was directed to Multicare by manufacturer for a repair under guarantee.
Response was very prompt. Communications were courteous and helpful. Within 48 hours of me sending the item (by normal post), they had acknowledged receipt, assessed it, despatched a new unit and delivered to me. Couldnt have ...
I recently dealt with this company. They were excellent in every respect of their dealings. In particular:
1. My unit for repair was a Harman Kardon MS150 portable player (which is now a discontinued model) which had ceased to load CDs. Multicare issued me an RMA number, which tracked all movements...
The worst customer service you could ever imagine I'm not talking about the time taken for their "engineers" to do nothing, promising to assess the device in a few days. Actually taken 3 weeks. And if I wouldn't call, it could be definitely much longer... But the swearing receptionist in front of t...
Very efficient support service for an issue I had with a faulty set of AKG headphones. Highly recommended
At first Multicare weren't able to fix my HK speaker but having returned it a second time it is working perfectly. Always prompt to respond, helpful and efficient.
Very professional. Friendly staff and excellent service
My JBL Charge 4 developed a fault and Multimedia were extremely good and fixed it as quickly as they possibly could. Despite having to wait for an extra part to arrive, I received my speaker back within 2 weeks of sending it off in perfect working order with a new main board and battery- great servi...
finaly someone who been able to fix my H/K AVR 460 in all UK
I have had a very good experience with this company, I have owned a JBL product that has broken a few times now. Multicare Electronics have been able to repair or replace my product without any hassle. The only thing you could slate this company on would be the time it takes for the courier service ...
Fantastic service - fixed my HK 3770 amp and directed as to how best to use it - I highly recommend!
Recently had my jbl charge 3 bluetooth speaker repaired by multicare, excellent communication throughout and the repair was carried out and returned within a few days
Great service thanks again
My Roland versacamm vp - 300 wideformat printer kept blowing a fuse on the main pcb stopping the black and cyan ink head printing the issue was a Blown transistor in the end dropped it off and multicare on Monday this week they diagnosed More