Mobilesentrix

4.3 · 103 reviews
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Brock Reed
Reviews 1
2020-12-11 05:57

Our company has now been working with mobile sentr...

Our company has now been working with mobile sentrix going on two years. The quality and customer service is much better than alot of the suppliers in this industry. I have tried all types of suppliers and everyone has issues from time to time. if your looking for a company that has quality parts, g...

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Amber Savoy
Reviews 1
2020-12-09 03:05

lot of screw-ups and zero accountability and terri...

lot of screw-ups and zero accountability and terrible customer service when they mess up!
No longer my main supplier! They messed up, refused to cover a $20 overnight to make it right and now have lost thousands in future spending! Ignorant business move on their part!

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Scott Abbott
Reviews 1
2020-12-03 02:19

ive been working with MobileSentrix for exactly on...

ive been working with MobileSentrix for exactly one year now and it's been an incredible experience. the customer service is great, always willing to help in any situation- returns are never questioned and immediately credited to your account- LCD buyback always go smoothly and they pay top dollar- ...

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Cyberion Columbia
Reviews 1
2020-12-01 14:46

best place to get any electronics replacement part...

best place to get any electronics replacement parts. i am a retailer in this industry and this is our go to place to get the best quality products with out any doubt. they are always accurate on order and unlike other vendors they package their products much smarter the other guys around. when you ...

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Rob L
Reviews 1
2020-11-18 12:56

Slow customer response time. Misleading prices fo...

Slow customer response time. Misleading prices for lcd buy Back (quoted at $500 for good lcds received back only $180), misleading last minute add ons option to previous orders placed/Not shipped yet. I wouldn t be surprised if the screens I ordered are low quality

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Amanda Felske
Reviews 1
2020-11-11 22:40

Mobile Sentrix has been my main supplier for quite...

Mobile Sentrix has been my main supplier for quite some time now and hands down has had the BEST CUSTOMER SERVICE of all the places I've used!! Saad is my go-to person, he gets it done for me every time no matter if it's a small or big order. Besides that they have amazing LCD buyback prices and the...

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Daniel Okagbare
Reviews 1
2020-11-06 12:26

Definitely the best parts supplier around. They ca...

Definitely the best parts supplier around. They carry thousands of products on their website. It's like a candy store for repair shops. I particularly love the layout of the motherboard section for iPhones. They also buy back broken OEM screens and offer great rates for those as well. The few times ...

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matthew smith
Reviews 1
2020-10-17 12:31

Best Wholesale cell phone parts company especially...

Best Wholesale cell phone parts company especially iPhone Parts and iPhone screens. Awesome quality and we will use this company for life. I also tried the Mackbook Pro Parts and Sony ps4 parts, it also at high quality and reasonable prices. i must say about great customer support services. i love t...

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PC Knights
Reviews 1
2020-10-14 21:18

We've used MobileSentrix now for about 3 years and...

We've used MobileSentrix now for about 3 years and we had juggled suppliers a few times in the past. By far the easiest and most predictable to work with. You can always reach someone by phone if needed, shipping is always on time and well packed. We've never had any damaged parts. Returns are super...

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Rikki Vaydor Vedder
Reviews 1
2020-09-15 22:56

Best distributor on the market! Cost being slashed...

Best distributor on the market! Cost being slashed daily, most cost effective and promising parts quality available from any distributor anywhere in the world. Part cost so great and quality so good they're even able to capture UBREAKIFIX franchises' business even beating UBREAKIFIX own Distribution...

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Ceejay_Gaming
Reviews 1
2020-09-14 06:27

These guys have a very good customer service, they...

These guys have a very good customer service, they reply on time and am really looking forward to work with them. I ran into some trouble signing up on their website but shout outs to Xiomara for going out of his/her way(apologies cause I don't the gender) to make sure my user account was up and run...

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Randy Letter
Reviews 1
2020-09-07 23:17

I think they're the best so far, the customer serv...

I think they're the best so far, the customer service, return policy, being helpful, pick up the phone anytime you wanan talk to them specially one of the manager Moosa, he is one of the rare ones, I've never seen a guy like him so much patient, polite and skilled in customer service, they even giv...

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Nguyen Xuan Hung
Reviews 1
2020-09-05 18:59

PROS

PROS

Good qualify for screen, flex and camera.
Friendly people on the phone (have go out of their way many time for me)

CONS:
Bad quality Amp-Sentrix battery. I have many come back broken in less than 3 motenths
Big bulky packaging on iphone screen make hard for fit in drawers and shelve...

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D B
Reviews 1
2020-07-28 18:02

ABOVE AND BEYOND SERVICE!! I placed my order close...

ABOVE AND BEYOND SERVICE!! I placed my order closer to 5PM on a Friday fully expecting it to be shipped next business day (Monday). I received an email from them LESS THEN 30 MIN LATER!!!! saying that FEDEX had my package ALREADY :O :O .... :O read that again. Not only was it packaged and labeled in...

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Adam Pacio
Reviews 1
2020-07-20 06:05

The customer service here is amazing. To their cre...

The customer service here is amazing. To their credit, the staff here has always been genuinely concerned with resolving any issues I ve had in the past. Also, the quality on parts and shipping is always top notch. I ll always be loyal to this company as my supplier.

Special Thanks to Matan for h...

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chadrslack
Reviews 1
2020-07-16 21:54

Truly a great company to purchase from . In the el...

Truly a great company to purchase from . In the electronic repair industry it s hard to find quality parts at an amazing price . Shipping is affordable , they stand behind their parts . We have had a very low RMA rate with Mobile Sentrix . I must add that if there is an issue you get a person who k...

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Simplify Simple
Reviews 1
2020-07-16 06:32

Incredible! Their shipping is affordable, their pr...

Incredible! Their shipping is affordable, their product is thoroughly tested and every question is solved within minutes by their excellent staff. I have searched for a product supplier for years with this level of consistent quality. Thank you!

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Jacob Batterman
Reviews 1
2020-07-08 02:08

Good: Fast shipping and good deals on board level ...

Good: Fast shipping and good deals on board level components.

Bad: I've had issues with well over half the screens I've received and the buyer is responsible for return shipping, so it's a huge loss with that much defective product coming your way. Quality control is very poor if it exists.

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tolbert cates
Reviews 1
2020-07-03 14:21

Great Company, can say for sure this company alway...

Great Company, can say for sure this company always goes above and beyond. We have been placing daily-weekly orders with this company for 2 years and they always deliver. Sounds like they are always busy, but the employees go out of their way to make sure you are equally represented. Our defect rate...

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Jake Miller
Reviews 1
2020-07-03 09:49

Hands down the best supplier i've dealt with. Mobi...

Hands down the best supplier i've dealt with. MobileSentrix replaced 3 other suppliers that I previously used for parts. Defective items are very rare and customer service is great if you ever need it. Packaging comes ready for inventory tracking and looks good too. No more bubble wrapped, taped up ...

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Jamy Lopez
Reviews 1
2020-06-18 14:57

Worst customer service I have ever encountered in ...

Worst customer service I have ever encountered in my life. Got my oneplus 6 screen repaired and the company ordered their screen from mobile sentrix. I put a case and a full screen protector, the phone fell from my hanging earphones less than 1 ft off the ground,into a gym mat floor and the actual s...

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Mac De
Reviews 1
2020-06-12 11:37

I have been in the business for over seven years a...

I have been in the business for over seven years and I can say that electronics are never 100% but when there is a problem I can honestly say that this company takes care of their customers,The lifetime warrantee that really does mean something they stand by their product no matter the problem!!

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Mr G
Reviews 1
2020-05-16 09:13

Very disappointed with their customer services. Ve...

Very disappointed with their customer services. Very unprofessional and took a run around to get answers, I was a potential wholesale buyer, but after what I experience. Nope. Asked about prices for non consumers versus consumer they go well depends on how much you spend. So not a thier pricing they...

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Muhammad
Reviews 1
2020-05-12 23:17

I have multiple stores and been ordering parts fro...

I have multiple stores and been ordering parts from past one year and I would say that I am super satisfied with their quality. I have tried almost all major suppliers in US but found these people far better. Best thing is to when it comes to return any defective parts their process so smooth and sp...

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Cell Phone Genius
Reviews 1
2020-05-03 23:42

Xiomara helped me add an item to a previous order ...

Xiomara helped me add an item to a previous order in less than 5 min! What I'm saying is their customer service is top notch, price comes into the equation for our purchashing but customer service has big part too! keep it up guys CPG, Team - Irving, Texas

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Edward Thomas
Reviews 1
2020-04-18 09:23

I have been using this company on and off for a wh...

I have been using this company on and off for a while for my Tech Repair business and they never disappoint. Quality products, reasonably priced and the shipping is awesome! I m a lifetime customer now! Pictured below is a 2020 MacBook Pro screen I just ordered yesterday evening and it was delivered...

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D B
Reviews 1
2020-03-25 19:10

ABOVE AND BEYOND SERVICE!! I placed my order close...

ABOVE AND BEYOND SERVICE!! I placed my order closer to 5PM on a Friday fully expecting it to be shipped next business day (Monday). I received an email from them LESS THEN 30 MIN LATER!!!! saying that FEDEX had my package ALREADY :O :O .... :O read that again. Not only was it packaged and labeled in...

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The Phone Hub
Reviews 1
2020-03-17 05:31

Top prices paid for LCD recycling, quality control...

Top prices paid for LCD recycling, quality control could be better. Customer Service? No response or comp on overnight order when i7 LCDs came in defective. Tempered Glass protectors are also good quality, price & presentable packaging.

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Matt G
Reviews 1
2020-03-13 14:34

Top tier company. Best parts on the market, and th...

Top tier company. Best parts on the market, and they are constantly improving. Any issues I ve ever had have been quickly dealt with from their awesome staff. My business wouldn t be where it is today without MobileSentrix. If you re just starting out I highly recommend using them.

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hunter reeves
Reviews 1
2020-03-11 21:58

Im Distict manager of The Smartphone Medics and I ...

Im Distict manager of The Smartphone Medics and I have to put in large orders and make sure Quality is Good and trust me when I say these people know what they are doing. Trust them an no one else, Looking forward to watching you grow. Great job guys!!!!

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Kyle Jagassar
Reviews 1
2020-03-02 04:03

These guys know customer service. And have a excel...

These guys know customer service. And have a excellent website for ordering Parts. They have great prices. Placed my first order and very excited to see the quality. From what I have heard they are the best in the nation and aswell have lifetime warranty on all parts which is a huge deal having a re...

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Michael Finke
Reviews 1
2020-02-21 23:19

Best prices, best quality, and the best staff of a...

Best prices, best quality, and the best staff of any company across the industry. The warehouse & shipping departments have always been 100% on point. The standout customer service is how customer service used to and should be still. While the entire customer service team is phenomenal, I have to...

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uBreakiFix South Austin
Reviews 1
2020-02-16 05:36

Every time I call the Mobile Sentrix I end up spea...

Every time I call the Mobile Sentrix I end up speaking with people who are interested in putting in extra effort to help out. Saieed helped me out today over the phone when I wanted him to combine two orders that I had made so that I could save on shipping. Thank you!

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Steven Mathai
Reviews 1
2020-02-09 01:23

Hands down the best supplier I ve ever dealt with....

Hands down the best supplier I ve ever dealt with. Their website is very efficient and so are their employees. Moosa and Xiomara are always ready to help me whenever I need and that never ceases to amaze me. Keep up the good work fellas, you have a customer for life!

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Gadget Repair Clinic
Reviews 1
2020-02-01 20:14

I have been extremely happy with the customer serv...

I have been extremely happy with the customer service of this company. They have truly made running my business easier with their great parts, easy return policy, legit buyback program and easy to reach customer service reps. Any issues I've ran into were handled professionally and in a timely manne...

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Danny Sue
Reviews 1
2020-01-23 19:58

Just recently ordered some products for my mobile ...

Just recently ordered some products for my mobile repair service and cannot be more than happy with the customer service. Marcus was able to answer all of the questions and even went above and beyond by telling me different techniques that can be used for a few repairs. Absolutely knowledgeable abou...

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