NewEdge Car Services

3.9 · 117 reviews
W
WESLEY WALKER
Reviews 1
2020-12-27 06:02

It takes 30mins to get a vehicle after giving them...

It takes 30mins to get a vehicle after giving them the reservation, then instead of doing the vehicle check before you get the vehicle, they take pictures instead of recording it and that takes another 20 mins, so the entire process takes almost a hr... has to be a better way, oh yea there is CC Ren...

Read full review

J
Jana Paremoud
Reviews 1
2020-12-26 18:51

Edge has been a great partner to Discover Outdoors...

Edge has been a great partner to Discover Outdoors. While there was an adjustment period when we first started working exclusively with Edge, they have made every effort to make the transition as smooth as possible for us. The Edge team that I have worked with is very responsive and accommodating. O...

Read full review

R
ree merrill
Reviews 1
2020-12-24 08:26

I used Edge Auto for a film shoot and they not onl...

I used Edge Auto for a film shoot and they not only gave us top quality in perfect condition vans, but were so easy to work with! The return was as easy as the rental. I'm NEVER renting from anywhere else again. These guys are amazing!

Read full review

N
Nick Pak
Reviews 1
2020-12-14 22:16

Incredible customer service. We use them for cater...

Incredible customer service. We use them for catering events and need to call from time to time to pull up invoices, etc. Pleasantly surprised at how quickly and professionally they get things over to us. Way better than everywhere else in the city. Thanks, Edge!

Read full review

J
Jess Weiss
Reviews 1
2020-12-14 08:46

I've worked with hundreds of vendors, and Edge is ...

I've worked with hundreds of vendors, and Edge is simply exemplar.
We have worked together for years, from big to indie productions, and when COVID-19 hit, they were one of the first vendors I called. Without hesitation, they said yes to helping take PPE to the frontlines and feed the freelancers i...

Read full review

S
SEBA ACHAVAL
Reviews 1
2020-12-11 03:05

VERY GOOD AS USUAL.

VERY GOOD AS USUAL.
NOW THEY HAVE MOVED TO BROOKLYN IS PRETTY MUCH SAME DISTANCE FROM WHERE I LIVE IN THE CITY,
PLUS THEY HAVE AVAILABLE PARKING 24HS
IF YOU NEED THEY HAVE A CAR SERVICE AFTER RETURNING LATE NITE WITH DECENT FARES.

Read full review

R
ryan duggan
Reviews 1
2020-12-05 11:18

I have just recently found Edge through a friend o...

I have just recently found Edge through a friend of mine. I rented a minivan for a family vacation. I just have to say that customer service was really nice and friendly. i asked them so many questions but they were helpful. the vehicle was in great condition. the whole thing went off without a hitc...

Read full review

D
Drew Rahimi
Reviews 1
2020-11-20 09:18

I initially had problems with this company and aft...

I initially had problems with this company and after putting a review negatively on them their customer service reached out to me and very kindly gave me restitution for my list issue. Though it's not perfect I do appreciate that they tried to fix my problem

Read full review

P
Pedro Schmidt
Reviews 1
2020-11-08 11:58

Hate to give bad reviews but unfortunately we got ...

Hate to give bad reviews but unfortunately we got the worst unexpected experience yesterday.
I own a tour company in NYC and we take trips upstate every weekend and we decided to try Edge for the first time.
We got charged twice the price we agreed on with hidden fees. Over $500 for a day, this is...

Read full review

J
joe vinci
Reviews 1
2020-11-06 06:45

I had a very poor experience with Edge. I was char...

I had a very poor experience with Edge. I was charged $172 for a gas charge, which is insane, and we even tried to fill the tank before arrival but couldn t figure out how to get it filled. The gas tank was rejecting any gas we tried to put in, even the attendant couldn t figure it out. I think Edge...

Read full review

R
rico Valentines
Reviews 1
2020-10-28 16:13

I'm a TEAMSTER. They never let me park my car when...

I'm a TEAMSTER. They never let me park my car when I use there trucks. They say park in the street, but past 5am there is no parking available in the street. If I have to start work at 10am, I have to get there at 4:30am to get a parking spot and wait 5 hours and 30min to start work. And sometimes I...

Read full review

A
Adam Abramson
Reviews 1
2020-10-20 13:48

Gratitude does not even begin to express my love f...

Gratitude does not even begin to express my love for Edge Auto. From the people on the phone to the drivers, each individual works tirelessly to provide my company with quality service. I recently saw some one star reviews on here and I'm baffled as to who would give them such a poor review. Every i...

Read full review

D
Darcy Jones
Reviews 1
2020-10-04 06:10

I've been using Edge for years and there's no comp...

I've been using Edge for years and there's no comparison. The service is always professional and friendly. The vehicles are always clean and in perfect condition. Being a 24-hour operation also makes life easy, you can pick up and drop off vehicles round the clock!

Read full review

K
Keith Peterson
Reviews 1
2020-09-10 00:03

Edge Auto Rentals has been serving our business we...

Edge Auto Rentals has been serving our business well. Our company typically does indie movie shoots in the early morning. Never once have we had to worry about your employees being sluggish or tired. Edge Auto Rental enlists quality staff and is a wonderful business as a whole.

Read full review

H
Henry Famularo
Reviews 1
2020-09-09 11:15

As a Still Photographer renting equipment and truc...

As a Still Photographer renting equipment and trucks or vans to transport it, I have come to use most rental agencys in NY. Edge auto clearly crushes the competition. They always have the vehicle I request ready, clean and ready to go, unlike some of the larger companies where I reserve a vehicle th...

Read full review

A
Adam Thayer
Reviews 1
2020-09-04 21:03

I've been working in production for years and usin...

I've been working in production for years and using Edge for all my rental needs. From photo to commercial or even feature films Edge has always supported me with what I need. Their customer service is amazing. Starting with the people at the kiosk for my crew to receive the trucks and all the way u...

Read full review

E
Evangelia Vandoulakis
Reviews 1
2020-07-23 23:09

Worst experience ever! Was fraudulently charged fo...

Worst experience ever! Was fraudulently charged for alleged damage over 2 1/2 weeks after truck was dropped off!! The vehicle was checked at drop off and no damage noted. Never heard anything about it until after the card was charged. BEWARE!! Deceptive and fraudulent practices!! Would give negative...

Read full review

A
Ajay Ghuman
Reviews 1
2020-07-22 06:15

Rented several vans for several months for a compa...

Rented several vans for several months for a company project. Returned a van and asked the front counter gentleman who s name was Darrien to call a cab for me, his direct response was we don t do that... Don t you have Uber? This after my company spent thousands of dollars renting with Edge R...

Read full review

O
owen berkowitz
Reviews 1
2020-06-16 18:09

I am a frequent rental customer at Edge auto. Co...

I am a frequent rental customer at Edge auto. Coming into town almost weekly for a few days, I need a quick, smooth and reliable experience in grabbing a car, all shiny and ready to go----often at a moments notice.

This crew rocks it...they kill it! And always with a genuine smile.....
Edge h...

Read full review

N
Nick Stergiou
Reviews 1
2020-06-09 21:39

The Midway/Galpin of NYC!

The Midway/Galpin of NYC!

I have been using Edge for years. The best diverse fleet of vehicles, great customer service, and they have also been helping during covid-19 with PPE deliveries and food drives with Feed The Freelancers.

If you re coming to NYC from LA, this is where entertainment pr...

Read full review

J
Jessica LEVAUX
Reviews 1
2020-05-26 05:52

Smooth rental: fast and easy pick up and drop off....

Smooth rental: fast and easy pick up and drop off. It s a bit more expensive than U-Haul if you are moving from and to a small distance but I wasn t charged extra fees, the 103$ (incl. tax) for a standard cargo van are for 24h and 100miles which gives a lot of freedom and the employees were super ni...

Read full review

M
Matt Vega
Reviews 1
2020-05-23 12:42

If you need to rent a vehicle for production or pe...

If you need to rent a vehicle for production or personal use, EDGE is where it's at!! I've been renting from Edge for the last 10 years or so, and they have never once disappointed. Every interaction is a pleasure, and most of all, they act like PEOPLE, not a corporation. This is the difference in w...

Read full review

G
Graham Austin
Reviews 1
2020-05-13 09:37

A completely disorganized joke of a company. If yo...

A completely disorganized joke of a company. If you need any form of service or support from them, don't expect it. They're good at exchanging money for keys, but that's about it. When it comes to any issues, they blame each other, push you around, accuse you of being the problem, tell you to come b...

Read full review

D
Don Robski
Reviews 1
2020-05-10 11:31

On Saturday Dec. 5th, 2018 the truck I rented batt...

On Saturday Dec. 5th, 2018 the truck I rented battery died I couldn't get any help from you guys.
You told me you don't have any maintnance services on the weekend so I had to pay $75 just to get a boost from pop-a-lock cause you guys coudn't help at all on that cool & rainy day Thanx Edge

Read full review

T
Thomas Overmiller
Reviews 1
2020-05-09 04:09

Our church has rented vans from Edge annually for ...

Our church has rented vans from Edge annually for several years in a row and have never been disappointed. They provide well-maintained, newer model vehicles at a competitive rate. I have never found a better deal in NYC. They are easy to work with. Picking up the vehicle and returning it is a fast ...

Read full review

W
W M
Reviews 1
2020-05-04 05:29

Someone driving a van from this business ran a sto...

Someone driving a van from this business ran a stop sign at 6:30 this morning on Morgan Ave in Greenpoint and nearly caused an accident.

The driver of 13616 MK is currently driving through bike lanes and continuing straight through turn only lanes to cut off cars (4/15/19 4:15PM)

Read full review

M
Muriel Samuel
Reviews 1
2020-04-05 07:12

Professional, reliable, punctual, it's always a pl...

Professional, reliable, punctual, it's always a pleasure doing business with Edge. They know very well our needs in terms of production services, they anticipate our questions and always make sure that we're all satisfied with their work. They definitely "deliver"! And now that they moved to their n...

Read full review

N
Nadia S
Reviews 1
2020-04-04 00:14

I hate posting negative reviews but just had the w...

I hate posting negative reviews but just had the worst experience here. Booked a car last week to take a Sunday group trip out of town. Card charged. All good. Got to pick up rental on Sunday morn and told policy changed only accept New York licenses and that's it. Super unhelpful and unapologetic c...

Read full review

C
Christina Hurley-Scott
Reviews 1
2020-03-16 02:33

Great selection at vehicles at very reasonable pri...

Great selection at vehicles at very reasonable prices. Service was very professional and efficient. The car I rented was very clean and well serviced. Would definitely recommend Edge Auto Rental and will be using their service again.

Read full review

M
Megan Kelly
Reviews 1
2020-03-12 21:37

Always great customer service. Friendly and profes...

Always great customer service. Friendly and professional staff. Vehicles are always in great condition: clean and well maintained. Their move to Brooklyn has helped us to get our PA's on their way sooner in the day. Wouldn't rent with anyone else!

Read full review

S
Spencer LeClaire
Reviews 1
2020-03-07 23:49

I just worked on a job where I drove an Edge fifte...

I just worked on a job where I drove an Edge fifteen passenger van, and I have to say, I had a great experience driving the vehicle. All of our vans and trucks were very new, and Edge's check out process was very helpful. In all of my experiences with Edge Auto, their employees have always been very...

Read full review

View all reviews on Trustburn