Shirley Hernandez
Reviews 1
Tanisha Arrington
Reviews 1
Good Afternoon
Good Afternoon
I am beyond disappointed with the service that I'm yet to receive from Order Up. I placed an order for PF Chang's at 4:08 pm on today Sunday March 5th. Here it is 6:06 and I still have not received my order. I just hung up the phone with someone from your customer experience team a...
Jay J
Reviews 1
List email as sole option for customer service, bu...
List email as sole option for customer service, but does not respond to emails in a timely manner. Impossible to change or cancel an order. Customer service was unfriendly. Never again
Jake Chupashko
Reviews 1
They bring me the food I want and have some great ...
They bring me the food I want and have some great customer service supervisors.
Carinda Raftery
Reviews 1
Horrible! One star because you can't post unless y...
Horrible! One star because you can't post unless you give at least one star. (Way to keep those ratings up!) Order was incorrect and there is no way to get the correct order to you. Communication is through e-mail, and the only offer for restitution for the food I did not get, was $5, toward my "Ord...
Chili Parma
Reviews 1
Hey everybody, I just received an extortion email ...
Hey everybody, I just received an extortion email to an address that was only ever used once (to signup for OrderUp). That means that they have had a data breech (and they're probably not even aware of it yet). I will copy the body of the email below. If you have received something similar recent...
Mac Culkeen
Reviews 1
I've been using OrderUp for a while now, but their...
I've been using OrderUp for a while now, but their service has gone down. No wonder why they have restaurants dropping from them left and right. Their customer service team doesn't know what customer service even means. When a loyal customer's food is delivered with a driver that reeks of cigarette ...
Shelley Lubick
Reviews 1
was surprised to see they had a lot of my local fa...
was surprised to see they had a lot of my local favorite restaurants on their site. pretty quick delivery as well
Romance Lipscomb
Reviews 1
Never use it sorry
Matthew Adamson
Reviews 1
THIS is one of the WORST CUSTOMER SERVICE EXPERIEN...
THIS is one of the WORST CUSTOMER SERVICE EXPERIENCES that I have ever had. NEVER USE ORDERUP!!!! I never leave reviews, but the horrible customer service forced me to. I had TWO bad experiences with this ratchet delivery service. The first was false advertisement when I went on their website an...
Vicki Anderson
Reviews 1
Got a gift certificate as a gift. It shows on my o...
Got a gift certificate as a gift. It shows on my order up account. But, because of the merger with Grubhub, I get redirected to the GrubHub site to place my order. There s no way to enter my gift certificate code on GrubHub because they require a 17 character code and the Order Up code is only 16. I...
Scott Berkheimer
Reviews 1
App never works correctly, they send dozens of ema...
App never works correctly, they send dozens of emails with discount codes, then do not honor them. Poor customer service.
esthy j
Reviews 1