closed, chained lot. Don t expect them to refund your money either. Their representatives are rude and unhelpful. ...

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Heather
Reviews 1
2020-03-26 12:34

I use the app four times a week to park in D.C. A...

I use the app four times a week to park in D.C. At least once a month, I am unable to login on the app or a computer. Today is one of those days which is what prompted this review. The login page refuses to load saying the server cannot be reached. This issue is so frequent that it seems as if t...

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Dwayne Dimsdale
Reviews 1
2020-03-22 01:10

My car was booted illegally and park mobile have m...

My car was booted illegally and park mobile have me bad info to help resolve the situation. They have me the wrong phone number and said that there was nothing they could do to help. After calling the ATL police department, and being held up for 2.5 hrs. The boot company took the boots off and di...

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John Keller
Reviews 1
2020-03-19 19:36

Quite possibly the worst company I've ever dealt w...

Quite possibly the worst company I've ever dealt with. Their app doesn't work. Their website is worse. I filled out a support request, but no one responded. There is no published customer service number, so I called their main HQ. I was transferred to a phone rep who said she understood my pro...

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Ireen Lizewski
Reviews 1
2020-03-11 07:07

This parking system should be challenged through t...

This parking system should be challenged through the courts as it erodes basic constitutional protections. Similar to cashless businesses, forcing someone to download an app or call (and pay a $6 setup fee) is de facto discriminatory to several protected classes (the elderly, the disabled, lower-inc...

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Sonya Calef
Reviews 1
2020-03-06 09:46

Mission impossible: Password Reset. The function d...

Mission impossible: Password Reset. The function does not work on the mobile app, and I've never seen an email response to any of my inquiries. Yes, I looked in spam. It's like asking for help from a black hole in space. If you're going to have an application that takes money, you MUST provide custo...

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Sonya A
Reviews 1
2020-02-27 22:39

wow looking at these reviews, people are obviously...

wow looking at these reviews, people are obviously morons!! This app is so convenient and easy to use to PAY FOR PARKING that is all this company provides a payment option instead of standing in line at a kiosk, or putting change in a meter that you have to run back to from blocks away before it...

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Phillip Davis
Reviews 1
2020-02-04 17:20

Fantastic application! I was able to pay seamless...

Fantastic application! I was able to pay seamlessly with the app on multiple occasions. I had to park in a parking garage a few days ago and thought that I would have to pay using the parking machine on the main level. Shortly thereafter, I came across a green Parkmobile sign and was very excited...

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John Bergenstein
Reviews 1
2020-01-22 04:23

We prepaid parking for the Cleveland Browns game o...

We prepaid parking for the Cleveland Browns game on 9/8/19 at First Energy Stadium. We arrived 2 1/2 hours early for the game. When we got to the parking entrance they let us in but said "we don't know where you're going to park". The lot was full. They sell prepaid parking but then continue to ...

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Jordan Hurt
Reviews 1
2020-01-19 18:03

Parkmobile lets you pay for parking on your phone,...

Parkmobile lets you pay for parking on your phone, which is awesome. Unfortunately, the Android app has always been pretty rough, which isn't awesome. I originally gave them a bad review due to the crappy app, but it's improved dramatically over the last few months. Surprisingly, it's become one of ...

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