K

Kim Elmendorf
Review of Midnight Oil

3 years ago

Joe was my realtor when buying my home almost 4 ye...

Joe was my realtor when buying my home almost 4 years ago, and is the one who recommended to use his oil company. He was great with the house buying process so I figured I'd give it a go.... well each year that goes by the staff just seems to get ruder and ruder. The customer service that comes along with it is sickening. The employee had an issue with bleeding the line states " he had no idea how to do it" and that he would send someone else. Well over 24 hours went by and I heard nothing, called and left voicemails, sent a fb msg and eventually just had someone else come bleed the line since their hours are only until 3 pm. Then I receive a nasty call from Nancy how it is not really their job to bled the line and that she doubts her employee would tell me he didn't know how do it. This lady is by far the rudest and I can't believe she's allowed to work with people. Done paying from services from them. Will GLADLY be switching companies.

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