Bought my Impala here over the summer. Had a few things fixed under MA limited warranty. Service associates were really helpful. I love the car thus far, and the buying process was easy.
Sales Manager, Ed Cushing and the staff at McLaughlin Chevrolet are true professionals. We were greeted with friendly smiles and treated with courtesy and respect. Our experience there was excellent. Nowhere else had we received the kind of attention that we got from Ed, Salesmen Frank and David, an...
Always friendly, courteous and reliable service at McLaughlin...!
Showed up with no appointment. Got fixed with no drama. Excellent staff. Great service.
I went in a couple weeks back just to get a feel for what i liked and to look at some prices. Dave Seckinger came up to me to help, but gave me my space at the same time. He was nice and thorough. The following week i went back, and met with Dave Ferraro. Very pleased with all of the information he ...
Excellent experience. I work at a Chevy dealership but McLaughlin is much closer to my house. Even though I didn't purchase the vehicle there they were more than happy to help me with my service needs in a timely manner. Much appreciated!
Whenever you need a new Chevy, go see Dave Seckinger at McLaughlin Chevrolet.
fantastic staff, very hard working on finding you what you want and fast!
11:30am come in to drop off a tire that has a nail in it. Service department says we won t get to it for at least an hour I said no problem it s actually off the car and they said we can take the tire and call you when it s done so I rolled it over next to the bay door And said ok. 3 and a half hour...
David Neudeck was absolutely fantastic. Unquestionably the best car buying experience I've ever had. He worked with us to find exactly what we needed and stayed well within our budget. I have nothing but incredible things to say about David and everyone we worked with at McLaughlin Chevrolet!
I have had such a great experience at the dealership. Glenn is super helpful. The service has been awesome. I recommend to anyone
I had a flat tire and they got me in right away and fixed the tire. I had to wait a day for the tire to come in but Sean kept me informed and let me know they got the tire and it was fixed. My previous dealership Boch Chevy never did this for me. I am taking my truck to be serviced at McLaughlin Che...
Glen Smith was great. I never felt pressured and he knew exactly what I was looking for and interested in
Bought a truck with Joey Soksoda who was great to work with. Great experience.
The service dept is very accommodating and they have free coffee or tea while waiting.
Very disappointed with the customer service there. Some of the Managers there are very arrogant and they do not treat their customers well. WOULD NOT RECOMMEND TO ANYONE!!
Brought in my vehicle for a diagnostic appt at 930 only to be told at 3:00 to take it somewhere else. Wasted my whole day a...
Great experience, Dave was fast and efficient. Very happy with my purchase and I will definitely be back for future business!! A+++
Had a wonderful experience buying a car today at McLaughlin. Bill Wigmore helped us get into the car we wanted, patiently showing us a variety of options and ultimately getting us the deal we wanted. I could not be happier with my new car!
calm and inviting not pressured into anything I was not interested in. Supper nice people.
I never knew buying a new vehicle could be so painless. I came into McLaughlin not really sure what I wanted, other than to trade my FWD Equinox for an AWD. Dave Nuedeck was awesome. He answered all my questions and made my first experience buying a car on my own wonderful. Would highly recommen...
I think I agree with the dissatisfied customers based on my negative experience also and I had cash, but he seller didn't know that. I've been in transportation for over 53 years. While reading these reviews I noticed the company did not address another major common concern, which was how they were ...
Great service and able to get an appointment same day!
Purchased my truck here and have it services here. Great staff, very knowledgeable. Would absolutely recommend this place for someone to purchase or service their vehicle.
Experience excellent advice fantasy fantastic test drive
Work done in a timely fashion. Friendly and very helpful staff.
MIKE the service manager it s very professional and does an incredible job taking care of the customer I refer to you folks all the time thank you Bob Maffeo
Keith in finance will lie and tell you what you want to hear just to get you to sign, bought a new truck in November, had to take a higher rate to get all rebates, Keith put me in his calendar to call April 1st to refinance to lower rate. I have called and emailed and had no response, it is now Ju...
My 1st time at Mcglaughlin Chevrolet yesterday having my Saturn sky serviced. Service was prompt and professional.
Everyone at McLaughlin Chevrolet was wonderful. Doreen Moore Was an excellent Sales Representative, and Spent time with me making sure I knew all about my vehicle. Extremely Happy with my Vehicle and experience at McLaughlin Chevrolet.
Always courteous and fast service. Honest, reliable and friendly.
Did anyone else get the Money Carlo ticket scam? It said I won $5,000. After calling the dealership it was confirmed that I did in fact win, or I could put the money towards the purchase of a car. I wen down there to meet David, whose personality was more frosty than the Blizzard of 78'. He tossed m...
I'm never disappointed by the courtesy and efficiency at McLaughlin Chevrolet.
Have leased 2 vehicles here and experience was very positive. Sales representative listened to my needs, exerted no pressure, and took time to allow model comparisons. Not a mega-dealer, but offers a wide selection. Service department treats me first class.
Sean was very nice and friendly on phone and in person!
We were there for a an inspection sticker...In and out Efficiently~
Thank you~
everyone was very friendly and helpful. Their customer service is outsanding.
Monique that's right I lived the same with these guys they're impolite, rude and I understand that they need to sell but this is the right way?lying to the people? these flyers are fake and when I arrive with my winning ticket ($5000) one of This guy's attended me with bad attitude and ask me if I ...
Pleasant, efficient and polite. Who could ask for more.
I am sure there was a reason for this, but my appointment was at 9AM for sticker and oil change. Waited until 11:40. In the mean time 3 other customers came and left with their cars while I waited
I had a wonderful experience at McLaughlin Chevrolet, from my initial contact with them all the way through the purchase and follow up. Doreen listened to what I wanted and needed, and helped me to find that. I did not make a purchase on my first visit, but Doreen called me when something similar to...
I purchased a 2012 Loaded Chevrolet Colorado(brand new left over) in 2013 from Glen, Frank and crew at McLaughlin Chevrolet. The experience was awesome. I was looking for a small truck with all the options and they had the only one around. I drove form Cranston R.I. just to look at it. The crew at ...
I needed to downsize my vehicle. I checked on line a found a certified vehicle which appeared to meet my needs. I visited the dealership, viewed the vehicle ,talked terms and 20 minutes later the deal was done. A great experience. Having bought over a half dozen vehicles and having them serviced at ...
Top Notch Dealer!
Recently purchased my first brand new vehicle from McLaughlin Chevrolet. Dealing with this team was nothing short of fantastic from Frank (Sales Manager) to Doreen (Internet Sales) and Keith (Finance Manager). Professional, all of them! They made the purchase seamless and pain ...
Was told I could drop of my leased vehicle anytime. Tried to return my lease on Sunday during their normal business hours and was told I couldn't. Was told they didn't have a business manager so they couldn't take it. This was a big inconvenience. If the dealership is open I would suggest having the...
I highly recommend. They really go out of their way to make things work. Dave Seckinger is very friendly and professional. We leased our 1st vehicle and bought our 2nd. Both transactions went very smoothly. Keith in the finance dept really takes the time to explain everything.
I think one star is too much on my experience right now!! I am completely floored and enraged at the way Brian in service just spoke to me on the phone. The absolute worst customer service I have ever encountered. He was very condescending and rude!! I had my car serviced here at the beginning of ...
Very Professional and nice guys to work with. Dan the Fleet Manager made sure our company cars were in tip top shape and ready to go when we needed them. Great dealership!
I highly recommend McLaughlin. I did not think I could afford the Equinox I wanted to buy but they helped me out so much that I ended up getting a great deal and great SUV. I am glad to have purchase my new vehicle with the people at McLaughlin they are the best. Thank you Frank, Glen, and Doreen..
Very kind helpful people, always a professional atmosphere.
Great people, family owned straight shooters.100 years old this week.
The customer service culture at McLaughlin Chevrolet keeps me coming back to purchase and service my vehicles. The entire staff excels at taking care of the customer at all levels of the organization.
They are always friendly. Service is quick and they never recommend more than you need
Good service, but no free tire rotation with oil change anymore. Bummer.
i just purchased a 2016 toyota highlander from Mclaughlin Chevy, David Neudeck helped with my purchase he was great. highly recommended. Keith in the office is very helpful as well! thank you chevy mclaughlin!
I love this dealership! This was my first car purchased under my name.
The staff was amazing. PS I recommend Doreen!
The financial advisor/supervisor Keith is also AMAZING, he made sure my payments could be in a place that I would not need a co signer.
The service department is ALWAYS profe...
** "The response from the owner" - Your response to my review was different on Facebook. You have no intentions of making it right. I will be contacting GM about your dealership. **
HORRIBLE! They don't even deserve 1 star! Don't expect any customer service after you buy a vehicle here! They'll w...
The Service Department took me in without an appointment as it was somewhat emergent. The Service Team is Professional, Courteous and Caring. I appreciate and trust the team at Mclaughlin Chevrolet....Thank You
So far very easy and pleasant to deal with. I've ordered and paid online thru papal with standard shipping selected. I hope and expect to have my part within 10 days*********** I just Received my 96 Cadillac Fleetwood Brougham rear bumper impact strip along with my front right rub strip. In a total ...
Michael in the service department took care of me ,he way very pleasant and professional THANKS
This was the best dealership experience I have had in many years of leasing / purchasing vehicles. David Neudeck and Keith Nickerson were true pros! They were able to lease our vehicle and have all the paperwork done in around an hour or so. They were both very personable and it was like talking to ...
Very disappointed , I feel like I was overcharged, they charged me almost $500 dollars in labor to change a part that they cost $3.80 dollars.
As always, I have come away from McLaughlin's a happy Chevy Girl. My new Cruze is awesome. My experience with Doreen Moore for this car and the Cruze before has been great. Doreen is very professional, courteous and knowledgeable, and I hope she will still be there when I need my next vehicle.
I ha...
I m enjoying the truck.
A MAJOR THANK YOU TO Doreen and Keith.
You guys are great.
I appreciate the time and the patience and help you gave me in this purchase.
McLaughlin Chevrolet in Whitman, MA, is a non pressure dealership.
REALLY enjoyed my ride to work this morning.
Doreen Moore made th...
Salesman Dave Noonan was professional and very helpful.
Issue with vehicle was established in a reasonable time-frame. When it was determined parts were needed, I was informed and provided with a rental until the repair was complete. Thank God for the extended warranty that covered it all!
Wonderful experience with McLaughlin Chevrolet in Whitman MA! Everyone was available to answer all of my questions, pricing of my vehicle was very reasonable. An added bonus, everyone there is kind, respectful and pleasant to work with. (Yes, ended my sentence with a preposition...sorry Mrs. Thom...
I did not have my vehicle serviced on August 27th, 2020. You must have meant to send this to someone else.