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Courtney Glinski
Review of Midnight Oil

4 years ago

Very unsatisfied with their service. I applied fo...

Very unsatisfied with their service. I applied for emergency heap on Monday and was told by my worker to call and set up a delivery time when I got home from my appointment. The woman that answered rudely told me she had nothing from my worker and that she doesn't call and set up an appointment and that she has 7 days to set up a delivery. So much for emergency heap! When finally delivered on Thursday, I was charged $0.18 more a gallon than a regular customer. Their excuse was that they don't get paid from heap right away. So they just make up a price? You are giving me kerosene now and you should charge what you are charging now. Are you going to reimburse me if the price is less when heap comes in?? I doubt it. I call this taking advantage of the system!!

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