Microbytes Rosemère

3.5 · 115 reviews
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N mac
Reviews 1
2020-12-08 10:52

Was on a vacation day today.

Was on a vacation day today.
The last thing I wanted to do was spend it in a computer store.
My hard drive crashed on my other laptop.
I was speaking to Andrew, knew what he was talking about, I walked out with a new laptop.(keeping in mind my other was 8 years old and using Vista)
I read the re...

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Victor Lemay
Reviews 1
2020-12-07 08:24

I went to the place there was great service and ev...

I went to the place there was great service and everything but some staff are always in a rush but or else great place. I want a gaming pc but i dont like shopping online for things that cost alot of money so.... i have a question, can i build a pc from scratch and have help from an owner?

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Angelo Palermo
Reviews 1
2020-11-18 03:27

No matter what the OTHERS say I've gotten the numb...

No matter what the OTHERS say I've gotten the number 1 service in sales and repairs, and yes it really does take time to upgrade a system due to multiple tasks to add that peripheral you need, weather you do it at home or in the store ( adding the peripheral to your setup, adding the driver for it, ...

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Sephyr ArtCore
Reviews 1
2020-11-14 03:54

After a catastrophic experience at MicroBytes Cent...

After a catastrophic experience at MicroBytes CentreVille, I was told to go to this one, and boy i didn't regret. Minor a small mistake (which is probably ultimately a misunderstanding) the service was excellent. Went back the next morning and everything was fixed afterward. Fast and accurate servic...

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Romanticsman
Reviews 1
2020-11-13 16:15

Such small companies, even if they are a chain lik...

Such small companies, even if they are a chain like Microbytes, should cease to exist! They have no warranty for anything that they consider not in stock, which constitutes a "special order". So even if you bought something literally less than 24 hours ago and want to exchange it for another better ...

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Daniel Chicoine
Reviews 1
2020-11-09 11:26

This is a good place for a glitch and if you do no...

This is a good place for a glitch and if you do not want to wait after an order online or if the person can not move far. Their prices are exorbitant compared to the competition like Canada Computers or small suppliers. For my part I prefer Newegg, Amazon and Canada Computers ..

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Bruno Denis
Reviews 1
2020-11-02 21:59

At least the salespeople are super nice and sociab...

At least the salespeople are super nice and sociable, but I'm giving 2 stars because of the price.
You make a quote, you see the price at the end (full pc) t like ah well it's not so bad, in the end you compare online it charges $ 1000 more ....

Usually a store will AT LEAST accept a price match...

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Jesse Rafters
Reviews 1
2020-10-26 04:19

They have most of everything you'd need for parts,...

They have most of everything you'd need for parts, but they typically don't carry high end product. I went in for a Threadripper and TRX40 motherboard and they didn't have any in stock at their location. Despite that, they're able to order the parts within a few days time.

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Jwen Fai Low
Reviews 1
2020-10-18 08:21

Highly recommended!

Highly recommended!

After asking them to flash my motherboard's BIOS for me, I had an issue afterwards, so I went back for help. They resolved it for me and were very patient and helpful throughout the process. Very, very satisfied with the service.

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Phil Aveline
Reviews 1
2020-10-17 20:29

2-10-21

2-10-21

13:30

Associate Alexis A was very very informative about how the backorder process is and explained well in detail how everything worked.

He helped me backorder my RTX EVGA FTW card for me and that he also opted in for me a ASUS Tuff.

Very knowledgeable guy and easy to get along ...

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XhexQC X
Reviews 1
2020-09-19 16:29

I just called in store for information. Worst serv...

I just called in store for information. Worst service I have received, he answers me I ask my question and he answers: no, good day and hang up, we are on May 7 at 11:35 am. I advise you all to never go to the store or even call them, their product is of very poor quality and the staff is unqualifie...

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Olivier Legault
Reviews 1
2020-09-13 01:55

I went in there to buy a fan for a PC I had. The s...

I went in there to buy a fan for a PC I had. The store manager (the man with the black Asus shirt) refused to sell it because he "knew" it wouldn't fit. After discussing it he kicked me out.

I am never spending my money there. I rather spend a bit more online than having to go trough this service...

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Utwardzony
Reviews 1
2020-09-10 06:23

I worked for MicroBytes two decades ago and much o...

I worked for MicroBytes two decades ago and much of the negativity it receives today was received back then as well. Speaking strictly as an employee, I can say that the business operates very fairly and the owner truly does go out of his way to make sure that you get the best price that he can offe...

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Mark Stafinski
Reviews 1
2020-08-14 04:02

These guys are gold.

These guys are gold.

Took my desktop in and it turned out to be a quick fix. Not only did the rep fix the problem, but also provided guidance on how to maintain my equipment for the future.

Give a man a fish, but teach a man to fish scenario here.

Prices are good (meaning better than most) ...

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matthieu trempe
Reviews 1
2020-08-10 07:11

the worst place I have ever been!

the worst place I have ever been!
before the sale he was super nice
I don't really know computers
I bought their graphics card and they make me believe that my power supply was wrong with me, who didn't know too much and trusted them
I take it I arrive dear me and my computer is not doing so wel...

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George Rampersaud
Reviews 1
2020-08-01 03:32

The service depends on who you land on... at times...

The service depends on who you land on... at times the service is incredible but the other half of the time you're asking yourself why you even came here... Consistency in service is lacking but the products and prices are good. If you know what you need, chances are they have it, but if you're goin...

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M.B Auto Detailing Car Care
Reviews 1
2020-07-27 05:03

Up until now i was satisfied,i bought an Msi gamin...

Up until now i was satisfied,i bought an Msi gaming laptop,i asked the salesperson if it was possible to install the ssd that was in my current laptop into the new one,and make it the primary ssd and the one already installed would be secondary so i wouldn't have to reconfigure the new laptop a simp...

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Richard Yiu
Reviews 1
2020-07-23 20:08

My computer had a power surge and it fried my powe...

My computer had a power surge and it fried my power supply and video card. The disagnosis was quick, but there was a problem sending parts back. Took a week to find out that the supplier would not take my parts back. When I came in, the manager was helpful and understanding and changed it all on the...

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Breeze Barton
Reviews 1
2020-07-21 16:35

Take your money elsewhere. Horrible Service, Horri...

Take your money elsewhere. Horrible Service, Horrible Prices, and Horribly Misinformed about how to run a business. You'll regret you ever stepped into the shop. Morty is very disconnected from reality. The only good thing about Microbytes is that there will always be good parking since there is no ...

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Sebastien Chouinard
Reviews 1
2020-07-17 06:45

I had never bought from this place before and the ...

I had never bought from this place before and the one time I did, I bought only 2 products, 1 Corsair cabinet and 1 Asus monitor that unknowingly sold me for at least 400 to 500 dollars more expensive than on the market. I asked several questions and of course the salesperson told me that this was t...

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Jeffery Vuorela
Reviews 1
2020-07-16 11:11

Sold me a part that doesn't fit my CPU and wouldn'...

Sold me a part that doesn't fit my CPU and wouldn't refund my money even though the staff said it would fit. Also brought my computer in for repairs and didn't actually fix it.
Very disappointed. Will not shop here again.

-edited response
If the owners response to my recent visit isn't enough t...

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Andrew Martin-Hugessen
Reviews 1
2020-07-09 23:46

Seems okay on technical competence, and very dedic...

Seems okay on technical competence, and very dedicated to customer communication. Really, really dedicated, such that I'm waiting 15 (make that 25) minutes to pickup and purchase a hard drive that was placed on hold earlier today.

Despite the excellence client service from the new 2-day old hire,...

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A D.H
Reviews 1
2020-06-25 00:41

Been here for various pc parts and every time, the...

Been here for various pc parts and every time, the staff have been so helpful. They always recommend the best parts for your budget and they were so knowledgable. Never pushed for expensive parts or parts that you might not need. I will come back since their service is way better than other computer...

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richard flanagan
Reviews 1
2020-06-22 13:10

Great shop, knowledgeable staff. It s nerd centric...

Great shop, knowledgeable staff. It s nerd centric, so if you don t know your stuff, bring a nerd pal along with (we re harmless). They re not traditional sales people, so while there s no white glove service, there s likely no hard sell either.

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Romain Legeay
Reviews 1
2020-06-18 00:28

I brought my laptop for hardware repair and dustin...

I brought my laptop for hardware repair and dusting. I was charged $ 75 for a quote (+ $ 25 for cleaning) and as an answer I was told that the parts could not be ordered (my laptop was a Samsung bought in 2012). After having recovered I dismounted myself and realized that dusting was far from perfec...

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Nicolas Sweeny
Reviews 1
2020-06-09 09:52

I am given an estimate of 3 to 5 days for a diagno...

I am given an estimate of 3 to 5 days for a diagnosis of reboot problem. After 10 days, I call to have a questionable answer and in a condescending tone that the problem was not found. After 15 days I still have not got a reminder.

This is the very definition of "amateurs" and I am unfortunately ...

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Leo Lee
Reviews 1
2020-05-06 03:54

Worst place to shop! Their prices are not competit...

Worst place to shop! Their prices are not competitive. One arrogant and disrespectful staff who clearly hates his job. Forget this place if you want to return something back! Their service after sale is really bad! TRY TO AVOID THIS PLACE!

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AJ Cordeiro
Reviews 1
2020-05-01 19:50

I've been a customer for over ten years. The servi...

I've been a customer for over ten years. The service is hit or miss. They can be very patronizing, which, as someone who works in a tech related field, helps no one and nothing, except their egos. Overall though, I find that most of them are courteous and professional, but a little bit commission hu...

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Bran
Reviews 1
2020-04-26 23:39

Where do I even start with this store ?

Where do I even start with this store ?
I called the store to confirm that they have items I needed to build a computer, they confirm and say they had them. On their website, one item said it was 74.99. In store, the salesman tells me it s 109$. I tell him that his website and anywhere else in Mont...

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Andrew Moroney
Reviews 1
2020-04-20 23:23

Computer hardware stores are not too plentiful the...

Computer hardware stores are not too plentiful these days. I know buying online has its advantages but a good store like this outweighs most of them by having knowledgeable staff and competitive prices.

Give these guys a shot for your next pc parts needs. You won't regret it.

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Tyler Nacke
Reviews 1
2020-04-18 23:56

The number of times I've been give misinformation ...

The number of times I've been give misinformation at this location is ridiculous. I walk in wanting a 5$ piece and they tell me I need a 200$ piece that, guess what, is currently on sale... Just now i found out that they sold me a version of Windows that they shouldn't have, putting me into a very u...

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Fady G
Reviews 1
2020-04-18 17:53

Non professional at all , Hard disk issue since la...

Non professional at all , Hard disk issue since last December 2017 , it was replaced by new one , four visits , every time I am charged for diagnostic , issue still not solved , submit a complaint , no response ! waste of time and money
Every time I had a confirmation that the problem will be sol...

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Shahram Ebadypour
Reviews 1
2020-04-01 01:26

Just watch out to buy from here because they're no...

Just watch out to buy from here because they're not the same anymore they don't accept any return as the guy told me when i brought back one of the part which i found $30 cheaper in amazon. Was only 5 minutes after o bought.
I always buy here with so much confidence because i knew if i change my mi...

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Bob Marcy
Reviews 1
2020-03-27 11:21

My go to place for almost everything computer rela...

My go to place for almost everything computer related. Friendly and knowledgeable staff. Build your own PC from scratch (choosing all the components) as I have done or have them build it from your specs.

They have complete off the shelf PCs, laptops, gaming chairs, you name it. If not in stock,...

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Crystal Cheat
Reviews 1
2020-03-18 08:16

*Please read if you plan to go there* Horrible ser...

*Please read if you plan to go there* Horrible service. I went there to buy a CPU cooler (Cooler Master EVO 212) but an employee recommended a smaller one (Cooler Master Hyper T4) because he said that it will fit in my case. Turns out the "small one" was a little shorter than the one i was going to ...

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Tarek R
Reviews 1
2020-02-28 19:44

Average computer parts retail store. I've been goi...

Average computer parts retail store. I've been going there for ages. Some staff and aloof. Some helpful. They always seems to be in a hurry. The best thing is to know what you want beforehand. I've seen a customer get yelled at once but that was ages ago.

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Andrei Michescu
Reviews 1
2020-02-26 21:07

Good source of spare parts for computers. Good adv...

Good source of spare parts for computers. Good advice, and available to order if not in stock. Knowledgeable when debugging hardware issues. A little on the pricey side, but then again you have the part when you need it and don't have to wait for delivery.

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Abdelkrim Chadi
Reviews 1
2020-02-20 19:14

Very poorly received by the agent for recovery of ...

Very poorly received by the agent for recovery of parcels ups, he wanted to have three proofs so that he could deliver the parcel to me, although I presented my driver's license and the notice stub that was stuck on my door to my house

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steve hatajlo
Reviews 1
2020-02-17 22:50

So, we have been a fairly good customer over the l...

So, we have been a fairly good customer over the last 5 years. We recently purchased 6 UPS from the Pointe-Claire location. One of them was defective and I tried to bring it in to be replaced or refunded. Got the major run-around and a refusal to take it back. They told me it was a special order...

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Robert Habachi
Reviews 1
2020-02-03 11:18

Went in because I had an ASUS Motherboard issues. ...

Went in because I had an ASUS Motherboard issues. Morty was super polite as well as his Staff members. They told me Diagnostics would take around 2-3 days. Got a call the very next day for pick up. They took the time to explain to me what was wrong, what they did etc.

For people who were complain...

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