We've been a customer for years and always had great service! They get us in on their schedule real quick. The woman on the phone has always been pleasant and knows the information needed for the driver about my location. I would definitely recommend them!!
Joe was my realtor when buying my home almost 4 years ago, and is the one who recommended to use his oil company. He was great with the house buying process so I figured I'd give it a go.... well each year that goes by the staff just seems to get ruder and ruder. The customer service that comes alon...
My husband and I have owned our home for around a year and a half now and each time I've called to ask for a delivery the woman that answers is always so friendly and polite. She always gives me a day that they will deliver and they always stay on track. The drivers are also very professional. It's ...
Sludge oil. This stuff is terrible. Clogged my furnace up after one fill. Never use them again.
I spoke to many companies also including HVAC business. All said to stay away They go to the port and see that your fuel is taken from the bottom of the barrel. They said you are the last to pump b...
I used Midnight oil for the first time today and they were great. I was suppose to be home and I ended up having to work and the driver called me and we discussed where the tank and everything was and he was able to fill the tank for me. I had no idea where it got filled or anything and he was abl...
Wanted to switch oil companies so I gave midnight oil a call the woman that answered the phone was very unpleasant and rude. She spoke down to me and seemed to have no answers to any of my questions she was obviously less than concerned and acted highly irritated by the few questions I had that seem...
Great company to deal with that provides excellent customer service. They always return phone calls and they always deliver on the day they tell us they will be here.
Been with this company a long time. I have never been disappointed.
Very unsatisfied with their service. I applied for emergency heap on Monday and was told by my worker to call and set up a delivery time when I got home from my appointment. The woman that answered rudely told me she had nothing from my worker and that she doesn't call and set up an appointment ...
I am always a satisfied customer, minus the rude and unprofessional staff answering the phones! If we could order online and not have to deal with the confrontational attitude I would give more stars! The drivers are always pleasant and the price match is great! Strange to feel completely opposite w...
good luck getting a delivery no one ever answers the phone
Always have been great service and prompt deliveries pleasant drivers great all around
Great company always there for you. I've worked in this business for years same oil as everyone else but a better price!!!!!! Bigger company's have more overhead that's why you pay more for their oil bottom line. Pay your bills on time and you won't have a problem thanks midnight oil for all your ye...
I have been using Midnight oil for a couple of years and never had a problem. Their prices are competitive and customer service has been great. Highly recommend.
Asked that they fill my oil tank and they only put 100 gal in. Called to Let them know and was told I would have to pay the new price. Bad customer service.
I don't know why all these bad reviews. I moved here 2 years ago and tried 3 companies. This company has always had great customer service. I have run out of oil before "my fault", and when I called the lady was so nice, sent someone over the same day. Yes they are very busy and you do sometimes get...
Very unhappy with their service. I am a single mom of 2 teenage boys, have been their customer for many years. We moved into a new house and the location of the tank to fill it is in the back of the house and difficult to get to. The driver and I figured it out last time and it went fine . I agreed ...
Was our first oil company, used for only 3 or so months. Secretaries were always very rude, and did not effectively pass on information, which caused issues. Went through Eggleston after that, and have been a satisfied customer of theirs for years now. I'm big on good customer service. These folks ...
Absolutely awesome company and owners we have used them for 25+ years.
I have always had a pleasant experience with the office staff as well as with the drivers.
very poor service,ran out of heating oil 3 times in 3 years,first 2 times took 5 days to get delivery,last time 5 days later,no show at all.YOU CAN DO A LOT BETTER THAN THESE LOSSERS!
Best oil company around,very friendly staff and fair prices,always there when you need them
Never had a bad experience. If anything, they have always gone above and beyond.
Great service and improved customer service. Good job listening to your clients!
We have lived in this area for a very long time. We have ALWAYS used Midnight Oil for our needs. They are always at our home when they say they will be and they offer a competing price. I notice that those who get it for free are complaining about the price. Isn't that convenient... man, wish I got ...
I suggest not using Midnight Oil.
They are disrespectful, unprofessional and discourteous.
There are several other more customer friendly options available locally, use those options.
You've been warned.
I'll await the woman who answers the phone responding to this review with some nonse...
Thank you Midnight Oil. I ran out of oil this morning and called. I was told no trucks were going out to my area today, but they would get out to me sometime today. 2 hours later my wife told me they came and delivered already. The driver offered to get the furnace going for her. You guys are the b...
I have always been very happy with them.Always pleasant on phone when I call and prompt service.I appreciate Midnight Oil
Wow after all these reviews I will not have them deliver oil. I noticed they play games with their prices also. I was told by a well known HVAC company that this oil is not good at all. Said there is a difference and you will have issues in the future with th poor quality of oil. Looks like I l...