Called today. All the equipment installed by NVPools a few years ago fell apart. Customer service today said that someone can look at it today but not fix it until next week. When I asked if they could come sooner, response: "No. Then call someone else!" and he hung up on me.
WORST CUSTOMER SERVICE...
I highly recommend this company. Whether it s a residential or commercial pool, NVPools has the personnel and knowledge to keep your pool functioning at the highest level.
I would give a 0 if I could. They signed a contract with our community 2 months ago. They came and worked for one day. Then bailed on us and told us they weren't coming back. They said they bit off more than they could chew and had too many other pools to get ready for the season. I would think very...
We've had our pool for over 7 years now. We've been searching for a good reliable company to open/close and service our pool since then. This past year NV pools was recommended to us after 6 previous years of companies that would never show, or never respond...I can't believe it took me this long ...
Very Disappointing.... While looking for a pool company that would build our in-ground pool, they were the first company that actually came out to discuss our project, but that's where it ends, after explaining what we wanted, and a review of the yard, the company Rep, left and after several week...
Great company. Very experienced staff. Consultative and professional with expert advice. I would definitely continue working with them.
I have been pool committee chair for our pool since the 1990's. We have been using the services of NV Pools for the Kingston Chase neighborhood pool since 2008, they have provided exceptional and consistent top notch service to us every year. They have provided services from regular maintenance to m...