Otto Beyer
Reviews 1
Matt Soundy
Reviews 1
Fantastic architecture, excellent pensions.
David Loftus
Reviews 1
I've been on hold for OVER HALF AN HOUR this is be...
I've been on hold for OVER HALF AN HOUR this is before I've even had a chance to speak to someone and after the 5 minutes of menu options to try and get through to someone. Absolute Joke of a company, stay as far away as possible.
Harry Moore
Reviews 1
Lovely building opposite the tower of London. Had ...
Lovely building opposite the tower of London. Had pension queries on the new dc rules and mercer made the answers extremely clear and concise. 5 stars
Pete Robinson
Reviews 1
Atrocious service, I have been automatically apolo...
Atrocious service, I have been automatically apologised to at least 45 times today, still haven't managed to get through. Get your act together. Absolutely cringeworthy service.
Awful
Awful
Awful
Awful
Awful
Louise Wright
Reviews 1
Looks like my previous review was deleted but I wo...
Looks like my previous review was deleted but I would like to update that it has now been 4 months and I am still unable to get my pension moved away from Mercer. I wish I could give this a lower rating.
Sarah Thomas
Reviews 1
What can I say about this company, there doesn t a...
What can I say about this company, there doesn t appear to be any redeeming features other that answering the phone and making positive sounds. From that position everything goes downhill, requests for action take weeks if not months to start or complete. Communication is next to zero, I have a larg...
Edward Richardson
Reviews 1
Legends
Tim Evans
Reviews 1
This company is a disgrace!!! Waited on the phone ...
This company is a disgrace!!! Waited on the phone for an hour and a half to get information on a pension and I still had no answer. I then rang the switchboard for an email address and they told me there wasn't one. I found this unbelievable and when "putting me through to the supervisor" there was ...
Mick Salmon
Reviews 1
It would have been a big fat zero star rating from...
It would have been a big fat zero star rating from me, but one star is the lowest rating. I m left feeling like an aged Jewish mother trying to contact her son, in as much as they never call me, they never return my calls. Two and a half months ago I tried to contact Mercer, to draw down some money ...
Matthew Stamper
Reviews 1
Accounts only available via email. Dog dirt
Simon McDougle
Reviews 1
Is it possible to give zero stars? This is the wor...
Is it possible to give zero stars? This is the worst customer service I have ever received. All I am trying to do is advise of change of home address & get a transfer value. No response after 4 weeks to these easy enquiries, pathetic customer services and making me very angry
Deborah Page
Reviews 1
I have been trying to contact someone (anyone) at ...
I have been trying to contact someone (anyone) at Mercer with regards to my pension for well over 2 weeks. Everyday I have rung the number and been left on hold for over 2 hours each time. I then went onto their website to find an email address. There is a contact us page but you don't get access...
Corinne Lelijveld
Reviews 1
I would also like to give this company zero stars....
I would also like to give this company zero stars.... dreadful customer service. It is virtually impossible to get anyone to answer the phone and if they do they just say anything to get you off the line and then do nothing. We have waited months to get pension cashed in.... still waiting. Glad to c...
Neil Wells
Reviews 1
Unresponsive and greedy, avoid if at all possible
Shoaib Hus
Reviews 1
Piss poor company instead of actually trying to be...
Piss poor company instead of actually trying to become a good company gets all their employees to write a good review.