one ocean resort

4.4 · 1256 reviews
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Allie Wallace
Reviews 1
2020-12-27 19:35

While my stay at One Ocean was short lived, it was...

While my stay at One Ocean was short lived, it was quite wonderful! The staff were all friendly, helpful, and greeted you with a smile. Check-in was a breeze, and it wasn't more than 5 minutes after I had arrived in my room that the docent came to welcome me to the resort. She explained that all of ...

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steven A
Reviews 1
2020-12-27 16:09

Basic room not too clean, headboard was filthy, sh...

Basic room not too clean, headboard was filthy, shower had mold, stains on furniture and carpet. The price you pay to stay here does not justify the room quality. Dogs are allowed and it seemed like everyone had a pet. Probably why the rooms are in such a bad state. Dogs in the elevators at the pool...

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Don Ross
Reviews 1
2020-12-27 11:54

Our visit was both business and pleasure. We loved...

Our visit was both business and pleasure. We loved One Ocean! Facilities were clean and well maintained and staff were terrific! Enjoyed the spa services, poolside service, and food was all very good. Booked this very last minute after checking out of a sub par hotel where we had just checked in. We...

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penny vardas
Reviews 1
2020-12-26 03:56

Thank you Debra for the wonderful customer service...

Thank you Debra for the wonderful customer service . You were so helpful as always . We have been going to one ocean for over 6 years . We have been there over 40 times !! When we call for reservations Debra is who we talked to . She is one of the reasons s we are a repeat customers !!

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Jeff Davis
Reviews 1
2020-12-23 19:12

We had the most wonderful time at the One Ocean Re...

We had the most wonderful time at the One Ocean Resort. This was our 27th anniversary celebration and we could not have made a better choice. The staff was both professional and as nice as could be, the room was perfect. The little touches like the fresh coffee service each morning as well as t...

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Jonathan Love
Reviews 1
2020-12-22 21:33

Starting with the free vallet service to the no wa...

Starting with the free vallet service to the no wait line to check in, our stay went very smoothly. We slept well and it wasn't noisy at all. We had a corner room, which was the smallest room of the floor, so the bathroom was tiny, as in the door almost hits the toilet when you walk in the bathroom....

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Zulma Nino
Reviews 1
2020-12-22 04:36

My friend and I needed to get away and be pampered...

My friend and I needed to get away and be pampered, and this is the place to be! The ocean front views are breathtaking. The staff is very polite and willing to tend to your needs and wants. The SPA location and service is unparalleled. We loved the convenience of having several nice restaurants w...

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A McGee
Reviews 1
2020-12-21 18:42

I love this resort! Best to get one of their speci...

I love this resort! Best to get one of their specials to cut cost. This hotel is beautiful and their staff really take great care of you! Love the location also! Right on the beach and within walking distance of wonderful restaurants and bars! The spa area is extremely relaxing also! You will not be...

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scott bryant
Reviews 1
2020-12-21 10:31

The room was pretty good but a lot of stuff was ou...

The room was pretty good but a lot of stuff was outdated. The bathroom was showing wears of time with cracks in places that there shouldn't be. But beware they nickel and dime you for everything. Charge you resort fees for stuff you never use. Valet parking is $25 a day and you have to tip the valet...

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Ange Kaplan-Chambers
Reviews 1
2020-12-20 08:48

After getting royally screwed over during my Memor...

After getting royally screwed over during my Memorial Day weekend visit there for my sisters wedding I'm still waiting for my refund 3 weeks later. The person who contacted me there won't return my emails, my mother's emails, or my phone calls. They did some shady stuff putting some weirdo hold char...

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Tony & Lisa
Reviews 1
2020-12-18 11:20

The hotel is just amazing! The staff, restaurant...

The hotel is just amazing! The staff, restaurants, services and location all exceeded my expectations. I was here on business and was pleasantly surprised that they offer complimentary shirt pressing which I ve never had at any other hotel in the past. The staff is always ready and willing to as...

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Stacy Williams
Reviews 1
2020-12-18 01:51

I am in awe of the view, the staff, and the servic...

I am in awe of the view, the staff, and the service. Other commercial businesses envy this location. There is no comparison. If you have never been here, you have no idea what you are missing. I have never been speechless about great service. Wow is not even close to how clients and guests feel.

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Tiffany Valentin
Reviews 1
2020-12-17 22:11

The hotel was very nice and the bed was SUPER comf...

The hotel was very nice and the bed was SUPER comfortable. Gardner was probably the best part about my experience and he was very hospitable and went above and beyond to ensure that my boyfriend and I were comfortable and made sure we enjoyed our time. I will definitely come back in the future in ho...

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Amy Johnson
Reviews 1
2020-12-17 19:48

Great beachside location with lots of things to do...

Great beachside location with lots of things to do nearby. The staff went out of their way to make sure we had a good experience, and the resort fee includes a lot of extras that many hotels and resorts charge separately for. We loved it, and we will be back!

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BAS bas
Reviews 1
2020-12-17 10:09

The most relaxing and charming hotel on the east c...

The most relaxing and charming hotel on the east coast. I love this place. I wish that I could live here. Top notch!

The best part is that this place is dog friendly. My pooch loves One Ocean. This is his second time here. Bring your dog. You will not regret it. Pamper your pooch.

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Laurie Mcfee
Reviews 1
2020-12-16 20:50

My family stayed there April 8th-11th for my nephe...

My family stayed there April 8th-11th for my nephew's wedding. The staff was wonderful! The pool bartenders, waiters at the restaurant, our housekeeper , but mainly the waiters and bar tenders at the reception!! (Oops, we did have an issue when my sons checked in and the young lady was rather rude w...

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Felycia Vaona
Reviews 1
2020-12-13 01:00

Did not stay here, but visited to use the restroom...

Did not stay here, but visited to use the restroom. Door was held open for me and I was politely greeted. The bathrooms were clean and had the most pleasant smelling hand soap along with the softest hand towels ive ever felt. Right on the beach with a wonderful view

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Alan Weinman
Reviews 1
2020-12-12 08:11

I was in a bind with my room. It was critical that...

I was in a bind with my room. It was critical that I had strong WiFi and bandwidth for a video presentation. Brett determined my room was spotty, tested other rooms, and then upgraded me to one with great connectivity. He verified everything before the move.

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Chloey A.M.
Reviews 1
2020-12-10 21:18

Please clean the sheets.

Please clean the sheets.

There was a blood stain on the top sheet of one of the beds in our room, so we called to have housekeeping bring us another sheet.

When two ladies arrived to switch out the sheets, they removed the soiled sheet , revealing a mattress topper that carried 3 pee stains an...

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Soosie Lazenby
Reviews 1
2020-12-09 17:14

I absolutely love One Ocean! It s a gem of a hotel...

I absolutely love One Ocean! It s a gem of a hotel on the beach, with great amenities, a first class spa, fabulous cuisine and the service is unmatched. They go out of their way to make you feel welcome, accommodate your requests and the location can t be beat! It s walking distance to great restaur...

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Jen Soko
Reviews 1
2020-12-09 14:19

I just checked in 5 hours ago and generally never ...

I just checked in 5 hours ago and generally never leave a review until after I've left but this one requires an immediate review. With everything going on with COVID, I'm so much more comfortable at a hotel than I thought I would be. It's extra clean and they are being very socially responsible. The...

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Yvette Tillery
Reviews 1
2020-12-06 10:28

We absolutely loved our stay! The service was outs...

We absolutely loved our stay! The service was outstanding but I feel it was a little Overkill. I appreciate the effort and standards. The free mini bar was phenomenal. The BEACH!!! My husband worked and I lounged. I didn't think Jacksonville would be so kind to us. Can't wait to visit again.

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Veronica Armenteros
Reviews 1
2020-12-05 05:28

We were greeted by the nicest young man, Nikk. He ...

We were greeted by the nicest young man, Nikk. He was so courteous and thoughtful in making my birthday a special one. Our room was beautiful with a breathtaking view of the ocean. The food was excellent. I can t wait to come back soon.

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Seth Jefferies
Reviews 1
2020-12-04 22:04

The resort was really more than I expected. Clean,...

The resort was really more than I expected. Clean, very friendly staff and a few surprise services included such as ironing, shoe shine, etc.... I also didn't expect it to be as close to the water as it was, but there is a very nice beach not 100 yds from the resort. Very pleased with the experience...

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Emili-Erin Puente
Reviews 1
2020-12-04 18:04

Everything was above and beyond on our expectation...

Everything was above and beyond on our expectations! From the moment we arrived we were greeted with kindness, respect and professionalism! We received bottles of water, and a sweet little box of delicious chocolates! We were there celebrating my birthday and received the kindest note and more choco...

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Regan Jones, RDN
Reviews 1
2020-12-03 23:39

Nice hotel close to Atlantic Beach restaurants and...

Nice hotel close to Atlantic Beach restaurants and shops. Friendly staff. Love that resort fee covers in room snacks and drinks. Downside is small pool area, but close proximity to beach is a plus. Shower curtain was a bit grimey in our bathroom, but otherwise the small room was nicely decorated, co...

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StacIE- Proud American Upchurch
Reviews 1
2020-12-03 19:32

Great spot for a girl's spa weekend or a romantic ...

Great spot for a girl's spa weekend or a romantic get away. The area right around the hotel has tons of great restaurants and unique little shopping boutiques. The service at One Ocean is unrivaled with a personal butler (can't recall what they call it) to get you ice, steam your clothes, turn you...

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Beau McBride
Reviews 1
2020-12-03 00:14

I've stayed here several times now and really enjo...

I've stayed here several times now and really enjoy this hotel. You cannot beat this location. Out of the front, you have quick access to an array of excellent restaurants, bars, and shopping. In the back, you can enjoy the ocean views while you work out or Wade in the pool while listening to the oc...

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Kelly Knapp
Reviews 1
2020-12-02 19:02

My husband has had work down in Jacksonville and w...

My husband has had work down in Jacksonville and we have been staying at One Ocean every other week for the past 4 months. We cannot say enough good things about it! The rooms are wonderful, the location couldn't be any better, and the staff is 5 stars! We started coming in March when quarantine fir...

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